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I live in the pacific north west and my dealer forgot to install these plugs as well. I came across them one day in the glove box. This of course was after 6k miles of winter driving. I stuck a snake camera up in the holes to make sure there was no rust because we use salt and other corrosive deicer on the roads especially where I work. To my misfortune I found rust inside. The dealer told me they couldn't do anything about it and told me to contact Subaru of America Inc.'s Customer service. Called them and they told me they would contact me so I could email them the videos from the snake cam. And I have not heard back from them. It's been a while now and no phone call return and no email reply. WTF. What should I do?
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