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Rusky, Amen brother!
My dealership is slightly different with the pay plan and we dont offer the lifetime inspections free. But almost everything else you have said in the last 2 posts are accurate to my dealership as well. I have only been at my dealership for 4 years, but I go 1 step farther with giving back to the customers. My dealership hosts events for our previous customers and sometimes can get them into dealer only events. Like Scion Unveiling events. Oh and every tuesday night I go down the street to have dinner with a bunch of previous customers. I know its not much for those who only see $$, but its a lifetime of friendships and connections to the rest of us...
Rusky if you have access to Scion Says, I was last months Sales Consultant Spotlight.
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