[blubrz]

Originally Posted by Calum

I was one of the first buyers in the original group by, and at the time I was as happy as a clam. The tune felt great, the response time was fast, he was reasonably friendly and updates were rolled out quickly with improvement to both the tune and the features. He was exploring options with improving fuel mileage, and was helping to expand the community and his business by traveling to tune FI systems for various shops. The hours he kept would have put most people on their back. I honestly felt bad for his wife.

Now, the last few tune updates have done nothing but add NVH and knock to my bone stock engine. And the customer service has dropped into the toilet.

I honestly don't know if he's surpassed his talent level or his time management skills or both. It is very apparent now that he is in over his head.

I hope he can find whatever he needs to find that will allow him to swallow his pride and apologies for his actions of late. But I have my doubts.

Anyway, it really doesn't matter anymore, I've moved on. I'd encourage others to do the same. After the initial purchase of the license and tune it's only $300 to get another tune and start dealing with another tuner. While I do feel slighted by John's lack of ability to maintain his business, it is his business to run into the ground as he sees fit.

My point, exactly.