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-   -   Scion USA vs Scion Canada (https://www.ft86club.com/forums/showthread.php?t=30028)

Frost 02-28-2013 06:24 PM

Scion USA vs Scion Canada
 
Hey guys, been lurking on the forums for a while now trying to see what the first year production FRS/BRZ cars look like and whilst reading up on people's experiences with Scion dealerships, it sounds like a good chunk of Scion dealerships are downright shady when it comes to their Service department. I understand that this is NOT a good place to sample data like that but I am just surprised at the complaints.

Here in Canada, Scion is mated with Toyota dealerships so we don't have standalone Scion dealerships like you do in the US. So the same guy that our family has been buying Toyotas from (4 Corollas in 7 years!) will also be the same guy selling us a FRS (if I pull the trigger) - same applies for the dealership mechanics and parts department. The reason for this is that our Lexus dealerships were always mated with Toyota dealerships but when Toyota Canada finally hit the critical mass for Lexus customer base, they split Lexus off on their own and pushed in the Scion dealerships in their spot.

Is the Scion "experience" in the US that much different than in Canada? In Canada, it is essentially buying a Toyota with a funny looking badge. It isn't really that special.

MODS: The reason I posted this here under general Scion thread is because I would like more input from the US based Scion customers than in Canada.

Mr.Jay 02-28-2013 07:42 PM

Quote:

Originally Posted by Frost (Post 763978)
Hey guys, been lurking on the forums for a while now trying to see what the first year production FRS/BRZ cars look like and whilst reading up on people's experiences with Scion dealerships, it sounds like a good chunk of Scion dealerships are downright shady when it comes to their Service department. I understand that this is NOT a good place to sample data like that but I am just surprised at the complaints.

Here in Canada, Scion is mated with Toyota dealerships so we don't have standalone Scion dealerships like you do in the US. So the same guy that our family has been buying Toyotas from (4 Corollas in 7 years!) will also be the same guy selling us a FRS (if I pull the trigger) - same applies for the dealership mechanics and parts department. The reason for this is that our Lexus dealerships were always mated with Toyota dealerships but when Toyota Canada finally hit the critical mass for Lexus customer base, they split Lexus off on their own and pushed in the Scion dealerships in their spot.

Is the Scion "experience" in the US that much different than in Canada? In Canada, it is essentially buying a Toyota with a funny looking badge. It isn't really that special.

MODS: The reason I posted this here under general Scion thread is because I would like more input from the US based Scion customers than in Canada.


for sure

they got 2 years free service as well as events hosted by Scion

we got.... nothing

iketeru 02-28-2013 07:47 PM

I went to the same dealer for our Corolla and FR-S. the Scion setup was just in a corner of the dealership, worked with the same exact sales person for both cars. so it was pretty much the same experience for me!

blackraven1425 02-28-2013 07:48 PM

I don't know about elsewhere in the US, but I've never seen a standalone Scion dealer. They're all bundled with a Toyota dealership.

Ponwh 02-28-2013 07:52 PM

First off, I would like to say that not every dealership is a standalone Scion dealership in the USA. The one I go to closest to me is the same as the ones you go to; where scion is mixed in with toyota. Aside from that, I highly doubt standalone scion dealerships is that much different from mixed ones.

ahquit 02-28-2013 08:12 PM

I believe another difference is that there is no "pure pricing" in Canada Scion dealerships. In other words you can get below MSRP in Canada, but I understand there's no negotiation of MSRP in the US.

calis5nest 02-28-2013 08:32 PM

Havent seen a standalone Scion dealership around here, same people that do the service for the toyota do it for the scion as well at least to the ones I've been to

whaap 02-28-2013 09:13 PM

The dealership I bought my FR-S from was a Toyota-Scion dealership. The dealership that services my car here at home is also a Toyota-Scion dealership. I wasn't aware there were stand alone Scion dealerships but honestly before the FR-S I never cared to look.

Burrcold 02-28-2013 10:13 PM

A stand alone Scion dealership would be a pretty sad sight. 5 models sitting in the showroom...all looking the same. Well I guess that's where Scion shines though, is that they would have multiples of the same models, but with various dealer added options on each.

civicdrivr 02-28-2013 10:17 PM

Ive never seen a stand alone Scion dealer here either. Its always a Toyota/Scion dealer.

Shagaliscious 03-01-2013 07:38 AM

I bought my FR-S from a Toyota/Scion dealership. I've also never seen just a Scion dealership. It's always Toyota/Scion.

Sevs753 03-01-2013 09:46 AM

There are no standalone Scion dealers. They're always a part of a Toyota dealer.

Source: Worked on a project at work for Toyota involving all the dealers.

Edit: Something to consider. The car's that Scion sells aren't very expensive and they're not a high volume brand so they can't afford to be a standalone dealer like other low volume brands can.

wbradley 03-01-2013 09:51 AM

Considering Scion just takes a little corner of the Toyota dealer I bought from, it's hard to imagine them stand alone. It would look too small, losing the advantage of the affiliation with Toyota. Doubtful there are any Scion only showrooms.

It seems to be a franchise that was available for the bigger Toyota dealers in a given region.

Dake 03-01-2013 02:23 PM

Yep, no standalone Scion dealerships that I'm aware of. The service department are all the same guys working on the cars. The only difference on that end is you can't use Toyota service coupons for your Scion.

As for the individual sales people, there are some who haven't earned the "right" to sell from both lots, I have seen that. Likewise the used guys can't sell new cars, but some of the new car guys can sell off the used lot.

Saber_TRD 03-01-2013 04:55 PM

Quote:

Originally Posted by ahquit (Post 764234)
I believe another difference is that there is no "pure pricing" in Canada Scion dealerships. In other words you can get below MSRP in Canada, but I understand there's no negotiation of MSRP in the US.

Not true. When I was... discussing with them on why I didn't want a Scion and wanted the Toyota version (see the thread in my sig, has all the stuff I wanted and handed to Toyota, but that's another story.) That was one of their arguments that Scion was better, their "pure pricing", I fired back with a general comment about not giving a damn about "pure pricing". I was walking in asking to spend MORE money. *mutters at the stupidity of it all* Anywho, not with Toyota anymore and selling off the Celica come spring. Done with them after almost a decade of no Toyota sports cars. (again, another story and I'm ranting.)

TL/DR - Canada has pure pricing with Scion.

SnapOv3st3r 03-01-2013 05:41 PM

Quote:

Originally Posted by Mr.Jay (Post 764172)
for sure

they got 2 years free service as well as events hosted by Scion

we got.... nothing



Huh? There are Scion hosted events All year round.

And +1, no Scion standalones I've ever seen.

Hanakuso 03-01-2013 05:46 PM

Like everyone else said. There is no standalone Scion dealer like how Lexus is in most cases. Closes thing i've seen was Longo, which had all 3 brands in the same area except Lexus in a seperate building. The Scion section was connected to Toyota but looked like it had it's own "dealership"

SnapOv3st3r 03-01-2013 05:48 PM

Quote:

Originally Posted by Saber_TRD (Post 766278)
Anywho, not with Toyota anymore and selling off the Celica come spring. Done with them after almost a decade of no Toyota sports cars. (again, another story and I'm ranting.)


And when the Supra comes out?

GNS 03-01-2013 07:09 PM

Quote:

Originally Posted by Burrcold (Post 764477)
A stand alone Scion dealership would be a pretty sad sight. 5 models sitting in the showroom...all looking the same. Well I guess that's where Scion shines though, is that they would have multiples of the same models, but with various dealer added options on each.

That looks like DV North Toyota/Scion.

ahquit 03-01-2013 08:16 PM

Quote:

Originally Posted by GNS (Post 766562)
That looks like DV North Toyota/Scion.

Yeah, and the only variations in the FR-S models is that some have block heaters and hood deflectors as a couple of the very few dealer options available. :bellyroll:

agray56 03-02-2013 10:05 PM

Quote:

Originally Posted by Saber_TRD (Post 766278)
Not true. When I was... discussing with them on why I didn't want a Scion and wanted the Toyota version (see the thread in my sig, has all the stuff I wanted and handed to Toyota, but that's another story.) That was one of their arguments that Scion was better, their "pure pricing", I fired back with a general comment about not giving a damn about "pure pricing". I was walking in asking to spend MORE money. *mutters at the stupidity of it all* Anywho, not with Toyota anymore and selling off the Celica come spring. Done with them after almost a decade of no Toyota sports cars. (again, another story and I'm ranting.)

TL/DR - Canada has pure pricing with Scion.

Been checking here also, no negotiation on price at all. Then I drove the BRZ and actually like it better. Not sure yet if they will negotiate or not.

logoris 03-03-2013 04:18 PM

Quote:

Originally Posted by Frost (Post 763978)
Hey guys, been lurking on the forums for a while now trying to see what the first year production FRS/BRZ cars look like and whilst reading up on people's experiences with Scion dealerships, it sounds like a good chunk of Scion dealerships are downright shady when it comes to their Service department. I understand that this is NOT a good place to sample data like that but I am just surprised at the complaints.

Here in Canada, Scion is mated with Toyota dealerships so we don't have standalone Scion dealerships like you do in the US. So the same guy that our family has been buying Toyotas from (4 Corollas in 7 years!) will also be the same guy selling us a FRS (if I pull the trigger) - same applies for the dealership mechanics and parts department. The reason for this is that our Lexus dealerships were always mated with Toyota dealerships but when Toyota Canada finally hit the critical mass for Lexus customer base, they split Lexus off on their own and pushed in the Scion dealerships in their spot.

Is the Scion "experience" in the US that much different than in Canada? In Canada, it is essentially buying a Toyota with a funny looking badge. It isn't really that special.

MODS: The reason I posted this here under general Scion thread is because I would like more input from the US based Scion customers than in Canada.

Markville Toyota Scion has to be one of the best dealers in the gta, my family has bought 3 cars and had lots of service done on them, its a very friendly place service is always quick and done right

Saber_TRD 03-04-2013 10:40 PM

Quote:

Originally Posted by SnapOv3st3r (Post 766406)
And when the Supra comes out?

Too late, I'm done and out. Through with the false promises. Supposedly it's a hybrid anyway, makes the decision even easier.

SnapOv3st3r 03-05-2013 08:05 PM

Quote:

Originally Posted by Saber_TRD (Post 772333)
Too late, I'm done and out. Through with the false promises. Supposedly it's a hybrid anyway, makes the decision even easier.


Meh, I don't get that personal with manufactures.


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