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-   -   Suzuki dealership service unsatisfactory (https://www.ft86club.com/forums/showthread.php?t=145869)

Captain Snooze 03-22-2022 09:32 PM

Quote:

Originally Posted by 80beh (Post 3512259)
Have you done any exhaust work to the car?

The single exit exhaust I had planned for is one of the items removed from the shopping list.
My parts list was created before the arrival of the car and I was thinking like I thought about my BRZ. I've realised the Suzuki is a road car, not a track car. This change of outlook took a little while to take hold.

80beh 03-23-2022 12:27 AM

I agree, in its stock form, it's a very road oriented car (comfortable one). Engine mount is as soft as marshmallow, stock suspension has a lot of travel, automatic transmission that change gear at 5,500 RPM even at manual mode, relatively high steering rack ratio (good feel though). It is quite apparent when you start bumping the power just a by a bit, it upset the balance of the car.

It does have the potential to be a decent track car due to it's lightweight but at what cost.

Captain Snooze 03-23-2022 01:02 AM

Quote:

Originally Posted by 80beh (Post 3512305)
Engine mount is as soft as marshmallow,

Aftermarket rear engine mount arrived today.

Captain Snooze 04-22-2022 10:50 PM

2 Attachment(s)
Quote:

Originally Posted by Captain Snooze (Post 3512308)
Aftermarket rear engine mount arrived today.

Disclaimer: I am bored and slightly not sober* so I am making post today about something not very interesting, ok? You have been warned.

Yesterday I had the aftermarket rear engine mount fitted. It has made a noticeable difference. There is much less.....mmmm...slop when changing gears now. The gear change itself hasn't changed but its effect on drive train smoothness is surprising.
It's better but I don't know if it's significant but I'm glad it's been done.
That concludes today's story.




*
Attachment 211274
Attachment 211275

80beh 04-26-2022 09:45 PM

You will feel it more once additional power is added. With stock mount the engine is allowed to move considerably, it feels like it's actually running away from you when driven hard.

Do you feel any difference in NVH? It was pretty harsh in my experience for the first couple of weeks.

Captain Snooze 04-28-2022 05:16 AM

Quote:

Originally Posted by 80beh (Post 3519394)
You will feel it more if additional power is added.

Do you feel any difference in NVH?

The only difference I've noticed is a bit of vibration at idle.

Captain Snooze 07-14-2022 05:49 AM

Minor detail but I don't like these sorts of minor detail.

I took my car to the dealership to have the oil and filter changed at about 5,000kms. Not required but you know, run in. It was interesting to note on the service invoice that the tyres had had their pressures checked, including the spare. I found that quite surprising given there was no spare.

Since then I had fitted an aftermarket space saver.

Night before car goes in for 10k service I deflate spare.
Receive invoice for service; spare has had its pressure checked. No mention at reception of spare being flat. Go outside to get car, check spare. It is still deflated.
This is going to be interesting.
I go back to reception to query their process. I asked if all the other work had actually been carried out or did I need to check that too. I know the guy behind the counter wasn't at fault but he had to wear my questions. I was polite, didn't get angry but I was persistent.
I didn't get a satisfactory answer but I'm guessing I won't be going back to that dealership for service. Suzukis are incredibly reliable so f*ck the extended warranty.

Tcoat 07-14-2022 08:08 AM

Quote:

Originally Posted by Captain Snooze (Post 3534586)
Minor detail but I don't like these sorts of minor detail.

I took my car to the dealership to have the oil and filter changed at about 5,000kms. Not required but you know, run in. It was interesting to note on the service invoice that the tyres had had their pressures checked, including the spare. I found that quite surprising given there was no spare.

Since then I had fitted an aftermarket space saver.

Night before car goes in for 10k service I deflate spare.
Receive invoice for service; spare has had its pressure checked. No mention at reception of spare being flat. Go outside to get car, check spare. It is still deflated.
This is going to be interesting.
I go back to reception to query their process. I asked if all the other work had actually been carried out or did I need to check that too. I know the guy behind the counter wasn't at fault but he had to wear my questions. I was polite, didn't get angry but I was persistent.
I didn't get a satisfactory answer but I'm guessing I won't be going back to that dealership for service. Suzukis are incredibly reliable so f*ck the extended warranty.

Funny you mentioned the spare.
I had my car serviced yesterday and the sheet said they checked the spare. I of course thought "sure you did"
When I went to leave I noticed two finger prints on my spoiler. Not grease or dirt just some light dust in the prints like the police would do. They were perfectly centered on the middle spoiler support and showed that somebody had taken great care in closing the trunk. I was all like "well damn they DID check the spare"!

I am also getting a new steering wheel under warranty as they notice a couple of small cracks in the leather where I don't even touch it. Made sure they were very clear in understanding that it is not a standard wheel though.

Guess all service departments are not created equal.


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