Delicious Tuning - Trying to make few bucks
Hi All,
I bought a Flex Fuel Kit from Delicious Tuning. I even talked to Zach to help me with my purchased... Bought the kit with MK1+ upgrade last Wednesday and immediately emailed Zach about my purchased because i was really stoked to get it because i have appointment to get a tune last Friday. Not only they ship my kit 3 days late. When i got my kit it looks used. I inspect every single part. The metal bracket is clearly used and they tried to polished it, the hose has a 3 inch crack on it and the kit even the metal bushing was dirty. I called them right away to let them know about their bogus. They told me to send pictures and i did. They call me back and they said they will send a Brand New replacement with extra T-shirt(just to make me feel better). Asked for the tracking number and find out they couldn't even expedite the replacement knowing that they're at fault and Im pretty sure they are not innocent about it. Please be careful on buying from them and make sure to check every single part. They have good reviews and quality product but this is not acceptable and want you guys to be aware of it. -Krew |
Delicious Tuning - trying to make few bucks
4 Attachment(s)
Hi All,
I bought a Flex Fuel Kit from Delicious Tuning. I even talked to Zach to help me with my purchased... Bought the kit with MK1+ upgrade last Wednesday and immediately emailed Zach about my purchased because i was really stoked to get it because i have appointment to get a tune last Friday. Not only they ship my kit 3 days late. When i got my kit it looks used. I inspect every single part. The metal bracket is clearly used and they tried to polished it, the hose has a 3 inch crack on it and the kit even the metal bushing was dirty. I called them right away to let them know about their bogus. They told me to send pictures and i did. They call me back and they said they will send a Brand New replacement with extra T-shirt(just to make me feel better). Asked for the tracking number and find out they couldn't even expedite the replacement knowing that they're at fault and Im pretty sure they are not innocent about it. Please be careful on buying from them and make sure to check every single part. They have good reviews and quality product but this is not acceptable and want you guys to be aware of it. -Krew |
Mistakes happen, nice to see you shit on them before giving them a chance to correct it.
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-Krew |
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-Krew |
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why? It does the same thing.
You cannot possibly win here. Delicious tuning has been around forever, and they do good work. Crap happens. They make hundreds of these kits, if not thousands. Even with the best quality control something dumb can happen. You should just delete this thread and apologize for being dumb. Sounds like they did exactly what they should, but you just want to be an asshat. |
Did you originally pay for expedited shipping on the part?
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Why would i apologize? I told on my previous post they have good product thats why i bought theirs but the fact that they do some things like this and their customer service is bad is not acceptable. You cannot understand becuase you're not the one that deals with them. Like what i said in my ald post i was going to let it go about the "sending used part thing" but they're customer service was bad that is why i was triggered to post this. |
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