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But, working daily with engineers, I understand that you love to go through long, convuluted processes to make something simple work. |
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You, by installing/modifying the exhaust to sorta work, put yourself in the position of dealing with a shitty company w/ shitty customer service and drag this process out much longer than needed. If you installed it, it didn't work, then tried to swap or refund and they give you crap, you have a solid case of complete chargeback or buyer's protection. But since you admitted that you installed it, it now becomes a "you vs them" case of who said what. Honestly I understand the point of the rant, I just think you need to take ownership of the fact that you prolonged and compounded a problem that could've been avoided if you didnt try to finish installing a product that wasn't fitting right. -alex |
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Hate to say it but you don't have any ground to stand on here..
Even if you did have it in writing in regards to your drive, it wouldn't even be worth the hassle or money to take any legal action. In reality, if you knew it didn't fit, you should not have installed it or "rigged" it up in anyway. Its very well Known Top Speed is company that re-brands knock off ebay exhausts, and that they have fitment issues.. Clearly you did not do your research if you thought this was going to be a 100% hassle free experience. You would have been better off spending ~150 more on a Greddy or something similar. |
no one has any clue what works on 2017's. Some stuff does, most does not, even vendors and manufacturers are trying to figure it out. Don't trust anyone unless they specifically say they've tried it and it fits.
And you used the product? I don't know of any company at all that would take back something that you installed and used on the car, so if they are giving you any money back at all, that is good on them. Never heard of the company, I doubt I would ever buy anything from them, but almost every aftermarket company out there would refuse to take back a part that was installed and used. |
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