Quote:
Originally Posted by Nevermore
Well, I have good news, bad news, and some news. The good news is, I haven't heard the woodpeckers since that one and only time. The bad news is, the dealership refused to fix my pump. This being because of the some news, which the tech I spoke with stated was they weren't going to replace it because my car has already had the pump replaced once with the updated one. It's a design flaw, but the pump will not fail, has not failed, and does not need to be replaced because the noise will just come back. They'll replace it when the fix the pump design.
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I dont understand why they would not replace it. It is warranty work and it is paid for by mother Toyota. They do the work and Toyota reimburses them for labor and parts. At the end of the month, their service department is in the positive with part "sales" and labor income.