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Nan 04-06-2019 08:25 PM

Please delete
 
1 Attachment(s)
Brand new never used diode dynamics DRL always on module for special series FRS headlights. Asking 40$. Prefer local ish sale (im in Ottawa), but can ship within reason.


Bought this from ft86motorsports after they confirmed it would work with the winjet headlights. Turns out thats not the case and the connectors are different on the oem special series headlights then the winets (8-pin vs 6-pin). When I informed the customer "support" agent of their error, he proceeded to accuse me of modifying the headlight connector and that it should work. That was not the case, and when I informed him of this he just wouldnt admit he made a mistake and was wrong, and insisted it was my fault. They would only accept the return if I payed shipping (22$ to ship a couple wires 30min down the road!) and when I declined paying that much and said Id just drive the item over in person, I was accused of being disrespectful and refused the return all together. Id urge anyone considering ordering from them to shop elsewhere and not support this scummy business practice. They dont care about you once they have your money and obviously cant even be relied on to correctly answer questions regarding the products they're selling.



Pardon the mini rant. Even though its a relatively cheap item its still frustrating to have this happen.

Jordanwolf 04-07-2019 01:33 PM

Quote:

Originally Posted by Nan (Post 3204539)
Brand new never used diode dynamics DRL always on module for special series FRS headlights. Asking 40$. Prefer local ish sale (im in Ottawa), but can ship within reason.


Bought this from ft86motorsports after they confirmed it would work with the winjet headlights. Turns out thats not the case and the connectors are different on the oem special series headlights then the winets (8-pin vs 6-pin). When I informed the customer "support" agent of their error, he proceeded to accuse me of modifying the headlight connector and that it should work. That was not the case, and when I informed him of this he just wouldnt admit he made a mistake and was wrong, and insisted it was my fault. They would only accept the return if I payed shipping (22$ to ship a couple wires 30min down the road!) and when I declined paying that much and said Id just drive the item over in person, I was accused of being disrespectful and refused the return all together. Id urge anyone considering ordering from them to shop elsewhere and not support this scummy business practice. They dont care about you once they have your money and obviously cant even be relied on to correctly answer questions regarding the products they're selling.



Pardon the mini rant. Even though its a relatively cheap item its still frustrating to have this happen.

You're not the only one to experience this from them. Avoid at all costs.

GL with sale.

chiu 04-08-2019 10:42 PM

this isn't about buying them.

But I bought them for my 2014 monogram and I had no issues... I wonder why your series doesn't work... possibly aftermarket wingjets might be different? (not saying you have aftermarket).

but thanks for the heads up. I'll probably never go to them, hear so many bad things...

Cheeky 04-09-2019 01:54 AM

Quote:

Originally Posted by chiu (Post 3205182)
possibly aftermarket wingjets might be different? (not saying you have aftermarket).

That's what he explained, his winjets ARE aftermarket and they are different from special release headlights.


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