Personally, unless V2 has the weld in a different location, there's no way I would buy it after seeing this thread. As I noted above, he has the weld on V1 running over different thicknesses of steel into a deep crotch that may not be welded all the way down into the joint on a piece that is repeatedly heated and cooled during normal use so that it's always under stress. If V2 has the same type of fit up and weld, it's likely to have the same problem.

It doesn't matter what his warranty says unless he's expressly disclaiming all warranties and selling the product "as-is," which would essentially be an admission that he knows it's not suitable for normal use. Arguing over the fine print of his warranty is pointless when the implied warranty of merchantability requires him to make it right.

I was thinking the same thing but could not think of the exact word to describe my feelings toward his response.

I'm not an expert on welding, but in the 20 years I've been dealing with aftermarket exhausts, every single Y-pipe section I've handled has had this:

http://i.imgur.com/LoCgw0e.jpg

The above is from my Fujitsubo exhaust, after a year of use and (currently) sitting in my office. Picture is upside down but one can get the idea.

Just a thought for this thread.

-alex

CYA! CYA!

That makes sense. Those pipes are going to want to curl away from the weld during normal heating and cooling, and that brace would help prevent that. It could just be your lighting, but that crotch also looks shallower, and the weld itself looks a little thicker than the weld on the Dezod.

I would be curious to see what the joint in the Dezod looks like from a view straight down that y pipe. I suspect you would see a gap there with no filler material making it all the way through the root gap to completely seal up the weld.

Fujitsubo revised their exhaust Y-pipe design slightly in the last year.

http://cdn7.frsport.com/images/detai...FS01-10@2x.jpg
http://cdn7.frsport.com/images/detai...FS01-09@2x.jpg

Images taken from FRSport listing:
http://www.frsport.com/Fujitsubo-560...p_1096913.html


I never did get a clean photo of the exhaust new when I installed it originally, but the Y pipe design is different on mine:

http://i.imgur.com/CSefs42.jpg

That one definitely has a beefier weld than the Dezod, and yet they still put a brace on it. Looks like a lesson here.

Going back over this thread, here's another reason I wouldn't bother with V2:

So the guy knew he had a problem and either didn't understand why or simply fed the customer a load of bullshit in the hopes he would go away.

If he didn't understand why, I wonder if he has the ability to correct the problem in V2. $800 is too much to spend on a product I can't feel any confidence in.

If he was just feeding the customer bullshit, I don't think I would want V2 then either. Even if he fixes the design problem, shit still happens, and I would be wary of trying to deal with this guy on a legitimate manufacturing defect.

I suspect it was a combination of both, that he didn't understand why he was having to reweld his own product at the track, and he fed the customer a line of BS to get rid of him as cheaply as possible. Just speaking for myself, he would have a real uphill battle now to convince me to buy any of his products.

And I'm actually in the market for an exhaust right now.

just curious what exhaust did you end up buying? Inquiring minds wants to know!

I love how Dezod comes out with "their" exhaust nearly a year after Ultimate racing came out with theirs, builds it with lower quality and then gives their customers a hard time on warranty claims...

But they gave their exhausts to popular people in community so thats their get out of jail free card :iono:

Heres a pic of the ultimate racing exhaust, not the support piece welded in on the top of the exhaust at the split...

It has one on top AND bottom.

https://cdn.shopify.com/s/files/1/06...lewall_tip.jpg

As i said earlier in the thread, the Ultimate Racing catback was flawless for me, my friend I sold it to scraped it a bunch of times, tracked it and generally was hard on it and it never failed once, I am really considering purchasing another... If only it came in quad tip :(

I think the most hilarious part of this, is Dezod "not wanting to waste people's time" and then basically telling them to get bent.

So glad I never ended up going through with buying one of their systems. Absolutely horrid customer service.

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From an ethics and business standpoint I have shown that I am more than willing to repair the part, which according to someone here was a part of the two requirements. I clearly would not send that back to you with just a repair weld, we would obviously have implemented a similar reinforcement that we would to a V2.

I have offered everyone to send them to me for repair, my phone number is clearly posted. I'm happy to help anyone that needs it.

I'm not running from the problem, I'm here to help. We will do so following the policies and procedures put in place. If I were running from this problem I would not have made myself so available to you all or responded at all. I just want to make that clear that solutions are being presented.

Chris

Fine, let me be a total **** about it.

WHERE IS THE MANUFACTURER'S WARRANTY FOR YOUR DEZOD EXHAUST SYSTEMS?????????????????????????????????????

I don't care for your disclaimer about you only honoring manufacturer's warranty. You can't even tell me what your own warranty is for an exhaust with your own name on it.

http://s2.quickmeme.com/img/22/22ab6...83d1ad3c95.jpg

Trying to brainstorm here: @DezodDevelopment
Perhaps a good way to go about this is to swap out peoples axlebacks with a V2 style revision that mates up to their V1 catback. You could even repair the old ones with an updated seam and bracing, and sell them as refurbed units to hopefully lose less. (You'll be out the return shipping cost to get them back I'd imagine, but that's for you, a business owner to work out!)

Not sure if the midpipe section remains the same, but you're clearly not winning here, (I seem to agree with the masses,) but I'm trying to remain partial and helpful.

I was actually very excited to buy a Dezod catback and was saving for one, but after seeing this failure thread, and the fact that you were slow to respond, I chose to purchase an MXP product.

I hope that's helpful, and can provide an alternate view.

Reason they revised their exhaust y-pipe is due to other aftermarket part didn't fit. To be more depth, Cusco's chassis brace (near the exhaust) wouldn't fit if you have Fujitsubo's exhaust (& vice versa). This is the reason for the update on Fujitsubo y-pipe.

Cusco and Fujitsubo (& few other brands) are very good friends, so they update/revise their product to help each other. ;)

Add me to the list. Installed December 2015.

Chris responded very quickly to my email laying out my options. I am going to shop around locally for a fix because that is the most convenient. Otherwise he is offering to fix it like how the V2's will be for the cost of shipping to him.

I think his offer is reasonable. Although I don't think free shipping would've been out of the question considering this an obvious problem with the whole batch/design. But In the end, Im glad I don't have to pay out of my pocket to go get this fixed.

I was tossed up between the tanabe concept g, hks single exit or the Ark racing series.

I ended up getting the Ark Design Single exit. They are currently having a sale, and i figured if a dual exit failed then i want to keep it simple. "KISS"

After about a week of emailing / messaging them here , i received nothing but great, quick, informative responses. Lets see how it turns out. Should be receiving tomorrow afternoon. My plan is to install, remove the dezod, weld it, and hopefully sell it off for cheap. Or hang onto it if the Ark isn't up to snuff. We shall see :thumbup:

So that makes it 5......

Its nice that he has laid out the options for you. I feel this thread has done some good then. I still believe that more could be done........

is the ark single exit passenger or drivers side?

I feel this is a fair option to fix it like the v2. Thanks for joining in.

I get the impression he didn't really understand his obligations under the implied warranties. It's a plus to see him responding more appropriately now rather than doubling down Trump-style like vendors often do.

Maybe he'll rehabilitate his reputation with V2.

Passenger side

I bought my Dezod cat back in late February, it was installed later in April. I don't know if this is a V1 or V2. I've put 4000 miles on it and one nasty curb jump where it hit all the flanges in back. No cracks. If I do have the V2 it looks no different to the untrained eye than a V1.

You have the V1 then.

The way it is failing doesn't look like it will be damaged from an impact of the car moving forward.

It looks like it's failing because the exhaust is moving up and down (on stock hangers) and as it is coming down, the forces are spreading out in an upside down "Y" direction due to the weight of the mufflers.

-alex

This is funny, after quite some time I was going to post the same topic today ... :)

Mine cracked about 2 to 3 months ago (after around 9 months of usage) and also warranty was declined by Dezod. I just went ahead and got it fixed by myself.

I also proposed to Dezod to add a support bracket like most of the other competitors use. When I got mine fixed I also let them add such a support bracket, so it won't happen again.

Here is how mine looked like:

https://abload.de/img/dezodofuwk.jpg

I can only recommend to buy a version with such a support bracket...

@VeilSide can you post a picture of the repair done by your shop?

Thanks!

5 pages later and Dezod still doesn't want to post their warranty details on the exhaust.

Vendors like this really don't stand behind their product.

i doubt he will respond anymore. there is no point. You guys are unhappy with his resolution or lack of resolution so it's in his best interest to let this thread die.

I disagree strongly with the bold part of your quote. Whether on- or off-line, I feel like this is an issue that he should not ignore.

Just goes to show the (lack of) character on his part. I maybe would have considered the V2 if he stepped up here, but now? Not a chance. Will strongly steer people away from Dezod.

Hey y'all.

Is the sound very obvious when the weld breaks at the y-pipe? I've own mine for 2 years counting & have zero issues.

Sent from my SM-G930V using Tapatalk

....I mean, if he had blamed the failure on you because you used your exhaust as an exhaust, would you be happy with that?

And letting this thread simply "die" wouldn't be a good option. I'm willing to bet that any future potential customer that searches for Dezod exhausts will find this thread pretty quickly. Hopefully they (the potential customer) change their mind.

I don't care for the exhaust as I no longer have my BRZ.

I care for a resolution because I work in this industry as an importer/wholesale distributor, and the last thing I want is for someone to say "I have an industry standard warranty offering" when 1) it's not posted anywhere, and 2) what's been offered is nowhere near the industry standard when it comes to exhaust warranty.

But yes, let's just let it die and everyone suffers a bit.

-alex

I will as well.

I was incredibly close to ordering one and I am very glad that I went another way.

Myself as well. Loving my MXP SP.

Soooooo i dont want to beat a dead horse................. BUT i would like for this thread to continue. Mainly because i want people to be educated before going into business with Dezod.

Did anyone come to a resolution with them ? Would you like to share your experience with that process ??

just sticky it LOL:barf: