Quote:
Originally Posted by SpyderDan
Zero luck at Cabe Toyota today. I had to inform them that the car had even arrived the previous night. With the service department closed, they couldn't do PDI. Since the guy I have been dealing with is Mr. young big shot and can't be bothered to come in on the weekend, they would not even let me take care of the paperwork today.
I was just going to take the car bone stock today, and get the parts installed at a later date, but even that seems to be an issue. Apparently, this guy needs all the parts to go on the bill of sale with the car, and nobody else can handle the paperwork, or else it might impact his commission.
I don't know when my work schedule will afford me the chance to actually take the car at this point.
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Agony. This falls into the category of customer abuse. Nail the dealership's ass on the customer satisfaction survey you're sure to get post sale. Your comments will be noticed and reported to the dealer principal.