Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community - FT86CLUB

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-   -   Diode Dynamics (https://www.ft86club.com/forums/showthread.php?t=75897)

GTO2BRZ 10-14-2014 01:35 AM

Diode Dynamics
 
I'm "old school" when it comes to buying things... Have to see what I'm getting and try to avoid / hate "mail order" hassles should something go wrong. While at first fears became reality, one of the LED's wouldn't work, the crew at Diode Dynamics came thru with flying colors: I called them, didn't get voicemail but a real person, easy, no hassle, resolution, immediate shipment of replacements, return shipping label and package provided. The new LED's (7443, SMD 27 Amber Turn Signals) work great. Communication (updates / status) via email was constant and excellent.

While the entire process took much longer thru the mail / shipping process than it would with a local retailer, they could not have possibly made it less painful, all things considered.

Nick and everyone at Diode Dynamics I dealt with - good people! I highly recommend them for all your lighting needs. :thumbsup:

Diode Dynamics 10-14-2014 01:32 PM

Thanks for the kind words!

We appreciate your business, and we will always be here if you need us!

Nick C.

Cliu91 10-15-2014 01:45 PM

The customer service at Diode is excellent. My Lord, they really do implement the "customer is always right" policy.


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