Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community - FT86CLUB - View Single Post

red-frsky · 09-09-2013, 07:51 PM

I'M HERE TO WARN EVERYONE TO STAY AWAY FROM GATEWAY TIRE next to the Malco Cinema on N Germantown Parkway. Yesterday i went to their store to get my new tires mounted 255/35/18 for the rears and the guy that worked on my car forgot his name cucasian male 5ft6-7in curbed my wheels INSANELY BAD and i just bought them brand new Varrstoen ES1 18X9.5 ill try to post pictures they were plastidipped all black including the lips but you can clearly see the chrome around the whole rims from where he curbed it i had 6 coats of black plastidip on the wheel and he curbed through all of it and the chrome. Anyways i didn't look at them until after work which got me very upset that my new wheels was HORRIBLY DAMAGED however today on my day off as i tried to take my tires off to inspect the damage and try to repair my wheels, i had a very hard time getting my lugnuts off with my breaker bar. The lugs are SR48 Extended Lugs and i took them off MULTIPLE TIMES before with little to no effort however this time only one or two came off easily the rest are glued to the studs and i finally determined that the guy who worked on my car used a high power impact gun to put my lugs on instead of hand tightening them then torqueing them down like the manual says to do which stripped almost all of my lugnuts. Right now my rear tires are stuck to my poor frs unless i break the lugs off with the studs which means ill have to replace all of the rear studs for my car and buy a new set of lugnuts as well. I'm going to go and file a complaint to them tomorrow after i get out class but right now 3-4 lugnuts are stripped on each wheel and i have no way to take them off ill let gateway handle it tomorrow. From now on i'm not trusting any local shops with my car and taking it to my friends shop that i know have a great reputation with customers even though its 20-30 mins away instead of crap shops like gateway that are next door. So be warned this is my warning and my experience with this tire store i'm going to update tomorrow on how my claim goes for my wheels, lugs, and studs i paid $600 just for the rear wheels thank God i didnt change out the front or i would be balling right now. This is my warning to everyon I don't want anyone to go through what i did especially on their brand new FR-S/BR-Z please be warned.

09-09-2013, 07:51 PM	#1
red-frsky frstrm-frs Join Date: Apr 2013 Drives: Red FR-S Location: Memphis, TN Posts: 58 Thanks: 2 Thanked 5 Times in 5 Posts Mentioned: 1 Post(s)	My worst tire changing experience I'M HERE TO WARN EVERYONE TO STAY AWAY FROM GATEWAY TIRE next to the Malco Cinema on N Germantown Parkway. Yesterday i went to their store to get my new tires mounted 255/35/18 for the rears and the guy that worked on my car forgot his name cucasian male 5ft6-7in curbed my wheels INSANELY BAD and i just bought them brand new Varrstoen ES1 18X9.5 ill try to post pictures they were plastidipped all black including the lips but you can clearly see the chrome around the whole rims from where he curbed it i had 6 coats of black plastidip on the wheel and he curbed through all of it and the chrome. Anyways i didn't look at them until after work which got me very upset that my new wheels was HORRIBLY DAMAGED however today on my day off as i tried to take my tires off to inspect the damage and try to repair my wheels, i had a very hard time getting my lugnuts off with my breaker bar. The lugs are SR48 Extended Lugs and i took them off MULTIPLE TIMES before with little to no effort however this time only one or two came off easily the rest are glued to the studs and i finally determined that the guy who worked on my car used a high power impact gun to put my lugs on instead of hand tightening them then torqueing them down like the manual says to do which stripped almost all of my lugnuts. Right now my rear tires are stuck to my poor frs unless i break the lugs off with the studs which means ill have to replace all of the rear studs for my car and buy a new set of lugnuts as well. I'm going to go and file a complaint to them tomorrow after i get out class but right now 3-4 lugnuts are stripped on each wheel and i have no way to take them off ill let gateway handle it tomorrow. From now on i'm not trusting any local shops with my car and taking it to my friends shop that i know have a great reputation with customers even though its 20-30 mins away instead of crap shops like gateway that are next door. So be warned this is my warning and my experience with this tire store i'm going to update tomorrow on how my claim goes for my wheels, lugs, and studs i paid $600 just for the rear wheels thank God i didnt change out the front or i would be balling right now. This is my warning to everyon I don't want anyone to go through what i did especially on their brand new FR-S/BR-Z please be warned.