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u/Josh - Hate to be the bearer of bad news but seeing as how the VIN disappeared from the system, something happened to the car while in transit. It was not sold to someone else, or delivered to another dealer or the VIN would still show in the system.
This doesn't happen very often, but the same thing happened to my In-laws, they special ordered a 2012 Outback, got the VIN and estimated delivery date. I tracked the car for them every step of the way. 3 Days before the estimated delivery date it completely disappeared from the system...found out later when it was being unloaded from the train it fell off the ramp...no really, it fell off, rolled over and was damaged beyond repair.
SOA did end up rushing another Outback to us with the same color/options, etc., but it took about two weeks additional.
This is truly out of your dealerships control, let them work to resolve it. Your dealer needs to call their distribution rep, they will know what happened...
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2020 GMC Canyon Denali Duramax, 2021 Forester Sport, 2000 Subaru Legacy B4 RSK 5MT (JDM Import) and random 86 chassis rebuilds....
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