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DO NOT BUY FROM FA20CLUB
yea so basically i am fed up with fa20club. if you are thinking about going with them for your forced induction needs, go elsewhere if your from out of state. back in late december i ordered my turbo kit from them after all the great thing i heard about toni and his customer service . i ordered everything over phone and went into detail about my plans for my car and was very pleased after the conversation ended. Well it is now april 07 and i still have not recieved all my parts. in fact my turbo and intercooler only came in about a month ago . they told me they were going to ship it out the week after i placed my order , 3 months have still passed and i still have not gotten anything. even getting a tracking number was a hassel. they kept telling me things shipped weeks ago and no more info after that , then with they would send me with tracking number it showed that it was dropped off at ups that same day. in total i probably recieved 9 different packaged with an excuse to why it was late tied to almost each one. getting on the phone with them was also an obstacle until they completely blocked me . i also switched something in my order and was supposed to get refunded the money back and that still didnt happen even though toni keeps insisting he sent it . i am fed up with this half assed shop and wanted a complete refund so i dont have to deal with them again and wont have any of my money that i worked hard for( 8 grand which was taken out of my bank account the same week i ordered ) in there pockets. I am honestly let down by this shop, i thought i was getting a partner to build my car with , instead i got people i need to chase down for parts i paid for . and what makes it worse is that i live in nj so i cant even go down there and talk to them , instead i get my number blocked, instagram and facebook messages deleted and emails never returned as if i was not a paying customer . i know there are people that have had great experiences with toni but i am here just to inform people on the other side of this shop .
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why do people keep ordering from him? there are so many threads about how he's screwed people over.
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No idea but i wish i could put an end to it.
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i ordered back in december when all i could find was good stuff, and tony if you see this i am still waiting on my 150 dollar refund , boost solenoid and flexfuel kit
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my shit with him has been going on for a year now so it wasnt all good lol anyway hope the links i gave you helps |
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http://i3.photobucket.com/albums/y63...ps95ed72b4.jpg |
you might be able to do a charge back through the bank as well
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i will contact them tommorrow , have you heard of any success with that ?
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My advice would be to never buy anything online directly from a bank account ever.
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haha didnt even realize i was , i ordered through the phone. i was getting a sense of him being a con artist , could have sworn i smelt the bullshit coming out of his mouth all the way in nj .
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So. You didn't realize you were on the phone giving him your bank info instead of cc, felt sketched, and still did it? Is that right? |
I'm glad I saw all of this. I used to look at their site and glad it felt weird so I never did it.
I just don't understand, you said in the first post "very pleased after the conversation ended" then you just said "i was getting a sense of him being a con artist , could have sworn i smelt the bullshit coming out of his mouth all the way in nj ." Best of luck though with doing the charge back or the call to the bank tomorrow. |
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[ame="https://www.youtube.com/watch?v=sBDEE3_Z-cw#t=64"]The Fast and the Furious (5/10) Movie CLIP - Race Wars (2001) HD - YouTube[/ame]
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Also, the scheduling tool is bullshit. It took several days after I got my cable and asked multiple times for a link to the scheduling tool to get one and then after I scheduled an appointment all I got was an email with the canned stage 1 tune. I doubt my logs were ever even looked at. |
Spent $800 from FT-86 Speedfactory for a Stage 2 tune from FA20club. This was early on before they changed to their "calendar" system. I received a whopping 3 revisions to my tune as my parts changed. After that, I could not get a hold of Toni at all. I scheduled time, I submitted logs to both their log address and directly to Toni. The last email I got from Toni said:
"I'm tuning cars locally today so responses will be heavily delayed" Which means, fuck you, I'm getting money for newer customers and not past ones. 0 response from him after that and my logs. Needless to say, I have someone else tuning my car FULLY now. He didn't even really tune my car much at all. |
Vote to sticky this?
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Nice work @Dave-ROR. Can it be bolded as well?
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I clicked on your sig link thinking it was something to do with FA20club. It was so much better and than some. Thank you, I laughed for hours, pure internet Gold!! |
I was another one of the people that received a tune, an update and then...nothing. I paid less for the tune because I was getting the EcuTek cable from someone else who had paid for a tune, so I'm not totally upset. But when I sent the second log back in for adjustment (because I upgraded to Borla headers and needed an adjustment that he said he would give), all I received was a link to the scheduling page.
I scheduled an appointment and got nothing. I was a little upset, but these kinds of things happen and I won't hold it against him. Not that I would buy another FA20Club product, but live and let live. I did technically receive what I paid for, so I'm definitely in the middle of the road here. Sorry to see so many other people having bigger problems. I wish you all the best - people should at a minimum be treated with respect whether they are a past customer or a future one. :iono: |
I see lots of shops advertising tr2 kits now at 1300 more then their usual 3500 price tag. Its hard to remember that fa20club and tr2 are the same damn company
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What shops and it should be TR3 not TR2?
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Wait so wats the difference on tr2 n tr3? Fa20club fucked so much shit up that everytime i look at new kits i have to check if its their kits or not. Siking me out
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Ordered a CAI two months ago and still haven't received. 6 voicemails and 2 emails. Zero responses. Should've checked the reviews first. They had a stellar reputation a year and change ago. :\
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Haha awesome. Is the intake itself that shoddy, or just the stigma from horrific customer service?
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Haha, simultaneous posting.
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Waiting two months just to find out the intake is garbage anyways is doubly heartbreaking. This'll teach me to walk away from the forum for half a year before purchasing toys.
If you're really unable to flip it, I'd still buy it off of you for the sake of mockup/fab parts. *shrug* |
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