Quote:
Originally Posted by Clembo
And I find that a lot of what they will and won't do for you depends on how you approach them with a problem in the first place.
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This. If you behave like you own the place, citing M-M, demanding the dealer prove things etc - you'll get less accomplished.
In dealing with the manufacturer the dealer should be your friend/first line of defense. A lot will depend on how the dealer reports your case to the manufacturer. If you piss-off your dealer to begin with you might have to spend waaay more time on the phone with the manufacturer, even if your case is fairly strong.