86 industries
 

Hello norcal 86 community. Im sorry to bother you all but does anybody in the norcal area know JR Suarez personally or have delt with him in person? Ive notice that he has been banned and many of his customers including myself have not heard back from him in a while. He has stopped answering my emails, texts, calls, and messages to his website. I know hes from vallejo CA because i sent him a package to his address there. I sent him a ps4 and $200 back when the ps4 first came out and he was supposed to send me a trd under brace set a trd strut bar and a few other things in return. He stopped responding over 2 weeks ago now. If you or someone you know can contact him please convince him to respond to those of us that have been trying to contact him. Thank you.


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I've dealt with him before. One shady individual...

Sorry to hear of your trouble. I'm one of the people who've met him in person and done some dealings with him. Mostly by email but I did find him to be pretty difficult to reach at times. I hadn't heard from or spoken to him in months.

It's a little disturbing to see that I went to his commercial website and he has removed all info on how to contact him. No address no email or phone. Here is the email I had for him, and what he previously listed in his sig: jrs86.zn6@gmail.com
Hope that helps and good luck to you.


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He sold me a stivo trunk lip, met in Vallejo too. No problems really. I did ask if I can return it back to him because He didn't let me know the fitment sucked. I was denied, but he was respectful.


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When things go well, it's all good; but when shit hits the fan, he takes no responsibility.

That's not how you want to run your business.

Jr actually lives right down the street from me and I would have to agree with @PMok he is very hard to reach at times but I was just at his house yesterday talking about the ban, he is trying to get back on the forum it just takes a little bit of time but if you would like I will mention this post to him and make sure he gets back to you in regards to all this.

Just because he is banned from here (which could be for any stupid reason) doesn't mean he can't reply to txt, calls or emails. He took his contact info off his own website? Somebody who is trying to run a reputable business would not do that.

He was banned from here for the very reasons the OP had to make this thread. It's a broken record with the guy.

@norcal lives near him

thank God i didn't buy his fake winjet

Long story short...I used my debit card for helix side markers...sent me tracking...item has not been shipped....he then cleans up his contact me on his web site...I find his number, call him, blocked me on his iPhone...emailed, messaged him via his website and send over 50 texts...nothing

Debit card is now canceled and new one ordered

Filing with the state attorneys office right now.

If you see this cat, egg his house...JB style

End rant

I couldn't agree more.

I'm not trying to justify what he has done or he is doing is right what so ever, I just think he's trying to take on to much at once and its overwhelming him. What he needs to do is make right of everything and just own up to his mistakes.

I'm sorry to hear about this man, it's not cool at all.:paddle:

Yeah it's really lame :( I should also note that I do not wish any hurt or threat to him...I'm just kind of disappointed in myself that I didn't read the vender reviews before I placed my order.

I will be buying from fteightysix.com from now on for whatever parts I may need.

I'm also happy that 86_ZN6 or 86industires or whoever has been banned.

Hopefully I'll receive my complaint form soon in the mail.

This is something every business goes through when they grow. The answer is simple, you hire additional help. If you can't support growth, or don't want to hire people to save money, then you are doomed to failure if you ever do grow.

How in the world does ignoring customers who have paid you money ever help?

I'm not attacking/blaming/etc you BTW, just talking about the situation.

All of these so called garage operated vendors/websites shouldn't be allowed to be vendors on the forum in my opinion.

With the forum being a for profit site you the FT86Club are responsible to make sure the vendors have a good rating so the forum members don't have any problems with parts purchased from vendors on this site.

Bye..!!

Email I have for him: jrs.86industries@gmail.com

Last email response I received from him was on 2/11. I sent another email yesterday (3 weeks since order date) and never received a reply. Fortunately, it doesn't appear as though my CC has been charged and the dollar amount was relatively small.

The email responses I have received from him were poorly composed, had grammar errors, and consisted of excuses only. I wouldn't present myself in this manner to an acquaintance, nevermind a customer.

I understand this perception, but here's another side of it.

How does one make the "cut"? Do they have to have XX in sales? or do they have to somehow prove that they have good products? Or X number of employees? or a solid reputation in another market?

I ask because none of that addresses a potential growth due to an exciting new chassis and market. There's a very small vendor that I buy Integra bits from called Kingpin Machining. It's run out of his house and he is an engineer who produces awesome spherical bearing bushing replacements for Honda chassis vehicles. His stuff is made in house and he is very open about what he is doing, what parts are used, specs on the bearings, etc. Why would I want to prevent a company like his from being a vendor? The big mass market guys are pushing parts, the small engineering folks are innovating. Nameless is another shop that comes to mind. Fantastic stuff but they are small and slow due to that. Absolutely outstanding customer service and they will hold a technical conversation with a buyer over the phone for quite a while, I've had hour phone calls with them before, even before buying anythng.

Eliminating small shops run by great guys is just a horrible idea, profit driven site or not.

Instead we need to deal with and eliminate vendors who prove themselves to be incapable of supporting their customers. That's the KPI that we need to use to decide who to cut and who to allow.

FT86Club's owners (I'm not one) have zero input on someone elses business. CUSTOMERS always have more input. We can control what they put on the forum, we can't control or guide their business practices.

Here's his cell:
415.825.7132

Glad I didn't end up buying anything from him.

This was funny from that cached page: Rated #1 Vendor on the Forums. We have everything you need for your FR-S/BRZ/GT86

Who exactly did that rating?

I agree with you on this only >Eliminating small shops run by great guys is just a horrible idea< note the key word there small business which these guys aren't.

Understand you have people here as vendors working out of their home garage not a company shop with this said sooner or later there's going to be problems trust me on that.


Requirement to be a vendor should be in my opinion a working website, a real business location with full contact info you know phone number and email address. Oh and they should have been in business for atleast a year so there's some business feedback on the internet to look at.

I think @TRD-X is saying we should hold "vendors" to a higher standard and requirements to reduce the risk of stuff like this happening. Not that people with real businesses aren't shady either :\

I don't disagree, but they have to PROVE on here that they don't meet that standard.

Another example of a new vendor soon (I'm guessing based on the threads on FRS300's car) could be @jamesm. Should we not allow him to be a vendor because he's decided on a new path in life? A year+ business requirement would mean that he couldn't be a vendor. What if he's a great guy and provides outstanding customer service. Doesn't matter because he hasn't been around for a year? @FT-86 SpeedFactory gets great reviews and I've personally had good experiences with them. Based on the name alone I suspect they are new but maybe that have a shop with a different name, etc. Should we ban them too just because they weren't around for a year prior to being a vendor?

The point of his post was that we should be responsible for screening vendors somehow. Is a city responsible for screening retailers who do business there? Only as far as rules/regulations/zoning/etc are concerned, they can't control the business practices of those retailers and neither can we.

We have to judge vendors based on what they do on these forums. That is why Visconti, 86_zn6/industries and FA20Club are all banned. We aren't fortune tellers who can determine which vendors will suck.

At the end of the day it's buyer beware. Do your research and if you feel someone may be shady, don't buy from them. That's always worked out for me. And if you want the garage shops to go away stop bugging every vendor to beat every price. Real shops can't get by on 1% margins but the guy in his basement drop shipping parts can. Those guys tend to be the same ones that can't grow with demand, but are always willing to make $1 profit just to get a sale. As an example I could have gotten something from a vendor on here for a fair amount less than another vendor here, I did my research and found some smoke, so I paid the extra. Got my stuff quickly as promised, with tracking numbers and a free trinket inside. :shrug:

It sucks that everyone in here has had bad experiences with JR. I bought 2 things from him, and one was shipped out in a timely manner (smoked sides) for a fair price, and I picked up the other from him (Works axleback) in person and everything went super smooth. =/

*Phew*

Glad I didn't buy more stuff from them, would have been convenient since they're local. I got my Works Axle-Back from the 86 Fiesta -- noticed the exit-hole on the driver side looked like someone opened it up by bashing on it with a rock. It's definitely not properly cut-out. I was going to send a picture of it, but I'll probably be on his ignore list.

Sorry to hear fellow 86'er

.ck

Same here, bought fluids from him (motul) in two separate occasions and the sale went very smoothly and saved myself shipping fees by local pick-up. He is hit or miss I guess :iono:

I almost bought his winjet group buy thank god

You may be able to contact works directly and get it replaced or faxed. I have no clue how the response will be, but it's worth a shot.

What do you mean "Fake" winjet?

Hes not an Authorized Winjet dealer and winjet doesnt know why is he selling them for so cheap

Check ebay for jdm headlights and you will see that only black housing show up


I love boost!!!!!!

Good information, thank you

Np


I love boost!!!!!!

Ditto on this, you should talk to Works about it. Unless it was explicitly sold to you as some kind of prototype or whatnot, it should come with some kind of warranty from the manufacturer.

It’s very unfortunate that the OP and so many others have had bad experiences with JR as a vendor, and the frustration is understandable. One hopes that he’s able to take care of his obligations and learn from this experience, and that his customers are made whole through whatever means necessary.


At the same time, I really want to encourage folks to consider what he has contributed to our NorCal community in his participation in organizing past meets that so many of us have enjoyed. I would hate for this animosity to carry over to the point where we could not all drive together and appreciate one another's company in the future. Here’s hoping for a positive resolution on all sides.

EDIT: Whoops, double post...

I've seen his event posts... I wonder if his intentions were to make profit out of those too or if he's genuinely there to help put a great meet as a club member... Makes me wonder.

I care little about the NorCal community, no offense. I care more about receiving the products I pay for.

I'm cynical so I agree with you. Money talks. Bad business practices should never be condoned.

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makes sense since you live in pheonix