JDL Shipping Snafu
 

So today I received a package from fedex. I was excited because I have been waiting on my catted headers since early march. When I saw the package I thought, my god this is an awfully small box for headers. So I began to worry. After picking up the box I heard a small metallic thump. My worries became greater...I went ahead and opened the box and behold............................................ .................................................. .................................................. .................................................. .................................................. .................................................. .........
http://i104.photobucket.com/albums/m.../IMG_01011.jpg
http://i104.photobucket.com/albums/m.../IMG_01021.jpg
http://i104.photobucket.com/albums/m.../IMG_01041.jpg


i got someone else's order!!! :eyebulge::eyebulge::bs::cry: In the box is a catted and resonated front pipe and overpipe. The invoice # for that order is 590 and is labeled on the shipping box. My order is #600. So whoever is #590, i got your stuff. My headers were possibly shipped out to you in error. So if you're reading this and you received catted uel headers that YOU DID NOT ORDER, please don't assume the header fairy sent you a nice shinny new catted uel header for shits n giggles -(lol)- PLEASE do not install them and contact Jesse right away so he can send you a shipping label. If you are order #590 contact me for confirmation of what you ordered and so that I have an idea of who to send it to once i get the label from Jesse. I know shit happens and mistakes are made, but I'm pretty sure NO ONE likes to order something and not get what they ordered especially when you have to wait a while to get it. Thanks.

Why the hell would you not contact JDL Auto Design about this? Seems like the simple thing to do.......

The shipping label from JDL will have it being shipped back to them, not to the intended recipient. They've almost certainly sent the other customer an email or shipping label to return their order as well.

Really should contact JDL. A thread wasn't necessary for this. It will get straightened out.

I had already contacted JDL prior to posting this and they will rectify the situation. I'm just simply posting that I got someone else's order and if you happen to get headers that you did not order to please contact Jesse because they are probably mine. The box should be labeled with number 600 on it. Communication is key in getting this sorted and i'm only trying to spread the word to minimize wait times for me and whoever else's order I have. In no way am I bad mouthing JDL. Shit happens.

How could you possibly know that the other person is on this forum? Like everyone said, contact JDL. You'll get your header back!

Your right! I don't know if they are on this forum or not, and I had contacted JDL prior to posting this. I'm just trying to bring focus to whoever placed an order with JDL in the hopes that they see this message in case JDL has not been able to contact them for whatever reason.

your most likely not bringing any "focus" to whoever placed an order with JDL. the only focus your getting is, why didn't you go tell JDL and keep it at that, no need to post on a public forum that JDL accidently sent you the wrong item.

You know, what is interesting by US Law, is that you and the other guy don't need to return the products that were sent to you in error.

I blame Fedex, they suck.

How can you blame fedex for someone putting the wrong label on the wrong box?




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Look everyone just disregard this thread...

Retard OP

Man, you guys are harsh...the OP stated in the 1st post that Jesse at JDL had been contacted, and is aware of the mistake. It's not out of line to think that the other order has gone to someone who may be on this forum. There are a lot of twins owners here. The OP was just putting it out there...if someone else got a surprise in their box, contact Jesse at JDL. Too simple. OP is not a retard, and was not bashing JDL.

Why is the OP getting fragged? He was just putting info out. He thought he might bring a speedier resolve by maybe getting the holder of invoice 590 to act sooner rather than later. He did nothing with ill intent, lighten up Francis's!

Potato

The problem with these posts is that lots of people will only read half of it or just the title. Then the forum game of whisper down the lane happens and all of a sudden "this company ships everything wrong"

JDL is a good honest company.

I only read the first sentence of your post, so I automatically assume you're a pretentious ass.



(I'm only kidding please don't take this seriously.)

Uh... I think thats my front pipe... you should send it to me

Incorrect. If you keep goods accidentally shipped to you, you don't hold title to it, and keeping it would be conversion (a.k.a. theft). For instance, if some drunkard accidentally parked his car on your driveway instead of his own, you don't suddenly own his car.

However, you are entitled to any costs/damages you incur in rectifying the situation. In this case, if OP had to pay to ship it back to JDL, then JDL would have to pay him shipping costs. =D

Most likely situation: JDL will schedule a carrier pickup to send it to the correct purchaser, and do the same for the other person. This saves shipping costs and time.

I'm afraid you are not correct.

Q. Am I obligated to return or pay for merchandise I never ordered?

A. No. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift.
Q. Must I notify the seller if I keep unordered merchandise without paying for it?

A. You have no legal obligation to notify the seller. However, it is a good idea to write a letter to the company stating that you didn’t order the item and, therefore, you have a legal right to keep it for free. This may discourage the seller from sending you bills or dunning notices, or it may help clear up an honest error. Send your letter by certified mail. Keep the return receipt and a copy of the letter for your records. You may need it later.


https://www.consumer.ftc.gov/article...ed-merchandise

Answer below:


The reason why a post like this would be made in this day and age, is because some consumers are aware of US law that allows you to keep mis-shipped items as a free gift.

If anything, OP is just doing the right thing to help all parties out, JDL included.

-alex

Actually, this is more commonly known as trespassing.

-alex

Thank you to all who defended me. :cheers: I got my headers!! and will be installing soon. Ill try to take a before and after video of my setup. Ronnie & Jessie at JDL were awesome and sorted out the issue quickly and me and the other party got our stuff.

You can't pick and choose what applies and what doesn't.

The FTC site also states:

"Q. What should I do if the unordered merchandise I received was the result of an honest shipping error?

A. Write the seller and offer to return the merchandise, provided the seller pays for postage and handling. Give the seller a specific and reasonable amount of time (say 30 days) to pick up the merchandise or arrange to have it returned at no expense to you. Tell the seller that you reserve the right to keep the merchandise or dispose of it after the specified time has passed."

The law used is the Postal Reorganization Act of 1970 (39 USC 3009) which is intended to prevent stuff like shipping a vacuum to a consumer to "try" for a week and then billing them for it.

Additionally, as shown in https://www.ftc.gov/enforcement/statutes?title&&page=2, "Section 3009(a) of this Act authorizes the Commission to prosecute as an unfair or deceptive practice in violation of the FTC Act any use of the mails to send unordered merchandise."

One small detail is that the Act specifically describes mailing and use of the mails. Mail here is likely to refer to the U.S. Postal Service.

Taking this statute into consideration: 39 USC Sec. 601, which describes "mail" as carried by the USPS, and not private carriers.

Lastly, if this were to be fought in court, legislative intent would apply, and they would look at the reason for enacting the Act, and only apply it as it was intended to be applied (with some caveats of course).

Interpret it how you will, I don't really care, just making a point that the law is complex and it could be argued either way. Without doing more research, it's hard to give a concrete answer. If you want to benefit from other people's honest mistake by using a narrow reading of the law, go ahead.


You're missing the point. What I'm trying to point out is that you shouldn't benefit from another's honest mistake. We all make mistakes and the person making the mistake should compensate the other person for it. However, nobody should be getting a windfall from it.