Quote:
Originally Posted by chadstyle
Listen, I get not talking about the Car-B-Que incident while it's under investigation, no problem there. What about all of his customers that have paid for tunes and are patiently awaiting updates? One area doesn't affect the other in my eyes so it would be in Visconti's best interest to come out from under the bed and get Rich out of the closet and start catching up and making things right. Instead, they have totally killed the business and continue to do so by the day. They should be conducting "business as usual" in every other area besides the Flex Fuel Kits.
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Yeah I wholeheartedly agree. My post was phrased poorly. I understand them not responding in that thread, but I don't know why they've left the remainder of the forum. I'd still like to see a "We're sorry this happened"esque response. I don't expect them to apologize directly as that'd admit fault, but the last I've heard on this was "stop moaning" and "installer error". I think even just a showing of sympathy at this point would calm the proverbial storm here, at least somewhat.