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Check the drain hose on the bottom of the car to make sure it isn't clogged. Check your in cabin air filter. Take it to the dealer if it persists. When they say "sorry we can't do anything" call Toyota or Subaru of America and file an official complaint that the dealership is not honoring your warranty.
I am dealing with something similar right now on my wife's car ('12 prius C) and Toyota says that the dealer should have at the very least sprayed deodorizer.
The dealer even said it would cost me $800 if they tore apart her car and they didn't find any mold... and of course, being a dealership you know they won't be able to find the smell or otherwise "reproduce the problem"
There are probably some exceptions to the following but it is my general feeling that dealerships' service departments are not there to swoon you with their customer service. I will find out very soon if Toyota is the same way. So far they have at least listened to me with sincerity. I can update you with my progress on this if you'd like.
I avoided this fight (kind of, it was my second time trying to get them to fix it) with the Subaru dealership when I handed them the TSB for the crickets and asked them if he heard them when I pulled up and left the car running...
EDIT: for the record, my wife's car has been to the dealership 3 times now for the mold smell issue.
Last edited by EvilBeaverFace; 09-11-2013 at 07:55 AM.
Reason: Edited my edit so I could inform while I inform.
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