FR-S buyers beware (One Scion of Oakland)
 

About 2.5 months back I go into Toyota/Scion and put in a $500 deposit on an Orange FR-S. Two months pass and my circumstances change, I can no longer afford to buy this car so I back out of the deal. On Sept. 28 I get in contact with the salesperson and he tells me he will put in a refund request with Toyota. Flash forward to now and still no refund and my emails ignored.

Has anybody else experienced this with this dealer?

I got my refund from my local dealer since I got one sooner from a different dealer. I went there in person and they credit the account.

You can get that money back. I'd flood their phone lines until you get someone important on the phone.

That fails you can show up in person.

Possibly using your name to hold on a future car delivery in the system? then they can get one more car to sell at MSRP plus? Just a thought.

They could just lie.

So, I went in today and asked for my refund face to face. They took copies of my card/receipt and said I should have my money by tonight. They were really cool about it in person but I've yet to see my card charged back, here's hoping everything works out.

I like these guys and still want to purchase the vehicle in the future when my circumstances improve, I would hate for something like this to sour the whole experience.

One Toyota is great man. It's where I bought my car from. I had no issues. The guy that sold me the car posted here they had a silver available unclaimed, and I PM'd him then spoke over the phone, and had my car really fast. June 10th I think. No hassles at all, super honest about the stuff that was already on the car as well.