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I would get it detailed ASAP. You can get a receipt to show your damages to the hotel, and that will help your claim for reimbursement. If you get the money upfront, it may not be enough to cover your detailing and you'll be out of luck.
Think of it this way, if they're not going to reimburse you, you're still going to get it detailed - so might as well get it done as soon as practical.
Good luck.
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Stephen.

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