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Originally Posted by mid_life_crisis
We are busy people with lots of customers and we cannot make time to let you know that an item is on backorder or will not ship when expected, we are simply too busy.
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...but we can make time to let you know we cannot make time to let you know that an item is on backorder or will not ship when expected, we are simply too busy.
I'd never heard of theaccessoryking.com, so I was not about to give them any of my business. But rest assured I will now not give them my business
even more than I was already not giving them my business. As hard as I can. I'm actually straining right now.
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Originally Posted by campy
Honestly, and this may seem like a dumb rule of thumb, but I find that the nicer their website, the better their customer service will be. Theaccessoryking.com looks like shit, while ft86speedfactory.com looks purdy. Guess who has the better customer service between the two lol
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I do this same thing! I've never really thought about it before, but I guess, subconsciously, if I get the feeling they don't give a shit about their website, they probably don't give a shit about much.
There are a few exceptions to this, like if you're ordering something handmade from a single person and you can tell the same person made the website themselves, then it's probably still ok. The person just doesn't have good taste or web design skills, and I support their proactive do-it-all-yourself mentality.