Quote:
Originally Posted by ill86
I would have done the same thing. Corporate needs to have these dealers reported. Screw having a relationship with that kind of service anyway. Obviously don't give them any more business while you're at it. If they want to sell cars they need to respect their customers and follow suit accordingly.
:happy0180:
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I agree! I just don't think it should be the VERY FIRST thing you do when you haven't even brought up the issue with the service manager yet.
You're much better off explaining your feelings to the manager and having him on your side than getting pissed off because some grump tech didn't want to deal with you and go right over their heads and give the business headaches.
Squeeky wheels DO get the grease, just don't be a broken wheel that refuses to turn.