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-   -   Shady Dealerships! (https://www.ft86club.com/forums/showthread.php?t=7233)

chachacha 05-30-2012 03:49 PM

Shady Dealerships!
 
So I pre-ordered my FR-S MT from North Bakersfield Toyota/Scion. I was told I was number one and they will contact me as soon as they come. So today i decided to call them to ask if any has arrived there. Internet Manager told me the have already sold the MT FR-S and they have 3 FR-S in stock that were automatic. No one from there ever tried to contact me with any info..Now they are going to see if they can trade from another dealer to see if i can get a MT FR-S. How lame is that. THX Brendan from North Bakersfield Toyota/Scion! Great Customer Service!! :thumbdown:

Kimsey47 05-30-2012 04:08 PM

Quote:

Originally Posted by chachacha (Post 231569)
So I pre-ordered my FR-S MT from North Bakersfield Toyota/Scion. I was told I was number one and they will contact me as soon as they come. So today i decided to call them to ask if any has arrived there. Internet Manager told me the have already sold the MT FR-S and they have 3 FR-S in stock that were automatic. No one from there ever tried to contact me with any info..Now they are going to see if they can trade from another dealer to see if i can get a MT FR-S. How lame is that. THX Brendan from North Bakersfield Toyota/Scion! Great Customer Service!! :thumbdown:

:confused0068:Whhhhhhhaaaa!?!? Was that with a deposit?

chachacha 05-30-2012 04:09 PM

Yep....$500 deposit

DyoGTS 05-30-2012 04:10 PM

Wow, that sucks! At least they are looking to trade with another dealership... Best of luck with that!

chachacha 05-30-2012 04:20 PM

Oh....they also told me that only 10% of FR-S came in a MT....the other 90% was automatic?? I don't think the would match their slogan "Bringing the Sports
Back into the Car"

LeavingNormal 05-30-2012 04:25 PM

Damn that's frustrating, makes me paranoid too. I haven't even gotten a call back from my dealer. You'd figure being right next to the port they wouldve had em by now.

denkigrve 05-30-2012 04:27 PM

Quote:

Originally Posted by chachacha (Post 231634)
Oh....they also told me that only 10% of FR-S came in a MT....the other 90% was automatic?? I don't think the would match their slogan "Bringing the Sports
Back into the Car"

That is false information. Maybe for THEIR allotment. The overall US allotment is a lot closer to 50/50 AT/MT. My dealer is 50/50 so far. 1AT and 1MT. Both still at the port due to this hold business going on.

The other dealerships I've talked to are getting close to 50/50 as well. I think it might skew a bit closer to more AT than MT, but 90/10 is WAY wrong.

moniz 05-30-2012 04:28 PM

Quote:

Originally Posted by chachacha (Post 231610)
Yep....$500 deposit

I'd give them a limited amount of time to find me another, or pull the deposit and go somewhere else, even if you have to wait, just on principle! Customer service that bad doesn't deserve to be rewarded with your money!

denkigrve 05-30-2012 04:29 PM

Quote:

Originally Posted by LeavingNormal (Post 231645)
Damn that's frustrating, makes me paranoid too. I haven't even gotten a call back from my dealer. You'd figure being right next to the port they wouldve had em by now.

http://www.ft86club.com/forums/showthread.php?t=7136

There is a hold at the ports right now. It's either due to an issue with the manual or they are holding the cars for the official June 1st launch date since some dealers were selling early.

ichitaka05 05-30-2012 04:30 PM

Quote:

Originally Posted by chachacha (Post 231634)
Oh....they also told me that only 10% of FR-S came in a MT....the other 90% was automatic?? I don't think the would match their slogan "Bringing the Sports
Back into the Car"


Quote:

Originally Posted by denkigrve (Post 231654)
That is false information. Maybe for THEIR allotment. The overall US allotment is a lot closer to 50/50 AT/MT. My dealer is 50/50 so far. 1AT and 1MT. Both still at the port due to this hold business going on.

The other dealerships I've talked to are getting close to 50/50 as well. I think it might skew a bit closer to more AT than MT, but 90/10 is WAY wrong.

They're more like 60/40 (60 on MT). But Jack Hollis think, that'll tip over in yr or so

denkigrve 05-30-2012 04:31 PM

Quote:

Originally Posted by ichitaka05 (Post 231659)
They're more like 60/40 (60 on MT). But Jack Hollis think, that'll tip over in yr or so

Thanks Ichi!

mr2lor 05-30-2012 05:09 PM

Quote:

Originally Posted by chachacha (Post 231569)
So I pre-ordered my FR-S MT from North Bakersfield Toyota/Scion. I was told I was number one and they will contact me as soon as they come. So today i decided to call them to ask if any has arrived there. Internet Manager told me the have already sold the MT FR-S and they have 3 FR-S in stock that were automatic. No one from there ever tried to contact me with any info..Now they are going to see if they can trade from another dealer to see if i can get a MT FR-S. How lame is that. THX Brendan from North Bakersfield Toyota/Scion! Great Customer Service!! :thumbdown:

Have you checked with Bill Wright Toyota? They should have 3 in by now.

xravexboix 05-30-2012 05:11 PM

Quote:

Originally Posted by chachacha (Post 231634)
Oh....they also told me that only 10% of FR-S came in a MT....the other 90% was automatic?? I don't think the would match their slogan "Bringing the Sports
Back into the Car"

Scion usually orders in 85% Auto, 15% manual, so using his BASIC knowledge, he would normally be correct. However, the FR-S is a unique type of car which will have the following build order (see next part of post):

Quote:

Originally Posted by ichitaka05 (Post 231659)
They're more like 60/40 (60 on MT). But Jack Hollis think, that'll tip over in yr or so

From what we were told, 50/50 first month, 60/40 second month (60 auto) but third month may go back to 50/50 or 40/60 (60 manual).

ichitaka05 05-30-2012 05:15 PM

Quote:

Originally Posted by xravexboix (Post 231729)
From what we were told, 50/50 first month, 60/40 second month (60 auto) but third month may go back to 50/50 or 40/60 (60 manual).

That's what Jack Hollis said, when I talk w him.

pyro530 05-30-2012 05:19 PM

I've been pretty unhappy with my dealership experience so far as I have been in the dealership about 4 times since October of last year asking about the car. Thus far I had not been able to get a single sales person to give me any info or give me a call back and I wanted to pre-order my car.
I did finally get one sales guy who had a clue ... I will reserve my final judgement until the car is actually at the dealer and I see the price.

xravexboix 05-30-2012 05:24 PM

Quote:

Originally Posted by ichitaka05 (Post 231733)
That's what Jack Hollis said, when I talk w him.

I don't think he's too involved with the literal day-to-day. He probably has a gist of what is going on but not the full detail.

Our last confirmation on the numbers I posted was about 3-4 weeks ago with our DM, which literally just works on vehicle inventory. It's possible something may have changed from what we were told 3 weeks back, but it's unlikely. We were told that they will be monitoring the sales trends and tweaking the transmission order balance once things settle.

DieDriving 05-30-2012 05:25 PM

Carson Toyota had 3 FRS last Sunday, 2 were gone by the time I got there on Tuesday and 1 last auto silver is sitting in showroom because the buyer they believed is backing out....I got to sit in tried out things but no test drive possible.....
First saleman came up repeatedly asked me if I want to do trade in even though I told him I prefer to sell my car privately....dude got mad because I emphasized I DO NOT want to do trade in....second dude came up blatanly told me they only sell this car if buyer has trade in....I basically told him to piss off leave me alone with the car lol that was mean but damn i got bothered....finally I got a hold of Nathan (he is one of their saleman and is a member here), very nice straight forward guy....he puts me on the list for a manual....

Subie 05-30-2012 05:32 PM

Quote:

Originally Posted by DieDriving (Post 231757)
Carson Toyota had 3 FRS last Sunday, 2 were gone by the time I got there on Tuesday and 1 last auto silver is sitting in showroom because the buyer they believed is backing out....I got to sit in tried out things but no test drive possible.....
First saleman came up repeatedly asked me if I want to do trade in even though I told him I prefer to sell my car privately....dude got mad because I emphasized I DO NOT want to do trade in....second dude came up blatanly told me they only sell this car if buyer has trade in....I basically told him to piss off leave me alone with the car lol that was mean but damn i got bothered....finally I got a hold of Nathan (he is one of their saleman and is a member here), very nice straight forward guy....he puts me on the list for a manual....

Is your FR-S coming with a $2,995 leather package? (But no additional mark-ups! :rolleyes:)

Zgrinch 05-30-2012 05:35 PM

Quote:

Originally Posted by DieDriving (Post 231757)
Carson Toyota had 3 FRS last Sunday, 2 were gone by the time I got there on Tuesday and 1 last auto silver is sitting in showroom because the buyer they believed is backing out....I got to sit in tried out things but no test drive possible.....
First saleman came up repeatedly asked me if I want to do trade in even though I told him I prefer to sell my car privately....dude got mad because I emphasized I DO NOT want to do trade in....second dude came up blatanly told me they only sell this car if buyer has trade in....I basically told him to piss off leave me alone with the car lol that was mean but damn i got bothered....finally I got a hold of Nathan (he is one of their saleman and is a member here), very nice straight forward guy....he puts me on the list for a manual....

Did this dealer tell you that all thier FRS come with 3rd party leather seats for an extra 3K over MSRP, because that's how Carson rolls... Check out the second post from MrFRsLA ....

http://www.ft86club.com/forums/showthread.php?t=7169

Turbowned 05-30-2012 05:39 PM

As long as Scion dealers are allowed to order the cars, they'll probably be 90% auto because dealers are morons and think that this is just another A-B econobox that the general public wants to use to drive through MacDonalds drive-thru and pick up 72 Big Macs with.

DieDriving 05-30-2012 05:40 PM

Quote:

Originally Posted by Subie (Post 231767)
Is your FR-S coming with a $2,995 leather package? (But no additional mark-ups! :rolleyes:)

Lol, you too huh? They tried to shoved the leather on me too and said they like it so am I....my response is, it doesnt matter what you like, its about what i like...but oh well they seem to have listening problem....at least Nathan was kind enough to listen to what I want, and what I want is just a simple FRS....work with me people!

Subie 05-30-2012 05:42 PM

Quote:

Originally Posted by DieDriving (Post 231784)
Lol, you too huh? They tried to shoved the leather on me too and said they like it so am I....my response is, it doesnt matter what you like, its about what i like...but oh well they seem to have listening problem....at least Nathan was kind enough to listen to what I want, and what I want is just a simple FRS....work with me people!

I'm on the east coast buying a BRZ so I didn't have to put up with that shit. I saw the post from Nathan the other night about all of Carson's FR-Ss coming with Leather because if one has it they all must have it due to Pure Pricing or some bullshit like that. Crap like that just rubs me the wrong way.

Subie 05-30-2012 05:43 PM

Quote:

Originally Posted by Turbowned (Post 231781)
As long as Scion dealers are allowed to order the cars, they'll probably be 90% auto because dealers are morons and think that this is just another A-B econobox that the general public wants to drive through MacDonalds drive-thru and pick up 72 Big Macs with.

Every other Scion ever made has been an A-B econobox though, so that's what the dealers are used to selling and that's what the public at large expects from the brand. We're the exception to the rule.

thill 05-30-2012 05:46 PM

My guess is that they had somebody see your car and was willing to pay a big markup then and there...

Money talks....

I have seen it first hand several times at dealers..

DieDriving 05-30-2012 05:50 PM

Quote:

Originally Posted by Subie (Post 231786)
I'm on the east coast buying a BRZ so I didn't have to put up with that shit. I saw the post from Nathan the other night about all of Carson's FR-Ss coming with Leather because if one has it they all must have it due to Pure Pricing or some bullshit like that. Crap like that just rubs me the wrong way.

It did rubbed me the wrong way....I felt like I was being forced to buy some extra I don't need....I feel sorry for my wife because this was suppose to be a trip to the beach for her and i figured the dealer stop would be a quick one but man they hassled me good....

DieDriving 05-30-2012 05:54 PM

Quote:

Originally Posted by Zgrinch (Post 231774)
Did this dealer tell you that all thier FRS come with 3rd party leather seats for an extra 3K over MSRP, because that's how Carson rolls... Check out the second post from MrFRsLA ....

http://www.ft86club.com/forums/showthread.php?t=7169

Yes sir you are right dead on but I specifically REQUESTED for a factory stock FRS so Nathan assured he will inform me....let see how he would he comes through....

Zgrinch 05-30-2012 05:55 PM

Quote:

Originally Posted by DieDriving (Post 231784)
Lol, you too huh? They tried to shoved the leather on me too and said they like it so am I....my response is, it doesnt matter what you like, its about what i like...but oh well they seem to have listening problem....at least Nathan was kind enough to listen to what I want, and what I want is just a simple FRS....work with me people!

They won't take deposits....so I would have Nathan write up a buyers order for a stock FRS at MSRP with a statement that states no add ons will be added to the car, and signed by the General Manager. Otherwise you are wasting your time.

chachacha 05-30-2012 06:22 PM

Quote:

Originally Posted by mr2lor (Post 231725)
Have you checked with Bill Wright Toyota? They should have 3 in by now.

Bill Wright and North Bakersfield Toyota are owned by the same guy....I just got PWNED!!! Going there tomorrow to pull my deposit...this is BS....also sucks when you live an hour away..

86design 05-30-2012 06:24 PM

sorry to hear that :(

MrFRsLa 05-30-2012 06:45 PM

Hello guys, First off thanks Don for coming in. It was good to meet you and the wife. Sorry, you guys had to be late to the beach day, and that my retail guys attacked you.

I will mention here that even if your at my dealer just to look at my FR-s please make the receptionist aware that you are here to see me(Nathan). If I am available I will jog right down and greet you. Otherwise Retail Salesmen Attack!! (This is for everyone not just you Don.)

I will ask this question, Could any of those guys answer your questions?

ichitaka05 05-30-2012 07:09 PM

Just came back from doing some chores & went to local Toyota SCION dealer... I gotta say, they made it into my blacklist in very unique way. No they didn't raise the price... no, they didn't go crazy on me... it was unique experience no less

Zgrinch 05-30-2012 07:11 PM

Quote:

Originally Posted by ichitaka05 (Post 231953)
Just came back from doing some chores & went to local Toyota SCION dealer... I gotta say, they made it into my blacklist in very unique way. No they didn't raise the price... no, they didn't go crazy on me... it was unique experience no less

Do tell

LeavingNormal 05-30-2012 07:22 PM

Quote:

Originally Posted by ichitaka05 (Post 231953)
Just came back from doing some chores & went to local Toyota SCION dealer... I gotta say, they made it into my blacklist in very unique way. No they didn't raise the price... no, they didn't go crazy on me... it was unique experience no less

Don't be a tease, do tell.

ichitaka05 05-30-2012 07:32 PM

Quote:

Originally Posted by Zgrinch (Post 231954)
Do tell

So while driving back from doing some shopping from Home Depot & other places, I saw recently opened Toyota + SCION dealer. Larry H. Miller Toyota SCION to be detail.

Got into the parking lot. I see about 6~10 sales ppl hiding in the shade (don't blame them, it's hot outside :) ). Got out of the car and walk towards the building, I was kinda worry that all those guys gonna tackle me (lol)... but reality, every single one of em ignored me. I'll admit, I wasn't "well" dressed. c'mon, I just barely came back from Home Depot & other home improvement stores, I'm wearing tshirt & jeans. So I go into SCION side of the door, I see one sale rep talking on his phone, so just waited til he finish talking to ask him about FR-S. He saw me and lil bit and walk outside... well, I guess that's out of question then. lol I looked around iQ & few other display cars for 10mins. No sale rep say hello or nothing. Maybe I was wearing invisible camo or something LMAO

After 10mins, I just went to front desk to ask for some rep for SCION. She just a dude sitting playing w the phone for 10 mins (or maybe more) to help me. I just asked simple questions. 1. Are you guys getting any FR-S? 2. If they're all reserved, how long is waiting time? 3. What options does it come with & how much gonna be?

I gotta say, & not to be rude to that sale rep guy, but man, it was funny watching him. I can tell heat or work is beating him HARD!!! He didn't even have any excitement or any energy or maybe he had a hangover. lol It was one of the hardest 10mins not to laugh.

He did answer all of question (kind of) & yes, they're selling it MSRP no mark-up BS (which is good thing), but all the info was given by website. I was like "thanks, but I could of found out at home"... BUT they don't give a ****. After chat around w that guy, I walked out of the main door (w all those sale reps front) and noticed a lady walking towards me, I said hello passing by while all those morons keep chatting themselves. lol

I was like wow~ I'm glad they didn't bug the crap out of me nor mark-up the price... but IDK how they gonna be selling ANY car in general. I'm not saying every single sale reps need to say hello, but ignoring might not be a good idea. lol I had a better experience w Karl Marlone Toyota SCION. When & IF I do buy FR-S, I'll prob hit up Karl Marlone Toyota SCION.

Zgrinch 05-30-2012 07:39 PM

I'm in sales (not car sales) and I once heard that...

Sales is the easiest, lowest paying job, or the hardest, highest paying job.

Doesn't sound like they were very "hungry" and first impressions in sales is everything.

ichitaka05 05-30-2012 07:45 PM

Quote:

Originally Posted by Zgrinch (Post 232001)
I'm in sales (not car sales) and I once heard that...

Sales is the easiest, lowest paying job, or the hardest, highest paying job.

Doesn't sound like they were very "hungry" and first impressions in sales is everything.

Yeah, few yrs back, my step-father bought truck from them & gotta say, they had a good experience, so thought to check it out myself... but maybe they like "older" ppl, I'm still end 20's lol

xravexboix 05-30-2012 09:43 PM

Quote:

Originally Posted by ichitaka05 (Post 231987)
So while driving back from doing some shopping from Home Depot & other places, I saw recently opened Toyota + SCION dealer. Larry H. Miller Toyota SCION to be detail.

Got into the parking lot. I see about 6~10 sales ppl hiding in the shade (don't blame them, it's hot outside :) ). Got out of the car and walk towards the building, I was kinda worry that all those guys gonna tackle me (lol)... but reality, every single one of em ignored me. I'll admit, I wasn't "well" dressed. c'mon, I just barely came back from Home Depot & other home improvement stores, I'm wearing tshirt & jeans. So I go into SCION side of the door, I see one sale rep talking on his phone, so just waited til he finish talking to ask him about FR-S. He saw me and lil bit and walk outside... well, I guess that's out of question then. lol I looked around iQ & few other display cars for 10mins. No sale rep say hello or nothing. Maybe I was wearing invisible camo or something LMAO

After 10mins, I just went to front desk to ask for some rep for SCION. She just a dude sitting playing w the phone for 10 mins (or maybe more) to help me. I just asked simple questions. 1. Are you guys getting any FR-S? 2. If they're all reserved, how long is waiting time? 3. What options does it come with & how much gonna be?

I gotta say, & not to be rude to that sale rep guy, but man, it was funny watching him. I can tell heat or work is beating him HARD!!! He didn't even have any excitement or any energy or maybe he had a hangover. lol It was one of the hardest 10mins not to laugh.

He did answer all of question (kind of) & yes, they're selling it MSRP no mark-up BS (which is good thing), but all the info was given by website. I was like "thanks, but I could of found out at home"... BUT they don't give a ****. After chat around w that guy, I walked out of the main door (w all those sale reps front) and noticed a lady walking towards me, I said hello passing by while all those morons keep chatting themselves. lol

I was like wow~ I'm glad they didn't bug the crap out of me nor mark-up the price... but IDK how they gonna be selling ANY car in general. I'm not saying every single sale reps need to say hello, but ignoring might not be a good idea. lol I had a better experience w Karl Marlone Toyota SCION. When & IF I do buy FR-S, I'll prob hit up Karl Marlone Toyota SCION.

The phone thing is hilarious. A lot of guys fake talking on their cell phone to avoid getting in trouble when they ignore you LOL

ichitaka05 05-30-2012 11:49 PM

Quote:

Originally Posted by xravexboix (Post 232234)
The phone thing is hilarious. A lot of guys fake talking on their cell phone to avoid getting in trouble when they ignore you LOL

Really? Never knew that


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