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Watch out those of you in Canada, I recently had a rod bearing issue and Toyota Canada Denied my Warranty Claim due to "excessive modifications"
What do I have on there?
trd lip kit, starspecs with stock rims, sway bars, coil overs, water temp gauge, bucket seat, HID's
Toyota's stance??
Straight from the Scion website:
Nullifying The New Vehicle Warranty
Certain factors or conditions such as negligence, modification of vehicles which take that vehicle out of compliance or accidents can nullify any of the warranties. Your local Scion or Toyota dealer can advise you of all of the conditions that could compromise the vehicle's warranty coverage.
I called in and asked to have a manager review the situation.
And basically, the verdict was, "Since you have so many modifications that could have caused the problem, we would like to make it fair for you, you can pay for a tear down of the engine and if it really is a manufacturing defect, we will pay for it. Otherwise, you will have to pay for the teardown by hourly rate as well as what you decide to do with fixing the engine".
I approved it and they are warrantying since it is indeed a manufacturing defect (and I have had no engine mods)
but the bottom line is, if I didn't fight for it, they would be very glad to deny my warranty claims due to "excessive modifications" none of which had anything to do with the engine.
I understand in the US there is an act against that, but over here in Canada, watch out!
The reps at scion will just go by, "oh we are not mechanics so we can't tell if what you have modified on there will effect the engine, but we have all the photos and it seems quite extensive"... quite ridiculous really...
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