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-   Issues | Warranty | Recalls / TSB (https://www.ft86club.com/forums/forumdisplay.php?f=72)
-   -   Wish me luck. Going in for the recall job. (https://www.ft86club.com/forums/showthread.php?t=134460)

ZionsWrath 05-02-2019 11:54 PM

Monica!!!

Mr.ac 05-03-2019 07:48 PM

Well it's in their hands now. Maybe by Tuesday or Wednesday I'll get it back.
Interesting note there was about 5 other cars doing in for the same recall.

As for the rental, they got Enterprise so I ended up with new base model Nissan Sentra. It's boring, slow but nice and comfy. Factory infotainment system is nice. Good sound till the rattles start.

humfrz 05-03-2019 08:24 PM

1 Attachment(s)
Quote:

Originally Posted by Mr.ac (Post 3214254)
Well it's in their hands now. Maybe by Tuesday or Wednesday I'll get it back.
Interesting note there was about 5 other cars doing in for the same recall.

As for the rental, they got Enterprise so I ended up with new base model Nissan Sentra. It's boring, slow but nice and comfy. Factory infotainment system is nice. Good sound till the rattles start.

TO: Mr ac,

This is the dealership, we have some bad news about your car's engine.

Call us ASAP.

:sigh:


The Dealer

MuseChaser 05-03-2019 09:36 PM

Quote:

Originally Posted by DarkSideFRS (Post 3213772)
in for part out thread!

Quote:

Originally Posted by humfrz (Post 3214263)
TO: Mr ac,

This is the dealership, we have some bad news about your car's engine.

Call us ASAP.

:sigh:


The Dealer


Some things just aren't funny. Just spent another quality afternoon discussing my case with the master tech at the dealership. Very nice guy, more than willing to talk at length, seems quite knowledgeable and caring... and yet I've been without my car for about two months, still don't have it, and now find out I may need to escalate the case in order to get some issues with the direct injectors covered.



Basically, over the three year ownership, all by my dealership, who I still like very much; they really DO seem like they're trying to do right by me..


Two failed cam coverplate reseals. I finally gave up and, with their blessing, installed the Raceseng plate myself. No issues since.


Timing chain cover started to leak. Dealership resealed it, and I had them do new plugs at same time (60k).


Recall done at 70k.



Engine replacement OK'd and done 500 miles or so later, including new plugs even though I had that done 10K miles ago... because engine meltdown ruined new plugs.



60 miles and one day after finally picking up the car after engine assembled and installed, check engine lightand very loud ticking at idle, so back to dealership where it stil resides. Code identified as incorrect fuel/air ratio, leading tech to check direct injectors. Call from service manager saying injectors are not covered by my Certified warranty, nor by the one year/unlimited mileage shop warranty on the recent engine/recall/warranty work.



This, after they agreed to replace the plugs which were ruined by engine meltdown. Never replaced the seals on the direct injectors, because new seals "weren't included an any of the of recall or engine kits they ordered." Sooo.. they removed the injectors and replaced them, now more than once as they troubleshoot, without new seals.



So... yeah. I'm increasingly concerned and frustrated. It's been two months without a car, they've only been able to provide a loaner for half that time (currently without one), I've been very nice and appreciative throughout this entire mess, and THEY'VE been equally pleasant and good to deal with.



BUT... no car.. and potential issue ahead. One sad panda here.


Sooo.. yeah.... as a wise man once said, "Son, if you can't laught at it... maybe it's not funny."

humfrz 05-03-2019 09:46 PM

Quote:

Originally Posted by MuseChaser (Post 3214294)
Some things just aren't funny.....

Sorry - :sigh:

You sure have been through it with that car. - :(

I'd get rid of that puppy - :mad0259:


humfrz

Mr.ac 05-03-2019 10:11 PM

Quote:

Originally Posted by humfrz (Post 3214263)
TO: Mr ac,

This is the dealership, we have some bad news about your car's engine.

Call us ASAP.

:sigh:


The Dealer

Lol Knock on wood.
Let's see what happens.
@MuseChaser
Holy shit!! After a month I'll say it's a certified lemon.
I got a jerry can if you need it.
You know.... those Civic Si are hella cheap... just saying.

DarkSideFRS 05-03-2019 10:18 PM

Quote:

Originally Posted by MuseChaser (Post 3214294)
Some things just aren't funny. Just spent another quality afternoon discussing my case with the master tech at the dealership. Very nice guy, more than willing to talk at length, seems quite knowledgeable and caring... and yet I've been without my car for about two months, still don't have it, and now find out I may need to escalate the case in order to get some issues with the direct injectors covered.



Basically, over the three year ownership, all by my dealership, who I still like very much; they really DO seem like they're trying to do right by me..


Two failed cam coverplate reseals. I finally gave up and, with their blessing, installed the Raceseng plate myself. No issues since.


Timing chain cover started to leak. Dealership resealed it, and I had them do new plugs at same time (60k).


Recall done at 70k.



Engine replacement OK'd and done 500 miles or so later, including new plugs even though I had that done 10K miles ago... because engine meltdown ruined new plugs.



60 miles and one day after finally picking up the car after engine assembled and installed, check engine lightand very loud ticking at idle, so back to dealership where it stil resides. Code identified as incorrect fuel/air ratio, leading tech to check direct injectors. Call from service manager saying injectors are not covered by my Certified warranty, nor by the one year/unlimited mileage shop warranty on the recent engine/recall/warranty work.



This, after they agreed to replace the plugs which were ruined by engine meltdown. Never replaced the seals on the direct injectors, because new seals "weren't included an any of the of recall or engine kits they ordered." Sooo.. they removed the injectors and replaced them, now more than once as they troubleshoot, without new seals.



So... yeah. I'm increasingly concerned and frustrated. It's been two months without a car, they've only been able to provide a loaner for half that time (currently without one), I've been very nice and appreciative throughout this entire mess, and THEY'VE been equally pleasant and good to deal with.



BUT... no car.. and potential issue ahead. One sad panda here.


Sooo.. yeah.... as a wise man once said, "Son, if you can't laught at it... maybe it's not funny."

it's not funny, but it's reality

not to be mean, but u sound like you're letting the dealership push u around.. it's nice to be Mr. nice guy once in a while, but if they mess up that many times, i would either look for another place to work on my car OR escalate this waaaaayyyyy sooner

i haven't had the best luck in my own car, so i'm thinking the curse will continue and the recall will kill off my car.... that's the only way i can rid of this curse and get myself into a type R...

Oura 05-04-2019 11:32 AM

I'm new to this forum and not sure where to post this. Have there been any updates late march/early april from the Center for Auto Safety or Toyota?

I have a '13 FR-S with only 15,000 miles on it. I'm debating on whether or not to take it in. I don't live in the same state as where the car is parked, and I only drive it infrequently. Where can I go to make the most informed decision?

Everything is stock. Not really a car guy.

Tcoat 05-04-2019 11:37 AM

Quote:

Originally Posted by Oura (Post 3214371)
I'm new to this forum and not sure where to post this. Have there been any updates late march/early april from the Center for Auto Safety or Toyota?

I have a '13 FR-S with only 15,000 miles on it. I'm debating on whether or not to take it in. I don't live in the same state as where the car is parked, and I only drive it infrequently. Where can I go to make the most informed decision?

Everything is stock. Not really a car guy.

Just leave it as is. There is only one place (California) where it is mandatory. The failure rate of the repair is worse than the failure rate of the issue so why mess with things?

ZDan 05-04-2019 11:53 AM

If I were in CA I honestly think I'd sell and buy a newer model before submitting to this recall....

Tcoat 05-04-2019 12:24 PM

Quote:

Originally Posted by ZDan (Post 3214376)
If I were in CA I honestly think I'd sell and buy a newer model before submitting to this recall....

Sort of a viscous circle in that plan though. If you try to sell it without the recall you will take a big hit on the price you will get. If you get the recal done and then sell and all is good you still took a loss since you paid for a newer car that you didn’t need to buy. Not even sure that you could sell it with the recall outstanding?

Mr.ac 05-04-2019 08:30 PM

Quote:

Originally Posted by Oura (Post 3214371)
I'm new to this forum and not sure where to post this. Have there been any updates late march/early april from the Center for Auto Safety or Toyota?

I have a '13 FR-S with only 15,000 miles on it. I'm debating on whether or not to take it in. I don't live in the same state as where the car is parked, and I only drive it infrequently. Where can I go to make the most informed decision?

Everything is stock. Not really a car guy.

Well that is a pickle. The horror stories all come from Toyota mechanics working on Subaru engines. But since Toyota released new procedures for their mechanics it might be ok now.

I would call around different dealerships and just ask them up front how successful their recall work has been.

Quote:

Originally Posted by DarkSideFRS (Post 3214306)
i haven't had the best luck in my own car, so i'm thinking the curse will continue and the recall will kill off my car.... that's the only way i can rid of this curse and get myself into a type R...

It's easier than you think it is...you just have to _______ and make sure ________ that your insurance can __________. Then ________ with a big smile on your face when you get ________.

See? Oh for legal reasons I can't say what exactly. :laughabove::popcorn::happyanim:

NCtoBRZ 05-05-2019 12:17 AM

Quote:

Originally Posted by Mr.ac (Post 3214452)
Well that is a pickle. The horror stories all come from Toyota mechanics working on Subaru engines. But since Toyota released new procedures for their mechanics it might be ok now.

I would call around different dealerships and just ask them up front how successful their recall work has been.

Do you honestly think that a dealership would say “Oh man! We have done a terrible job with this recall... let me tell you how many engines that we have destroyed!”?

Mr.ac 05-05-2019 01:39 AM

Quote:

Originally Posted by NCtoBRZ (Post 3214501)
Do you honestly think that a dealership would say “Oh man! We have done a terrible job with this recall... let me tell you how many engines that we have destroyed!”?

Depends. if your lucky you'll get the over worked under paid customer rep, they would gladly tell you.

If you get a "manager" on the line maybe not.
But I usually call the parts department guy. Sales/service reps at the front door don't know what a lug nut wrench is or where it's located.


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