Subaru looking into issues with the Nav
 

Dropped my car off at the dealer to do some detailing work and there happened to be a Subaru regional manager there. I talked to them about my Nav not picking up satellites and they told me Subaru is looking into it and they can't really do anything about my nav until they sort it out.

My nav takes about 10 minutes to find satellites. Yesterday I was driving in the middle of a lake!

Hopefully there will be a TSB soon to fix our nav unit.

Will your warranty cover you driving into a lake if that's where the nav takes you? :)

epic response. i like members with a sense of humor!

Why were you getting the car detailed at the dealer? That's the last place I'd get a car detailed at.

Sent from my ADR6300 using Tapatalk 2

Actually, the cars handling was excellent in the lake. Very sharp responses and got up on a plane quickly. Ride was very smooth as well. Could use more hp though. :lol:

I use my NAV every day multiple times due to work. I have not had a single issue.

In fact I like the unit so much I'm adding a JL Audio Cleansweep to clean up the audio signal from the headunit and getting a Alpine Sub 300rms watt, and 5 channel Pioneer amp 300rms watt to my BRZ while keeping the head unit.

Kinda OT, but I was having a paint and interior protection package installed (Called Cila Jet) supposedly they use the same treatment on jet airliners.

It's being done by an outside vendor, not the dealer.

It didn't cost much more than a detail and they supposedly warranty the paint/finish for 10 years. They also say it does not need to be waxed-ever.

I was kinda curious so I said 'what the heck'. Maybe it really is that good?

At worse, it will pay for itself by not needing a detail in the next year.

I heard there was a law suit about them i hve no idea what it was about but i researched that product too as my dealer uses that stuff and my detail department said they would do my car cheap. I am hesitant though

Hmm its possible that a select few are having the issue

I'm sure some units are doing better than others. I found it annoying that I pulled the car out of my garage and it didn't know where I was! Usually a GPS will remember the last known location and expect you to be there when you start again. I never have this issue with the nav in my G or even cheap portable GPS units.

It's obviously enough of a Problem that Subaru is looking into it. I hope they don't have to put another antenna on top of the car!

Apparently the lawsuit was filed by the company against an individual (disgruntled ex-employee or something like that), not because of the product.

I did a little research and I guess with the sealant the car is easier to clean and doesn't need waxing. I figure the paint protection guarantee alone is probably worth it.

Oh nice dude thanks for the info. I might do it after all

You would be one of the LUCKY ones...........................Mine worked great for the first three weeks, then boom it won't find and ADD. for me, but it will find favorites all the time and then it will find ADD. for but only after it finds the first favorites..............so I know how to make it work, but it doesn't work right!!!!!

Haven't noticed issues myself other than my home street not existing on the map. Have not used it for route guidance though.

Clearly the BRZ can go underwater as well. :)

Ah, I hope there is a fix comin. I was scheduled to take my car in so they could take a look at it but difficult since its my DD. My issue that's popped up in the last month for my navi is that its fine on startup, but after driving out about half a mile or so, it loses signal and then it takes anywhere between 10-20 minutes for it to pick it back up. Hopefully it's a simple fix via SD card with new software.

Glad to hear they're working on it. I already have a thread started about the stuck pixels on my Nav. Maybe I'll end up with a third unit after they replace this one, or at the very least a firmware update to fix the satellite issue.

Mine was brought in for this today, concern was duplicated. Diagnosed and found the NAV antennae is receiving electrical interference from somewhere. The tech contacted SOA's tech line and was told the SOA is aware of the issue and is designing a repair kit to resolve it that will relocate the NAV antenna to a new location. Once the kit is available a TSB will be published to alert dealers.

No word on how soon that might be...

I just got my car back today and was told the exact same thing. I guess the GPS antenna is too close to the unit and needs to be relocated. They told me they would contact me when they have a fix. Until then, I guess it's more driving in the lake for me! ;)

I should also note I've only had my BRZ for 9 days now and 880 miles.

Glad it's just the antenna and not the unit itself.

UPDATE:

They replaced and moved my GPS antenna and installed new software today. The GPS seems to be working now. No more driving in a lake. :(

Apparently someone from Subaru came to install this at my dealership so hopefully it will be available to everyone soon (if not now)

I don't want to jinx myself, but my GPS always works and locks onto sats instantly every time.

apparently not everyone has issues, but there are quite a few of us that do. :(

I have this update (new, relocated antenna and new SD card) as installed by a Subaru engineer.

Only, I can't tell you how it works, because I dropped my BRZ at the dealer 8/14 for the P0019 CEL and haven't seen it since. If I'm lucky, I may have it back 9/24 or so...if anybody is still interested, I can try to provide some feedback then.

Mine spends more time looking for satellites than it does navigating. I hope the TSB is released soon.

That is exactly what my GPS was doing. Call your dealer and see if they have this fix yet. I don't think the fix is perfect but it is a big improvement.

Even when the unit works its still the worst nav system I've ever used.

Agreed!

My understanding is that the Nav uses the Vehicle Speed Sensor (VSS) to match up with the GPS satellite.. The two then work in concert to track location and speed.

The problem is that the NAV unit doesn't receive the VSS signal properly.. or doesn't decode it properly.. So the GPS beacon is giving an approximate change in location, but then the VSS signal is saying somethign completely different.. so the system freaks out and says GPS signal lost until it can figure out how to sync up.

Mine drops signal by the end of my street every single time.. it can take anywhere from 2 to 20 minutes to pick up signal again.. it's basically worthless right now.

The issue isn't the initial acquisition of satellites, it's maintaining them. If I'm parked, I'll typically get an accurate location within 30-60 seconds, however once I acquire a signal and set my route, once I start driving it either says GPS signal lost, or it thinks I am 5-10 miles away on some random road.

The temporary fix is here and it works: but one post said it is only for those who's Nav almost never gets a position lock. Since the fix my Nav gets lock quickly: so far taking no more than 3 minutes to lock on wooded roads. Sometimes when it hasn't been driven recently it now only partially locks for the first minute- with the position jumping around- but then fully locks within 3 minutes. Once fully locked the position stays correct for the rest of the trip. Here is my post about getting the fix:
http://www.ft86club.com/forums/showt...807#post399807

The permanent fix (TSB) for anyone with GPS reception issues is scheduled to be ready sometime this month.

I actually like the Nav system when it works. Better than my Jeep, not as good as a standalone unit though.

Has anyone else had any software issues with the navigation? i.e. unresponsive buttons, if you slide out the audio control mini-panel it'll just freeze and get stuck there and if you press other buttons those panels will slide behind it, etc?

For the one trip I used the Nav I did not have those problems.

After that one trip I bought a new standalone garmin and haven't activated the map since on the shitty Subaru unit.

To be fair, I've never used the nav for turn by turn. It seems like more of a PITA than just telling SIRI I want to go to XYZ and turn by turn starts working (beta of IOS6). I stream the turn-by-turn from the phone via bluetooth and just use the Subaru's on-screen map as a reference while listening to the phone.

Works excellent this way!

Great news as I have the same issue. Seems to happen at least 50% of the time right as I hit my favorite curve leaving my neighborhood. "GPS Signal Lost".

Well I've been driving around for a week with the Nav update and it seems to be working pretty well. It finds satellites right away and puts me in the correct location when I start the car even if it has been sitting for a few days. I only found it confused once but it corrected itself quickly.

I had it guide me home through tunnels and it worked fine, so so far so good!

Any magic words or repair references to share, guys? My dealer still keeps telling me that the update isn't live yet. "GPS signal lost" is getting really annoying...

Yeah this is what I was going to do... until I found out they won't be supporting turn by turn for iPhone 4, so I would have to update to the iPhone 5. Fuck Apple. I'd rather not spend $200 to get a phone that looks like a 1980's TV remote control.