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-   Issues | Warranty | Recalls / TSB (https://www.ft86club.com/forums/forumdisplay.php?f=72)
-   -   Driver's side window seal/door seal (https://www.ft86club.com/forums/showthread.php?t=11682)

HunterGreene 06-02-2015 03:26 PM

Just had this pop up on my car not too long ago--does anyone have the part # for the upper strip that we are all seeing get pinched or rolled? I can't seem to find it, although the answer is probably staring me in the face (that and I am lazy and don't want to read back through half the thread just to find it).

SuperDave 07-30-2015 06:27 PM

i've had this issue for a while, didn't know it could be replaced under warranty. i am getting wind noise and leaking on both sides. took it to the dealer yesterday, they didn't seem to want to replace it.

HunterGreene 07-31-2015 09:49 AM

Quote:

Originally Posted by SuperDave (Post 2341005)
i've had this issue for a while, didn't know it could be replaced under warranty. i am getting wind noise and leaking on both sides. took it to the dealer yesterday, they didn't seem to want to replace it.

Mine was replaced under warranty with no problem. Plainly put, it shouldnt be getting pinched by the window.

A pointer: Make sure they realize that there is a upper (window) and lower (door) portion to the seal. I didn't realize this at first and they ended up replacing the lower seal (which I didn't need). If you can, show the service rep what happens as the window closes--it should slide over the seal, not catch and pinch it, which what was happening with mine.

SuperDave 08-03-2015 05:53 AM

Quote:

Originally Posted by HunterGreene (Post 2341671)
Mine was replaced under warranty with no problem. Plainly put, it shouldnt be getting pinched by the window.

A pointer: Make sure they realize that there is a upper (window) and lower (door) portion to the seal. I didn't realize this at first and they ended up replacing the lower seal (which I didn't need). If you can, show the service rep what happens as the window closes--it should slide over the seal, not catch and pinch it, which what was happening with mine.

yeah, but my local dealership service guy is a serious prick.

jtiptonk 07-03-2016 05:54 PM

Has anyone replaced the door seals themselves? I'd rather not pay the dealership $350 for something that's probably pretty easy to install... I just don't know how to properly do it haha

Norinradd 07-06-2016 04:39 PM

You dont think the seals are just prone to doing this? Its seems inevitable. The way the windows suck into the car.

Has a lubricant/protector worked for anyone? I have this on both sides.

radroach 07-11-2016 01:14 PM

Dealerships don't have a TSB for this yet? Just checked an I've got the rust now.

clbembry 08-23-2016 05:19 PM

So in my warranty it specifically states that weather strips are not covered under warranty and for that reason they refused to service it. Technically I still have a couple months left on my CPO but I feel like if they turned me away once, they'll turn me away again.

Any suggestions?

HunterGreene 08-23-2016 05:23 PM

Quote:

Originally Posted by clbembry (Post 2736033)
So in my warranty it specifically states that weather strips are not covered under warranty and for that reason they refused to service it. Technically I still have a couple months left on my CPO but I feel like if they turned me away once, they'll turn me away again.

Any suggestions?

Try another dealership? Mine were all replaced under warranty (through the TSB)

clbembry 08-23-2016 05:27 PM

Quote:

Originally Posted by HunterGreene (Post 2736037)
Try another dealership? Mine were all replaced under warranty (through the TSB)

The thing is they have me call in to the warranty HQ before they will service my vehicle, and they were the ones who told me weather strips weren't covered.

The Scion CPO does state:

"Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship"

So maybe bringing that up might change it?

HunterGreene 08-24-2016 11:05 AM

Quote:

Originally Posted by clbembry (Post 2736043)
The thing is they have me call in to the warranty HQ before they will service my vehicle, and they were the ones who told me weather strips weren't covered.

The Scion CPO does state:

"Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship"

So maybe bringing that up might change it?

If I'm reading you right, do you have damage to the seal or not? Mine was actually showing damage and deformation. They won't replace it without damage, as you might expect.

clbembry 08-24-2016 11:09 AM

Quote:

Originally Posted by HunterGreene (Post 2736570)
If I'm reading you right, do you have damage to the seal or not? Mine was actually showing damage and deformation. They won't replace it without damage, as you might expect.



Yup there's damage, it's visibly warped, and it leaks. Both my extended protective warranty and Scion CPO warranty so conveniently exclude all weather strips from their coverage so it looks like I'm SOL. After an hour on the phone with Scion they said they would have a regional manager take a look at it, but I'm guessing they're coming up with their apology as to why they can't fix it right now... :(


Sent from my iPhone using Tapatalk

HunterGreene 08-24-2016 11:21 AM

Quote:

Originally Posted by clbembry (Post 2736574)
Yup there's damage, it's visibly warped, and it leaks. Both my extended protective warranty and Scion CPO warranty so conveniently exclude all weather strips from their coverage so it looks like I'm SOL. After an hour on the phone with Scion they said they would have a regional manager take a look at it, but I'm guessing they're coming up with their apology as to why they can't fix it right now... :(


Sent from my iPhone using Tapatalk

Yeah, theres a TSB for it. Here's the thread, its one of the ones near the bottom:

http://www.ft86club.com/forums/showthread.php?t=21868

Print it out, or call and tell them its covered under TSB. Good Luck.

clbembry 08-24-2016 01:56 PM

Quote:

Originally Posted by HunterGreene (Post 2736577)
Yeah, theres a TSB for it. Here's the thread, its one of the ones near the bottom:

http://www.ft86club.com/forums/showthread.php?t=21868

Print it out, or call and tell them its covered under TSB. Good Luck.

I actually walked through the TSB with both the dealership and Scion Client Success. I pointed out how Scion CPO boldy claims "You don't have to worry. You're covered." and "Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship" and that while I understand weatherstrips are excluded from the warranty, this is a case of defect in materials as highlighted by the TSB and therefor should be included in my opinion. I told the guy at Scion that it's subjective whether or not to exclude it in this case.

Anyway, went to the dealership and they said they got a call from Toyota to "Good Will" the repair so it's getting fixed, just not under my extended warranty or my CPO. It's a bit of a bittersweet feeling but at least it's taken care of. If anyone else runs into this issue and is outside of the 3 year/36,000 mile warranty I suggest following a similar route that I did.

:happyanim:

Spankopotomous 12-30-2020 03:57 PM

Necropost, back to the top you zombie!

Wind noise from rolled over door weather stripping is slowly driving me mad. After reading though this and other TSB threads I gave a Toyota Service center in Los Angeles a call.

$2k and change for them to do it out of warranty, only a couple hundred of that being parts.

I will forgo the updated switches and stabilizers. Replacing the front left and right door seals myself comes out to $190.

Anyone know if these are the correct updated parts? My google-fu is failing me

Mentioned in the TSB
SU00305207
SU00305208

What my local parts center has, and what I will probably purchase
SU00305803
SU00305804

Decep 01-01-2021 07:09 PM

Are these difficult to replace? I get some interesting wind noises but only at speeds i probably shouldn't be going so i haven't bothered yet. But it will only get worse.


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