Brought my car into McDaniel Subaru in Columbia, SC today. June of last year delivery BRZ with almost 17K miles on it. The first one that my aforementioned dealer received. First time that it has been there for any service.
Printed out these service bulletins, since the service person that I talked to on the phone at the dealer told me that only their technicians have access to the service bulletins, and asked for them to look into the following:
02-138-12 Asked for them to check that the car had the latest ECM programming. Told them about the popping that I've been hearing.
11-130-13 Asked for them to look into the idle drop that I've been experiencing.
15-158-12 Told them that I was getting continuous loss of signal.
12-131-12 Told them that I have had considerable condensation in both tail lights, and that i had photos. They never asked for the photos.
Took their loaner and drove away. Received a call just over an hour later from the service manager. Told me bluntly, "Your car is done." I told him that seemed fast. He replied, "Nothing is wrong with you car."
I started by asking him about the taillights. He told me that there was no condensation in them, and that they weren't cracked, and that they would need photos. He also told me that he had 3 sets of lights delivered, but would have to order more. I assume because they've replaced other tail lights already?
I told him that I had photos and had offered the photos to them, and he then told me that he would only replace the seals. At that point I saw that we were getting nowhere, told him that I would be there at 5:30 to pick up the car and hung up. Then called the 1-800-Subaru3 number and explained the situation. Very professional person at Subaru on the other end who took my issues down and told me that he would be calling the dealer.
Should be a fun time when I get there to pick up the car at 5:30
