Quote:
Originally Posted by pheoxs
A few days late but just wanted to give me story. FA20 is amazing for turn around and response. My last update I had a dyno session Friday and wasn't able to get to a computer until Saturday evening. I sent him the logs at 10pm on a Saturday and had a new tweaked tune in my inbox an hour later. I've never seen any company go above and beyond like FA20 and I really don't understand how other companies that take the 'looks good enough' approach continue to get new customers.
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Happy to hear the experience was good. I've been amazed at their response times. The man must not sleep.
I think the only reason the "good enough" approach is still netting customers is due to their willingness to aggressively advertise. When I bought in, I really wasn't aware other options existed with a large enough customer base to make me comfortable purchasing. Was my mistake for not researching sufficiently, but I ended up opting for the one with 2349083 thread count.
Costly lesson, but at least the word is spreading so new people know who to go with.