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u/Josh · 10-02-2013, 01:24 AM

So about a month ago I placed a deposit with my local dealer to hold a Galaxy Blue BRZ due to arrive 9/30. I walked out that day with VIN in hand. So I called a few days before the car was supposed to arrive to make sure everything was on track and they said nothing has changed on their end and the car should be in on the 30th (yesterday). So on the 30th I get a call around 3:00 (I planned to pick the car up after work) and it is my salesman. He says that he got a call saying that the delivery truck the car was on was running late and that it may not be delivered before the dealer closed that night. I was disappointed but I said that was fine and I would pick up the car the next day (Today).

So I get off work today and call the dealer and I am told that my car is in, but they weren't able to PDI it so it couldn't be sold. Again, I was disappointed, but I had some alternate plans for the night so I wasn't too upset and I said I'd come by tomorrow after work to get the car. About an hour later I get a call from my salesman again. He said he went to go double check what was going on with the car and that the car that he saw come in was actually not my car (VINs dont match). Further, my car hasn't come in at all. So he checked the status and apparently Subaru has no record of the car after it was checked in at port. According to him, Subaru has lost the car and the dealer is now in contact with higher ups to track it down.

Does this even happen? Anyone at a dealer want to punch in my VIN and check the status?

10-02-2013, 01:24 AM	#1
u/Josh Senior Member Join Date: Jan 2013 Drives: GBS Limited 6MT Location: Phoenix Posts: 200 Thanks: 186 Thanked 69 Times in 42 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	"Subaru seems to have lost your car" So about a month ago I placed a deposit with my local dealer to hold a Galaxy Blue BRZ due to arrive 9/30. I walked out that day with VIN in hand. So I called a few days before the car was supposed to arrive to make sure everything was on track and they said nothing has changed on their end and the car should be in on the 30th (yesterday). So on the 30th I get a call around 3:00 (I planned to pick the car up after work) and it is my salesman. He says that he got a call saying that the delivery truck the car was on was running late and that it may not be delivered before the dealer closed that night. I was disappointed but I said that was fine and I would pick up the car the next day (Today). So I get off work today and call the dealer and I am told that my car is in, but they weren't able to PDI it so it couldn't be sold. Again, I was disappointed, but I had some alternate plans for the night so I wasn't too upset and I said I'd come by tomorrow after work to get the car. About an hour later I get a call from my salesman again. He said he went to go double check what was going on with the car and that the car that he saw come in was actually not my car (VINs dont match). Further, my car hasn't come in at all. So he checked the status and apparently Subaru has no record of the car after it was checked in at port. According to him, Subaru has lost the car and the dealer is now in contact with higher ups to track it down. Does this even happen? Anyone at a dealer want to punch in my VIN and check the status?