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Stevens Creek Toyota / Scion - Service
2005 - No experience with sales, but their Scion Service is great. Dave (hopefully he still works there) was a great guy and really went out of his way to make sure my tC was working the way it should.
Capitol Toyota / Scion
2005 Sales: Excellent. No hassle no haggling no problem purchasing a tC. Compared to buying the experience of buying my Evo, sales at Capitol Toyota here was like checking out at the grocery store...
2006 Service: Horrible. Please get your FR-S serviced at Steven's creek. I took my tC in for one of the large check-ups and what not 35k or 45k miles. Everything was ok, and they even said they need to replace the steering rack (in warranty). Great, no problem. Took the car back when they got the parts in and they installed it - no problem. As soon as I get on the freeway though, I noticed that cruise control didn't engage, and no buttons on the steering wheel worked at all. Well everything went downhill after this. They claimed no responsibility at all for the issue, and wanted to charge $75 to even diagnose the issue when it worked before their service. How do I prove it worked? How do they prove it didn't work?! No amount of convincing would get them to budge, so screw them. They get a bad review, and I hope you guys don't service your vehicle here.
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