ecutek deskey problem!!
 

I have an Toyota gt-86. I bought proecu package , licensing ve flash for it. (visconti tuning) I run it by the help of Deskey. Program automaticlly updated itself and I never able to open it again. It gave "Deskey not found. Insert deskey and restart application" warning. When I tried to install it to a new computer, But again I took the same warning. What can I do?

Thank a lot

[ame]http://youtu.be/IsKsqAyd_pg[/ame]

You need to update the drivers

all drivers updated

Just a suggestion but have you given the laptop a propper restart?

a lot of times restart :) but :mad0260:
p.s : it is working sometimes (for example : 500 restart one times working)

Is that windows vista?
if so you might want to upgrade to 7 or 8... Could be the issue, Vista is GARBAGE. no offence

Try another computer?

Try inserting the USB Key Dongle in another USB port?

Go to Visconti's ticket system, submit a support ticket and explain the problem. He will get back to you and get it resolved.

İ use windows 7
please watch video

Looks like a damaged key. Did you try calling JV? I see your overseas, but John, like a lot of us, never seems to sleep.

If for some reason you can't get in touch with him, feel free to contact me, and I'll be happy to try to help.

Sorry - I didn't realize there was a video, I was browsing on my phone and not paying attention. Definitely agree with Dynotronics1 on this - I think something's wrong with the key, unless you can verify it on another computer. If it works on another computer, then it's probably a driver/OS/USB problem. Reach out to your ECUTek vendor.

call up ecutek if in doubt theyre great about help

thank you for your interest,
I sent a mail to their mail adress on their internet page, but I could not take an answer yet. They may be busy much. I wonder whether Visconti's ticket system is another way to reach them or not. If not, how can I use this system (I am in europe). I will be very pleased If you could help me.

I responded to your email yesterday, I suggested trying a different USB port.

It's strange because all DesKeys are tested before they're shipped

Call me if you want, I'll remote in and see what's going on.



-John

Thank you for your interest,
I tried to solve the problem with 4 different laptops and 12 different USB ports and I could not solve the problem. At the movie, you can see a few trials and results. I have a problem to have an international calls here. is there another way to communicate with you (e.g team viewer or else over internet).
thank you very much.

I dont have a problem calling you.

Email me when you get back from your movie.

I chat AIM, GCHAT or Imessage as well.

John

This fixed my problem when I had it

Sent from my SCH-I535 using Tapatalk 2

I think he meant the video he posted, not that he's at the movies lol