Quote:
Originally Posted by Dezoris
They can do whatever they want in the moment.
It's up to you to take them to court and prove them wrong which costs more money than the warranty work.
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Quote:
Originally Posted by MrSlay
The truth. That's why it pays to have a great relationship with your service guy.
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This is NOT the truth.
If you, after consulting a lawyer, feel you can reasonably win a case in court, you are entitled to lawyer and court fees from the defendant.
That's the point of the M-M law, consumers can sue and get their fair compensation.
Dangling the M-M law in front of a vehicle manufacturer, given that you have a valid claim, makes them often provide the work/service without question.
Having a good relationship with a good dealer often solves this problem. And as long as you have a strong paper trail and the dealer knows what to do, you shouldn't have any issues with warranty service.
The only reason why dealers don't want to work on a modified car is because the service manager (or GM) fears being (or has been) burned from denied warranty claims to Subaru. Keep in mind that warranty work is paid out of pocket by the dealer (in terms of parts/labor) and they then have the manufacture reimburse.
-alex