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-   User/Vendor/Sponsor Reviews, Feedback, Comments (https://www.ft86club.com/forums/forumdisplay.php?f=56)
-   -   ft86 speedfactory (https://www.ft86club.com/forums/showthread.php?t=46402)

mfbmike 09-10-2013 03:34 AM

ft86 speedfactory
 
+1 on these guys

Jeremy is awesome. After a few PM's back and forth, managed to get me squared away on suspension components I wanted at a pretty competitive price.

The same day I sent payment on my paypal invoice, shipping information provided and the goodies will be here by the end of the week.

:thanks:

FT-86 SpeedFactory 09-10-2013 05:07 PM

Quote:

Originally Posted by mfbmike (Post 1201390)
+1 on these guys

Jeremy is awesome. After a few PM's back and forth, managed to get me squared away on suspension components I wanted at a pretty competitive price.

The same day I sent payment on my paypal invoice, shipping information provided and the goodies will be here by the end of the week.

:thanks:

No problem. Love seeing people get the right parts for their application. :) Thank you!

STV3 10-08-2013 05:37 PM

So I was bored at work, on the forums and looking at car parts as usual, and I decided I wanted to order a drop-in filter. I end up on @FT-86 SpeedFactory and order a Blitz filter. I get the confirmation emails as expected, but literally 11 minutes later I get a tracking number and expected delivery date!!!

I know it's a small package and something that they just have to grab off the shelf, but I have never received a tracking number so quickly.

As a first time customer of the website, it's little things like this that make for a great customer service experience and will keep me coming back :thumbsup:

FT-86 SpeedFactory 10-08-2013 08:22 PM

Quote:

Originally Posted by STV3 (Post 1258691)
So I was bored at work, on the forums and looking at car parts as usual, and I decided I wanted to order a drop-in filter. I end up on @FT-86 SpeedFactory and order a Blitz filter. I get the confirmation emails as expected, but literally 11 minutes later I get a tracking number and expected delivery date!!!

I know it's a small package and something that they just have to grab off the shelf, but I have never received a tracking number so quickly.

As a first time customer of the website, it's little things like this that make for a great customer service experience and will keep me coming back :thumbsup:

You got lucky. :D

Your order came in as I was literally about to close down the UPS computer for the day. Saw it, snagged the filter, and tossed it to the UPS guy as he backed up for today's shipments. We do our best to make sure things go out as quick as possible. :w00t::w00t: I may have forgot laffy taffy in your box though.... :(

STV3 10-08-2013 08:43 PM

Quote:

Originally Posted by FT-86 SpeedFactory (Post 1258969)
You got lucky. :D

Your order came in as I was literally about to close down the UPS computer for the day. Saw it, snagged the filter, and tossed it to the UPS guy as he backed up for today's shipments. We do our best to make sure things go out as quick as possible. :w00t::w00t: I may have forgot laffy taffy in your box though.... :(

Haha awesome and I get free candy! :bellyroll: Although I never want to be that guy and be a last minute customer :sigh:.

Thanks for taking care of me, looking forward to getting my filter and doing more business with you guys

FT-86 SpeedFactory 10-08-2013 08:44 PM

Quote:

Originally Posted by STV3 (Post 1259008)
Haha awesome and I get free candy! :bellyroll: Although I never want to be that guy and be a last minute customer :sigh:.

Thanks for taking care of me, looking forward to getting my filter and doing more business with you guys

Not a problem, I was already finishing up shipping so it was super simple to add yours to the stack. :thanks:


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