Legal guru I need an advise
 

Like the title said i need advise to make a decision.
Do u think its worth going to a small claim court just get what your dealer promise you and sign in the paper works, its about a back up camera it comes with my frs when i bought the car the financed guy who sold us the accessory told and explained to us where getting a camera with a rear view mirror monitor, now they just want to do the monitor on top of the dashboard because they said they didnt charge that Im just thinking because they break their promise and after 2 mos calling them about the monitor I just want them to refund the total value of the accessories that I payed for, its that possible
Hope you could give me an advice should i just get their offer or continue file a claim to small court for a refund for the accessories, for not being dishonest
Thanks

That was hard to read.

My question is, possible file a refund in a small claim court for all the accessories that i paid and its not yet installed in the car because of being dishonest dealer

Unless it was in writing I don't think you should push for it. Just take what you can get. Sales people and managers often at times don't know what is able to be done at their dealership. They will BS you until you buy, then if the issue comes up they will try to compensate you in another way.

Did you get a "WE OWE YOU" or anything with the delivery of your vehicle?

You can try based upon a verbal contract. The statute of limitations is just shorter than a written one. You need to send them a demand letter though before suing. Probably would get what you wanted after the purchase though as most cases get a court date 2 months out or so and then they have 30 days to comply

I'm not sure what happened. If you have something in writing I would say yes. If not, take what you can get.

You've come to the right place.
I know that whenever I need legal advice, I log into the first automotive forum I can find.

Thanks for the reply

Before that happened upon scheduling the installation they said it doesnt come with a back up camera which in the paper works it said back up sensor/camera and also the finances guy explain where the monitor will show in the rear view mirror which it didnt say in the paper works

i hAs is ContrAct is QueSTun abut is ReArview MirroW?

So should i continue to file a claim for the accessory not only the back camera issue but for the whole value of the accessories that they charge me for lying to me and giving me a headache for 2 mos calling them on whats gonna happened or just take what they offer a monitor on top of the dash

Wait, so you ordered an FR-S with a dealer added reverse camera which was supposed to have been installed before pickup?

And you have already taken delivery of the car, and they did not install the part?

And now you want the price of ALL accessories refunded, including the ones you may have received?





Is the rear view camera written on your sales contract or do you have any paperwork proving that you paid for a rear view camera and other accessories?

Did you buy any other dealer accessories that either were or were not installed?

Most lawyers allow your first visit (consultation) free. Take what paperwork you have, go to a near by lawyer and ask him.

1.Yes, but none of them was installed they told me that i need to bring back the car to schedule the installation

2.Yes

3.Yes

4. Yes, the way it was written is like this: "back up sensor/camera"
The rear view mirror monitor only explain to us by the financed manger because i asked him where they gonna put the monitor

5. Yes

I hope that helps

Kinda sad that you guys can't see he english isn't his native language, grow up.

Yeah take what you have to a lawyer and see what he says.

Never trust those bastards .......

Have you scheduled a time to take the car in to get this stuff installed? I bought a KARR alarm with my FRS, and they scheduled a time for me to drop the car off (also got window tint) and they did the alarm install for free, since it was already billed in the finance of the vehicle, and all I paid for was the tint.

This looks like you bought dealer accessories (ie stuff not installed at the factory) and are now complaining that they aren't there, while the dealership is telling you that you have to bring the car in to have them installed. If they bill you AGAIN for the install, then I'd complain, otherwise, take the car in and get your stuff installed.

No man, I used to work as a Salesman and then a Finance Manager at a dealership. Just take what you can get. Without a 'We Owe You' and/or proof that what the finance manager said about the camera in the rearview, then they only have to honor the part about having a backup sensor/camera. If it's just a sensor then it's just a proximity sensor that beeps when you get close to something or if a child runs pass the rear of the vehicle while in reverse. Sorry bro, you're SOL. I wouldn't recommend a consultation with a lawyer. They won't make much money off your case so they would probably care less.

Do you mind me asking how much they would owe you if you did get your money back?

If I read this right, he's saying that the back-up camera & monitor was on the "we owe you" sheet but it didn't specifically say that the monitor would be in the rear view mirror.

He asked the finance guy about it who said "the monitor will be in the rear-view mirror".

Now he finds out that the monitor they will be installing will mount to the dash and he doesn't want that type.

thank you sir im aware that haters will hate:D
well at 1st they don't want to include the camera it took me a months finally Ive got it but still not the one they promise
thats right thanks

Think about that for a moment. Not being able to understand something so advice can be given is not hateing. It's simply not understanding and being able to help.

There's a difference between hating and actually having trouble understanding your situation because of a language barrier.

Disclaimer: Not a lawyer.

You have a claim for the value of the backup camera that you already paid for. It's actually kind of scummy to try to get the value of goods you DID receive refunded, unless you intend to return said goods. I can't imagine a court not finding individually priced line items on a sale contract severable.

True, but he could be a **** and sue for his time and hassle involved in taking them court rather than a specific item's value. Typically goes something like I spent "78 hours handling this issue...at $50 an hour... they owe me $3900!"

Somebody code up a ,like' button plug-in we can use for posts like this!!! :thumbup:

I wouldn't be surprised if, after losing, which he would, his attorneys got served with a malicious prosecution claim for outrageous figures like that.

Is a dash mounted monitor even legal? (on top of dash could interfere with your view of the road)

I would go to the dealer and say that if they can't give you what you were told (rearview mirror monitor), then to refund you the cost of that one accessory. It you haven't gotten other accessories on yet and don't want those, ask to be refunded for those too. It's not the same as the car - you haven't taken possession of the accessories yet. They're not installed yet. You can "return" them like you would return a normal item.

well sorry for the miss information,
all the accessories that i purchased is not yet installed, also im not trying to make money out of it, i just trying to get what i supposed to have

that what i heard, right now im not sure if that law was already pass in cali

I'm really sorry, but I am 18 and this grammar saddens me..

I was under the impression that you had the other accessories already. For example, if you ordered tint, got the tint installed, and now you were trying to get your money back for the tint. That would be reprehensible.

Agree, but every language has punctuation marks, which helps a lot to read a sentence.
Leaves the impression with me that the OP is just to lazy to take a minute to do a proper text, so why should anyone else then take the time to read it?

English isn't my native language too, btw

FYI, can't have lawyers in small claims unless on an appeal.

As far as the Mirror Monitor goes...

Wither or not you have the rear view mirror monitor written on the contract or not, the payment for the part is written in the contract. The dealer made a verbal contract with you to have that specific part installed. Not all contracts have to be written, although it would greatly help in your benefit in proof. The cost of the part should be in the bill of sale if they tied it into your total cost.

If they tell you that they can't get a rear view mirror monitor since they don't make one for the FR-S I would question that. They might not specifically make one for the FR-S, but many Toyota non-specific parts are interchangeable and could be easily taken from another Toyota application / or an aftermarket unit to make this possible. Just look at the products made by "HomeLink", for example. Obviously they knew they could get this part for you if they said they could before you bought the car. (<--- Just my 2 cents if they are giving you crap about trying to get this installed)

If you want your money back go for the parts not received in a timely manner, I would ask for the money back too. I would also have them change your vehicle bill of sale / contract / amount financed through the bank or financial institution though too so you aren't making payments on the financed amount they charged you to buy and install these parts. In other words don't take cash back, but have it applied to your loan. If you don't have a loan then take the cash back.

Don't let them BS you around. There are a lot of things you can do. There's always the Better Business Bureau. I'm sure you could always ask what dept in city hall you could turn to for consumer protection, if you decide not to go a lawyer route.

Good luck to say the least!