Originally Posted by MuseChaser (Post 2529983)

I just canceled my AAA policy back in November. Their rates were quite good, and I was with them for about five years, but their service was absolutely atrocious. Every time we added a car or removed a car, they screwed up the paperwork. Despite my repeated corrections, they continued to list our classic '88 560sl which gets driven five months a year for a total of maybe 3000 miles as our daily commuter. They had a deer accident (comp/no fault w/ police report to prove it) my wife had listed as an "at fault" accident for ME, with six points listed on my license.. I was home sleeping at the time!. I haven't had a traffic violation of any kind in over 20 years. Ridiculous. The icing on the cake; we pay our insurance in full yearly, and were paid up until May 2016. It took three months and many increasingly angry calls and emails to get back the $800 for the unused portion of our policy. They sub-contract their insurance out to ACA, which has one of the worst customer satisfaction ratings around, and I experienced that first hand. We moved our five vehicles over to Liberty Mutual which was rated very highly, and their rates were competitive w/ AAA.

One more AAA rant... we broke down a few months ago and called AAA (we've been premier members for many years; I drive a lot of old cars). The nice folks there took our info and said they'd send a tow out for us. I know that can take a while.. I'm patient and appreciate the help. Well, 45 minutes later they called back and said that the ONE guy in the area was busy and couldn't come. She was going to call around and get back to me. She never did. After another hour, I called in a favor and had a mechanic friend come out and we managed to cob things together enough to limp it to his shop a few miles away relatively safely. About six hours later, AAA called my house to see if we were satisfied with their roadside service!!! Unbelievable.

In all fairness, that's the only negative experience I've had w/ their roadside service. Everyone's allowed one strike. We're still members. I will NOT use their insurance again, ever.

Just sayin'...

Barry

Originally Posted by xuimod (Post 2538643)

I agree. AAA prices are the lowest but their service is 2nd rate.

Also, AAA roadside assistance can be spotty. When I had a Maxima, I couldn't start my car. The AAA tech I think was mad he had to drive to the 'hood (I used to live in a bad neighborhood). For some reason he beat the crap out of my alternator..... then he towed my car to Pepboys to get it fixed. When Pepboys looked at the car, they said it looks like my alternator was mashed really bad. I should have made more of an issue with AAA about it but I had enough stress in my life then and just wanted my car back on the road.

Originally Posted by acetothermus (Post 2528729)

You guys are going to hate me, but.......

My monthly went up near enough to 60 dollars (US) a month as not to matter. Of course I have good driver, multicar, and another discount that I can't remember. I'm paying right around 163 for full coverage on two cars, a 2016 BRZ and a 2008 Tacoma.

Originally Posted by Djratrap (Post 2539659)

That's pretty similar to what i'm paying. I think i pay roughly $60/month for full coverage. I got some really great quotes on a 911 and a GTR (might pull trigger sometime in the next few years). Both being only 6-10 bucks more a month.

Originally Posted by MuseChaser (Post 2539615)

Thanks for the reply. Are you sure it was the alternator he smashed, and not the starter? I'm not sure why smacking the alternator would help get a car started, but giving the starter or solenoid a few good raps can sometimes free a stuck solenoid or starter with corroded windings or worn brushes; that's a common tactic in a pinch. Anyone else have any theories as to why anyone would smash an alternator?

Barry