Evasive Downforce Front Lip
 

So I have an Evasive Downforce Front Lip. Does anyone know if there is an alternative option that isnt quite so small? I could use it or I might sell it. Mods you dont have to move this, I already have for sale threads in different forum locations. Just looking for some advice since Evasive wont take it back for anywhere near retail price. They are off their rockers! They wanted a 30% restocking fee! Get real.

If you sell it, follow the classifieds rules (unlike your other thread that I just deleted).

As for Evasive, post feedback about them in the feedback section.

However, the restocking fee is clearly stated on their site: http://www.evasivemotorsports.com/mm...&Store_Code=EM

You decided to order it anyways so why are you complaining?

Why does everyone have their panties in a wad today?

I wasn't aware that they did. Enforcing the rules here will happen, get over it. And explaining that complaints are silly when they are based on lack of research by the buyer will also happen. :shrug:

If you have a problem just notify me via PM and remove the thread. Otherwise its just cluttering everything up.

No problem here, just defending a good company and explaining rules. :thumbup:

If they want to screw their customers with a silly restocking fee, they can go ahead and lose my business.

I read the post, and said to myself "OP has to be from CA". He is! Whatever you do, OP, I'm betting you don't do it for free.

Youre betting I dont do what for free? I'm not a vendor. Was just trying to return something new and unused. I dont see the issue.

Because it's a pain in the a$$, especially if something goes wrong when it gets shipped back. It is clearly stated, so nothing really to be upset about.

In terms of other lip choices:
http://lmgtfy.com/?q=scion+frs+front+lip

I was willing to drive it back to them. No issues what so ever.


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And I've already done that smartass lol


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Try looking on Ft86speedfactory. they have a pretty good compilation of all the different lips with installed pics.

Because its been passed more then 2 Months since you place your order. Which now you want to return it. We told you we will wave the 2 months but we gotta charge restocking fee. If you want to use it as store credit which we can and you don't have to pay for the restocking fee and can exchange it for something equal or greater value. If we at Evasive were going to be taking full refunds on every customers orders we would be out of business. Also you sign with your signature on the invoice which you signed right next to our policies. We been in business more then 12+ years and been serving the FT86club members the best service we can and been doing this way since. If you have any issues at all you can give me a call. 626-336-3400

-Randy

http://www.evasivemotorsports.com/mm...&Store_Code=EM

you need to relax buddy. i sure as hell dont care anymore. do what you want to the other forum members. but stealing 30% of a sale for restocking is just plain rude and ill have none of it. Youd probably go ahead and sell it as new again anyways and make even more money on it. Hell you probably sold me it used in the first place for full price. Oh well. lesson learned

http://cdn.memegenerator.net/instanc...x/23836345.jpg

It's pretty standard policy in the industry to charge restocking fee for big parts. That would make no sense otherwise, as stated by Evasive. Now, Evasive is offering you a deal, wether or not you take it is your prerogative. But don't bitch about it on the forum like they are the antichrist, because they have a very good reputation.

Keep your drama to yourself and act like an adult. You bought the part, you deal with Evasive, but no need to publicly discuss the issue.

I'm pretty sure this is prom guy with a new name. Dude just wait a little and I'm sure someone will buy it from you. Things can take time to sell. Ripping on an awesome vendor that is so close we can drive to it and pick stuff up (how awesome is that), doesn't help anyone. Just makes you look dumb.
A. Keep and sell privately.
B. Eat the 30% and return
C. The best option, return the damn thing for full store credit and buy something else. That's pretty awesome for them to do that.

Anyways, end rant. Have a lovely day.

Evasive Downforce Front Lip
 

I can discuss the issue wherever I damn please. That's my prerogative. You can choose to ignore it just as easily. I don't see what all the hype is about. And industry standard or not. That's an awful way to make customers want to come back. Treat them like shit and expect them to buy more? Ya right.

Anyways I'm over it. I'm done talking about it.

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If it was new and unused why didn't you just refuse shipment?
Also why did you wait 2 months?

Most companies would just tell you it's past the return policy fuck off.

It's obvious they're trying to help you by letting you swap it out with a full refund. Even then they risk losing money in the return.

The hype behind this is because you're one of those people who wants everything your way and it's not possible.
Read terms and conditions if you can handle a restocking fee don't buy anything ever again 99% of companies have some kind of restocking fee in place.

Every vendor, every store and and every business in the world has return policies. That's life it's full of rules it's all our jobs to know them and make smart decisions based on them is all?

People that do not work in a business that ships often do not realize how much time and effort it takes to complete a transaction and in this case, undo a transaction. A vendor is paying someone (probably hourly) to fulfill and ship orders. It involves locating the item on the shelf, making sure it's packaged adequately for shipping, and creating a shipping label/shipping the item. When something is returned, they're paying the employee to take off the shipping labels, do the correct paperwork, adjust inventory in the computer system, and put the item back on the shelf.

Time is money.

OP is an idiot. /End

OP is a ruhtard

What a bunch of nice people this community has.


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OP: You're either trolling pretty hard, or you're willfully making an absolute ass of yourself. You want to return an item for a full refund, 2 months after you ordered it and without paying the restocking fee.

Also, it took me all of 3 seconds to find their return/exchange rules on their website, so you clearly didn't bother looking, which is odd if you're going to be spending $300+ on something.

Now that you've taken to a public forum to likely pressure Evasive into taking the return for nothing, they have made you a generous offer. And your response is telling them to "calm down" and stop screwing their customers. You've done nothing but attack everyone in this thread, you clearly don't care about the money, you just want to complain about a company's very clear and forthright return and exchange policies that you didn't pay attention to until now.

You're the ass in this situation, OP, not Evasive Motorsport. That you haven't been banned yet for being unnecessarily confrontational is amazing to me.

^^^^this guy is right OP like it or not. Best at this point to admit you made a mistake and apologize really. Moving forward ensure to always read and understand a vendors return policy prior to buying something then you'll never be in a situation like this again.

It's just a silly situation to be in. Someone is likely paid a flat rate per day or per hour regardless of how long it takes for them to actually put the item back on the shelf. A percentage fee is just plain stupid. Make it a set amount and there won't be any issues. If I bought something for 5 bucks I'd want a more fair return policy. 30% 90% 3000%. It all means the same thing. That they don't care and that they just want to make money. Well I don't want to lose money. And I waited 2 months for reasons that wouldn't make your responses any different so I won't bother explaining. But in any case. The customer comes first everyone knows that. If they want to include some bullshit return policy that's fine. But I'm not doing to be a part of it. The end. Mods delete. You are all very disrespectful


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It's the vendors responsibility to be up front and have their return policy noted on their sute which they did. It's the customers responsibility to read it, understand it and if not satisfied with a product to return it within the terms given by the vendor. Which in this case you did not.

So there is no explaining your situation again it's pretty obvious man. Why is it so hard for people to admit and identify making a mistake and simply being an adult and say "sorry"? That's the high road and the right thing to do IMO. Everyone makes mistakes to error is human. To ignore or deny and obvious mistake is stupidity on it's own.


No one here has been disrespectful I think most are just shocked that you have not identified this is your mistake in not following a known thing with purchasing a product. Then to come online when 99%+ other folks know the rules in buying from vendors in this regards and lastly after it's been pointed out clearly and even a middle road offered by vendor "which they didn't have to" you still are upset and trying to somehow believe everyone's the enemy and that you somehow are correct in your post to begin with??


I think you'd be surprised if you just simply said "Hey guys I'm sorry, I messed up and also I learned from this mistake, my apologies to the vendor and members"

That's the right thing to do but hey you are your own animal.

Be well...

DBC Performance (now tuning, I guess?) once sent me the wrong lip for my GTI and charged me a restocking fee. They sent the painted votex lip for a rabbit that wouldn't fit my GTI instead of the unpainted GTI lip that I ordered. They initially accused me of trying to run some sort of scam, saying that their shipping process was checked multiple times and it was impossible for me to have received the wrong lip, and that I was trying to sneak a trade for the GTI lip. The crazy part is the value of the painted rabbit lip would have been more than the unpainted GTI lip. Finally, after I explained I was a quality engineer in the automotive industry and I've seen mixed parts shipped from Tier 1 suppliers to OEMs, he finally agreed to take the part back and refund me less a restocking fee. I still feel like they stole $80 from me.

Yup, my story is pretty much irrelevant to this thread; the conditions are completely different. But yeah, there are some crappy vendors out there that will use the fine print to take your money. I ended up getting a painted GTI lip for the same money from a different vendor afterward for the same price as the unpainted. Buyer beware.

Do you understand the margins in this business and the overhead? If you don't want to deal with these things buy local if there's a shop or find one without a restocking fee. I'm not sure you'll find many shops that do online sales that don't charge restocking fees, maybe NOPI, Summit, etc because they can eat costs associated with returns?

The simple fact is that you failed to do your research and find out about the restocking fee. Once you discovered it you turned it into Evasive trying to rip you off on the fee to make money, ignoring that they had to restock the part and then eventually sell it while it's taking up a bumpers width of shelf space that could be used for a ton of other parts they are moving instead.

Evasive did nothing wrong here.

Now this is BS. If the part is defective or the incorrect part it's different and I've never personally experienced a vendor trying to charge a restocking fee when they/the manufacturer screwed up. Sucks that that shop did so. :thumbdown:

Restocking fees also cover lost revenue. Say you bought the last lip they had in stock. The next day, someone else calls for that lip and the vendor loses the sale because the stock is gone. If you return that lip, they miss your sale and the next guys and lose the time paid to the employee.


It happens. Sometimes we don't like the products that we buy sight unseen. In the end, it's up to the customer to be educated on the return policies in the event that something like this were to happen.


In this case, it appears like Evasive is going beyond what "great customer service" would be considered in my opinion. Props to them.

There's nothing to be sorry for. I didn't take them up on their stupid offer anyways. Losing money is losing money. Feels like I'm being screwed by a dealer trying to trade in a car. I'm just going to hang on to it. It's not that I feel like their rules don't apply to me or anything. I just don't think anyone should have to deal with that sorta tomfoolery. If I wanted 30% less than what I paid for it I'd sell the damn thing used in a couple years. Unsubbing thread. Duke it out with yourselves if you wish. I won't be part of it. Good day


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Stupid offer that they didn't need to do? I've tried and read this all again in case I missed something also put myself in your shoes. However common sense takes over and it makes no sense how you do not see your error here in fact I'm not sure it could be any more clear? Rules are rules, policy's are rules to protect anyone. I think if you chose to ever somehow run a business "perhaps" you'd understand what it takes to protect that business longevity. Maybe not....


Unfourtenetly you didn't apologize and IMO that just makes you to look like the biggest ass in the end. Oh well several tried to lead you to the water, you chose not to drink....

Wait the stupid offer? They were willing to give you FULL 100% store credit towards something else... What more do you want? Lol.

Evasive Downforce Front Lip
 

Yes the customers do come fist hence why they made an exception for a return passed the return period. They also offered you a full refund in the form of store credit and offered to accept a return and credit your original form of payment which is outstanding customer service. It's not just about putting it back on the shelf. They will lose all the money spent packing and shipping it to you, if the price of the item has dropped they will lose that as well, any lost sales from not having the item, and any money that will be lost selling an open box item they can not sell it as new.

No disrespect here I'm just stating the obvious.

If anyone is disrespectful here it's you by disrespecting a great company and their great customer service.

I'll give you a hundred bucks for that lip.

And if I don't like it you can charge me a restocking fee.

What this guy said.. Why are you having such a problem? Why is this Evasive's fault or problem? I'm guessing you're teenager?

I think he ordered it on moms credit card. mom found out 2 months later and said "where did this 300 dollars go? you better give me my money back".


soooo, op said "aw man, I gotta return it to get that much money".


explains everything...

LMFAO