thank you ft86 speed factory for facilitating my warranty return
 

Hi, wanted to thank @FT-86 SpeedFactory for helping facilitate my warranty on my Tom's tail lights.

On my right side tail light, a few brake light LED's turned off. I bought them maybe 8 months ago. I was going to try and find Tom's US rep and directly work with them to get a warranty issue resolved, but couldn't find anything on how to contact them. I emailed ft86 speed factory, got a reply within 2 hours.. next day, I get a tracking number from buddy club (which I had no idea is actually Tom's in the US) saying they sent out a replacement!

I would have been lost without you guys, so I really appreciate you guys helping me out here. You didn't need to go out of your way to help, but going that extra mile means I will happily buy from you in the future

:thumbup:

Thanks for the positive feedback! We're more then happy to help anyone with replacements who have purchased taillights from us.

Glad they were able to get a replacement sent out so quickly as well. Wouldn't have been able to do it without Buddy Club's great service as well! :party0030:

Customer service is EVERYTHING. Nice job guys.