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-   -   Help! New Car Engine Blew Up. What are my rights? (https://www.ft86club.com/forums/showthread.php?t=77367)

Obsidiank 11-09-2014 06:01 PM

Help! New Car Engine Blew Up. What are my rights?
 
Folks,

So I have a 2013 10 Series FRS with 2400 miles on it. It's a year old and I took it on its first road trip. About an two hours and 120 miles into the trip I was going about 60 miles per hr, accelerated to pass someone and he engine made a really gross noise. Loss power and smoke started coming out the hood. Oil leaking. It's the weekend so no diagnosis until Monday. I'm not gonna get too worked up as the car is under warranty. Worse case, new engine. My current concerns are

1. I am 150 miles from home and the car was towed to the nearest dealer. Will Toyota pay to have the car shipped home?

2. I had to rent a car to finish my trip. Will Toyota cover rental costs?

What other things might I not be considering.

Thanks.


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raven1231 11-09-2014 06:03 PM

Probably not and if they do only after they find it to be under warranty and not your fault.

Tcoat 11-09-2014 06:29 PM

Don't know about the U.S. but here you have to pay extra for a service plan package to get car rental.
Doubt there is a hope at all that they will pay to send it back to you as the warranty coverage is simply "tow to nearest dealer".
Did you have any engine mods?
If it is an early build 13 did you ever have to TSB for seals done?

N1rve 11-09-2014 06:32 PM

Have you changed the oil within that year? I noticed it only has 2400 miles, pretty low for a one year old car.

You did change the oil at 6 months right? If you didn't, they might not authorize the warranty repair because of neglence of not maintaining the car. But that's like worse case scenario.


I don't know if they'll pay to ship it home. You might need to go and pick it up.

If Toyota deems it is a warranty repair, the rental is covered.

raven1231 11-09-2014 06:55 PM

Quote:

Originally Posted by Tcoat (Post 2016108)
Don't know about the U.S. but here you have to pay extra for a service plan package to get car rental.
Doubt there is a hope at all that they will pay to send it back to you as the warranty coverage is simply "tow to nearest dealer".
Did you have any engine mods?
If it is an early build 13 did you ever have to TSB for seals done?

looks to be a ten series

Tcoat 11-09-2014 06:57 PM

Quote:

Originally Posted by raven1231 (Post 2016128)
looks to be a ten series

Ahhhh I missed that completely.

Obsidiank 11-09-2014 07:05 PM

I did the oil change at 6 months at the dealership. Not anticipating they will make this my fault. I mean. I accelerated and the shit blew up.


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raven1231 11-09-2014 07:08 PM

Quote:

Originally Posted by Obsidiank (Post 2016141)
I did the oil change at 6 months at the dealership. Not anticipating they will make this my fault. I mean. I accelerated and the shit blew up.


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If you have no engine mods or tune then it should be covered without issue

torqdork 11-09-2014 07:11 PM

1. No
2. Yes, if teardown detemines it's covered by warranty. If not, you'll have to pay for the teardown, too.

If you had the oil and filter changed, I hope you kept or can get the receipt, used approved oil, OEM filter, and the oil filler cap and dipstick are still in place. None of this is a concern if maintenance was done by a Toyota dealership and the car is stock.

Obsidiank 11-09-2014 07:35 PM

Yeah. Done by dealership so everything on record


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Obsidiank 11-09-2014 07:40 PM

No engine mods. Just exterior


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Ammunition 11-09-2014 08:28 PM

Did you buy it from a dealership? When I bought my car it came with the Scion Boost program that I thought all Scions got - 24hr roadside assistance, free towing to nearest dealership, and rental provided for the first 20,000 mi. This also covers oil changes, etc. for the same duration.

GL and I hope everything is alright with your car - what a shame to have something liek that happen with such low mileage on the vehicle.

Obsidiank 11-09-2014 08:31 PM

Where is the rental provided part? I can't find it in any documentation.


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BlaineWasHere 11-09-2014 08:35 PM

Quote:

Originally Posted by torqdork (Post 2016147)
1. No
2. Yes, if teardown detemines it's covered by warranty. If not, you'll have to pay for the teardown, too.

If you had the oil and filter changed, I hope you kept or can get the receipt, used approved oil, OEM filter, and the oil filler cap and dipstick are still in place. None of this is a concern if maintenance was done by a Toyota dealership and the car is stock.

That's a myth, I have had engine warranty work done without proving any of this and Toyota has NOT done the service on my car.


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