FA20Club ripped me off - Caveat Emptor
 

Let me just preface this by saying I have previously ordered several thousand $$$ worth of products from FA20Club before this occurrence.

Because of that, I thought I would be okay ordering a $1,100 UEL for the BRZ. I was aware of the 8-10 week production lead time and spoke with Tony about the UEL on a couple of occasions. I ordered the UEL on July 28, 2013. Yes, you read that correctly: ONE YEAR AGO TODAY.

I waited 12 weeks before inquiring as to the status of the build. I was told it would still be a "couple of weeks", as they were working through the backlog. I waited another few weeks, and this time I was told "it was being prepared for shipment." Another couple of weeks went by and no responses to emails of voicemails. Finally, I got through to a person, and they said "we thought you cancelled the order". A couple of additional, frustrating weeks, and I decided to go ahead and cancel the order and request a refund.

Cue the crickets. Haven't heard ANYTHING from FA20Club since that request was made.

Needless to say, I learned several valuable lessons:
1. Stick to reputable online merchants (I thought I was good given my previous experience with FA20Club, but this was obviously not the case).
2. Never pay for long-lead-time items via PayPal. PayPal will only open dispute resolutions within 45 days. For an item with a lead-time of several weeks, PAY WITH A CREDIT CARD and let your bank deal with it.
3. Being respectful, polite, courteous, and considerate in all communications with the vendor MIGHT help, but certainly didn't do anything for me in this case.

If you've dealt with FA20Club with no issues, GREAT! I'm just sharing my experience FWIW.

Your mileage may vary.

I hate stories like this and I hate shady business.

They actually have their own sticky in the vendor review forum.

Some people just need their asses kicked thats it lol...bud i hate that man. There are so many shady people these days.

It's terrible when you experience shady business from companies you expect to be legit.

Everyone raves about Flossy shift knobs. They took my cash for a knob and ran. That's the cost of being in Canada without any solutions. Makes you reluctant to order future mods.

I'm taking a break for a bit. People like this are ruining it for everyone.

I am dancing with them right now....

Crickets are normal.

There needs to be stickies in ever subforum telling people to stop buying from these shisters. This is getting all to familiar to see and he needs to be stopped. People need to start posting on their Facebook page, their YouTube vids and maybe jalopnik needs to be notified.

they deleted my post on their FB page lmao

Just gotta keep bombarding them lol. I chirp them on they're YouTube vids all the time
Oh and don't forget Instagram some of the "welding" they claim is amazing is actually beyond terrible and I can't believe they haven't fired their welder

Attachment 86492

That's lexusb3 btw

Facebook and this forum isn't enough...

People who have been scammed need to get in touch with their local police department and file a report (better still to file with the pd with jurisdiction over toni (spelled like a girl on purpose) and his "shop" directly).

Then, contact the Florida state attorney general.

This is another way to let the internet community know about scammers:

Internet Crime Complaint Center...

http://www.ic3.gov/default.aspx

Then for the hell of it, cc the BBB, ECUTEK, and any other consumer agency that need to know about Toni and his buddies at Tre3 performance or whatever the hell they are called...

***and yes, as others have said, use a credit card in the future since it is much easier to dispute charges...paypal is worthless after a certain amount of time

Jalopnik really needs to run a story on this idiot con artist

dont forget Florida Department of Agriculture as they handle automotive complaints.

https://csapp.800helpfla.com/CSPubli...Complaint.aspx

i tried to get them to but didnt work

Looks like the FBI should be getting involved

they would if we could get everyone that got scammed to file complaints all at once and at all 3 places

sounds like you should head up a list

I know PayPal is going after them as I also had issues with a $1000 purchase. I put in a claim with PayPal; they credited my money (yay!) and are pursuing FA20Club to get their money .

What a joke...I saw that too...here is a link for others to check out the bs:

http://www.focusst.org/forum/tr3-per...-order-30.html

This should be the official thread for people posting there issues with this POS vendor. Keep bumping this so people will see.

Congrats on getting your money back! Quick question, how did paypal refund if their policy is up to 45 days?

If you call paypal and talk to a customer service agent directly, they can handle whatever BS any company is putting you through immediately. Somehow someone got my Paypal login info and billed a $34 and a $500 charge (I unfortunately had my bank account linked to the account, but no more) and a 5 minute call to Paypal had it resolved and back in my account in 2 days. If you just do the email option to refute, they will take much longer. Granted, all of this happened within the 45 day policy, but they were on top of their game when I called them up but I wouldn't doubt they would go out of their way to right the wrong after that period.

Based on all the replies (and not one defense), I guess I should be grateful I didn't end up with any of their parts on my car.

YMMV

450whp Turbo FRS - TR3 Performance: [ame]http://youtu.be/esxsQyU7cds[/ame]

He's still at it

You mean, he was at it back in Feb 2014? The video is kind of old, nothing new...

-alex

Read the comments, he's selling the kits through YouTube

Lol and Instagram too :)

New one is in the works 700hp frs

That's great.

Now help others get their money back.

-alex

that would cut into the profit he makes for selling ... i mean scamming people out of money.

Need I say more

I knew it!

Hopefully it gets to 200,000 views

Well now we know your new username @Dave-ROR

Lol