Quote:
Originally Posted by Clipdat
I see what you mean, and I definitely think you have a point. But at the same time I do think it was an epic flub on Tein's part to treat a prototype tester like they did.
The platform is so new, and in this day and age everyone is posting on forums/social media about how they were treated by a company either good or bad.
Think about how many people read that post and decided to go with a different company. It really would have been in Tein's best interest to ensure the prototype tester's experience was flawless.
|
For sure, I agree completely. Brand/image is everything for business, especially in an age with social media where bad experiences can go viral.