| SLVRSRFR |
12-12-2015 01:42 PM |
Say what you will about Brampton in general, but I have had nothing but good experiences so far at Subaru of Brampton.
Talk to John Wedley, the guy with the pony-tail. He is the Fixed Operations Manager, and usually these guys are the "man behind the curtain" in a dealership (I know because I work at one), but John specifically and personally helped me out with an issue and saved me hundreds of dollars through his creativity of thinking. I won't get into details so as to not get him in trouble, but he works hard for his customers and gave my experience the personal touch, so much so that he comes and says hi and refers to me by name every time I'm there for service.
For that, I am eternally grateful, and he has earned himself a life-long customer.
It's night and day compared to Subaru of Mississauga, which felt very corporate, very impersonal, and gave me the impression that they didn't really care. I was just a number.
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