Quote:
Originally Posted by Tirewarmer
As an interesting part of this entire situation, I received no documentation that my car was in for service. I asked very nicely to receive a printout, but was told that the Service Manager stated that they do not write up documentation when they cannot reproduce the issue. I mentioned the lemon law and that I have never been to a dealer that doesn't document all customer warranty interaction. Even though parts were "ordered" to fix the taillight issue, I received nothing to say that I had ever been there even after my request.
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Probably done to prevent you from receiving a customer satisfaction survey.