Glass "Dam"
 

I was wondering if this part is really needed. My rear glass has been replaced due to some deep scratches that caused by vandalism. The safelite technician didn't install the "dam" and im not told what its purpose. I have the part number and illustration of where it might be installed.Attachment 131897

This picture was at the bottom part of the windshield near the trunk. It still has the foam(Dam) in between the glass and the body.
Attachment 131898

This is above the headliner where the tech didn't install the "Dam". I want to know if it's okay without the dam. So far no leaks. No call back from the tech too. Im not gonna use safelite ever again. If ever im gonna replace the windshield again i'm gonna make sure every part is there.

Attachment 131899

I believe I'd take it back and have them insert that piece. Even though it may not leak now, it could leak on down the road. Also, it may be cushioning the glass, so it won't rattle or crack.

The manufacturer put it there for a reason.


humfrz

You might be right good sir.

I agree you should make them fix it. You should get what you overpaid for.

And next time I'd find someone other than Safelite. I've replaced the windshield on my BRZ twice. The first time it was $100 cheaper than Safelite and done in 90 minutes on the same day I called, whereas Safelite's first available appointment was over a week later. The second time it was just as fast and was $140 cheaper. That's with APTech and Pilkington glass, so it's not because they're selling me garbage.

In most cities there's a local glass company that will do better work faster for cheaper. You just have to read the online reviews and find them. My '71 Gladiator needs a windshield now, and it's the kind with a gasket that holds the windshield in and chrome trim that covers the gasket. There's no way I'd let Safelite touch that.

I got the car check at a toyota dealer here and they told me that the dam's purpose is to hold moisture if there is a leak so that it will not ruin the interior. It is recommended that it's there but its okay if not as long as the glass is securely glued into the body. I will get it reinstalled if the car develop a leak. Someone told me to wait till i have to replace the windshield again because of the risk that installers might scratch the paint and that creates another headache.

I cannot stand Safelite. They should have done it correctly the 1st time. I had them fix a small rock chip. Not impressive. Good luck.

Not gonna deal with them again. Learned my lesson.

Same story I had with my mr2. The new rubber they put peeled off after a month. Ended up going with a local shop for about $50 less.

The horror stories I hear from NorCal about safelite is just comical. Guess that the down side of a national company. They need to cut coners to max profit.

The body shop that painted my car hired them to change the glass and they didn't even inform me.smh

Dam that sucks.

Same here.

They repaired a tiny nick that is now a hairline crack!

http://i64.tinypic.com/xophyo.jpg

What are these windshields made up? Why are they so brittle lol