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-   -   Toyota GR86 Engine Failure Warranty Claim Denied Over Pics of Owner Drifting (https://www.ft86club.com/forums/showthread.php?t=150737)

wangson 08-03-2022 03:25 AM

Toyota GR86 Engine Failure Warranty Claim Denied Over Pics of Owner Drifting
 
https://www.motortrend.com/news/toyo...drifting-pics/

A Toyota specialist declined the owner's claim after looking up photos of the car being driven in a sideways manner.

UPDATE/EDIT:
https://www.thedrive.com/news/toyota...as-not-talking

Toyota ‘Looking Into’ 2022 GR86 Engine Issues After Owner Denied Warranty Fix Over Track Use

After Toyota denied a warranty claim for one owner to replace his engine, dozens of GR86 owners say they have the same issue.

Tcoat 08-03-2022 07:33 AM

4

Dadhawk 08-03-2022 07:44 AM

The article says "Toyota" but the meat of the article says "dealership". Did Toyota itself deny the warranty?

ROFL it's Waffle 08-03-2022 08:25 AM

Quote:

Originally Posted by Dadhawk (Post 3539014)
The article says "Toyota" but the meat of the article says "dealership". Did Toyota itself deny the warranty?

It is a pretty click-baity title for how much information is missing. What I'm getting from this article is the extra sealant creating a blockage resulting in oil starvation.

What I'm also (not) reading is how much this guy beat on his car prior to the engine detonating :burnrubber:

dragoontwo 08-03-2022 08:35 AM

Quote:

Originally Posted by ROFL it's Waffle (Post 3539018)
It is a pretty click-baity title for how much information is missing. What I'm getting from this article is the extra sealant creating a blockage resulting in oil starvation.

What I'm also (not) reading is how much this guy beat on his car prior to the engine detonating :burnrubber:

You could just ask @Aon. It's his car.

Tcoat 08-03-2022 08:55 AM

Quote:

Originally Posted by Dadhawk (Post 3539014)
The article says "Toyota" but the meat of the article says "dealership". Did Toyota itself deny the warranty?

Yes.
"FTS and Toyota Corporate had already determined was not warrantable"

ROFL it's Waffle 08-03-2022 08:56 AM

Quote:

Originally Posted by dragoontwo (Post 3539023)
So having a low post count precludes you from asking a member about how they have treated their car? Guess you don't really want to know.

I'll resume the thought process of "the customer is always right."

I assume there's a database of VINs with these known-issues, further more to help gauge when we are out of the "early adopter" phase.

ROFL it's Waffle 08-03-2022 08:59 AM

Quote:

Originally Posted by Tcoat (Post 3539024)
Yes.
"FTS and Toyota Corporate had already determined was not warrantable"

So in joint-venture warranties like Subaru-Toyota, is it possible for Toyota Corporate to deny the warranty of the engine, but Subaru Corporate to approve the claim?

Tcoat 08-03-2022 09:02 AM

Quote:

Originally Posted by ROFL it's Waffle (Post 3539018)
It is a pretty click-baity title for how much information is missing. What I'm getting from this article is the extra sealant creating a blockage resulting in oil starvation.

What I'm also (not) reading is how much this guy beat on his car prior to the engine detonating :burnrubber:

The issue with much of the article is that they have relied on social media and this very forum for most of their info.
The sealant is most certainly some part of the issue but all of the discussions here are speculation or maybe theory at best. There is just to little data to make any sort of firm diagnosis.

No we do not have the full story since we have only heard the complainants version of events but at the same time the car is marketed and promoted as a track ready vehicle so should be able to take at least some beating. I do not see how any version of the story should place blame on the owner.

As usual the story will get embellished, altered and sensationalized as each of the different sites play the Telephone Game with it. Soon what is fact vs opinion will be totally lost.

Tcoat 08-03-2022 09:07 AM

Quote:

Originally Posted by ROFL it's Waffle (Post 3539029)
So in joint-venture warranties like Subaru-Toyota, is it possible for Toyota Corporate to deny the warranty of the engine, but Subaru Corporate to approve the claim?

No. Warranties are held by each for their model. Even though technically a Subaru issue Toyota sold the car and should be responsible for the warranty work. They of course could then go after Subaru as the "supplier" for reimbursement.
Same as any other defective parts on the car really. If the tires were no good Toyota would replace for the customer and then go after Michelin. If the alternator failed they would replace and go after whoever made it. The engine is no different than any other part made by a different company.

Edit: in rereading I may have misunderstood the question. Yes Subaru could approve and Toyota deny as different companies. The rest of what I said applies if you tried to go to Subaru to fix your Toyota!

rice_classic 08-03-2022 09:12 AM

Surprising the attention this is getting now. The RTV in the oil pan has been a thing since 2012. But hey, 10 years late is better than never I suppose.



When I built a new engine for the race car I was appalled at the use of RTV during original manufacturer assembly. Sure, I'm spoiled by having a history with Honda engines and their wonderful use of molded rubber gaskets, but even with RTV being your solution for sealing - the use of it should embarrass anyone involved with Subaru's quality control and production line. But.. here we are.

ROFL it's Waffle 08-03-2022 09:12 AM

Quote:

Originally Posted by Tcoat (Post 3539030)
but at the same time the car is marketed and promoted as a track ready vehicle so should be able to take at least some beating.

I do recall reading in the S2K forums about oil starvation, from loading up on a turn, then banking hard the other way, so the oil sloshes upwards, away from the oil pickup or even oil getting up into places it wouldn't normally go.

I wonder how much starvation is needed to blow a modern motor..... but if it's under excess heat.... need more variables and known vectors... math....

Dadhawk 08-03-2022 09:13 AM

Quote:

Originally Posted by Tcoat (Post 3539024)
Yes.
"FTS and Toyota Corporate had already determined was not warrantable"

Thanks. I wasn't reading "field tech" as a Toyota Corporate tech. My bad.

Tcoat 08-03-2022 09:34 AM

Quote:

Originally Posted by ROFL it's Waffle (Post 3539035)
I do recall reading in the S2K forums about oil starvation, from loading up on a turn, then banking hard the other way, so the oil sloshes upwards, away from the oil pickup or even oil getting up into places it wouldn't normally go.

I wonder how much starvation is needed to blow a modern motor..... but if it's under excess heat.... need more variables and known vectors... math....

Yes there are many ways that a car can get starved for oil. It does not help one little bit when it isn't getting the proper flow right from the start though.
So far the ones that have been reported are tracked but have little doubt this issue will start to pop up on street cars as soon as they get a few more miles on them.
Same thing happened back with the 2013 cars but it just took a little longer for the pattern to appear.

toyotoys 08-03-2022 12:23 PM

Yikes! Should I be having second thoughts about this car? Seems might be wise to get a BRZ at least.

What the **** Toyota?

MJones_RB 08-03-2022 03:53 PM

Moving the 2022 Toyota GR86 from "RISKY" to "DON'T BUY"

racingfool 08-03-2022 05:02 PM

Quote:

Originally Posted by toyotoys (Post 3539105)
Yikes! Should I be having second thoughts about this car? Seems might be wise to get a BRZ at least.

What the **** Toyota?

You think Subaru is sabotaging Toyota engines?

NoHaveMSG 08-03-2022 05:08 PM

Quote:

Originally Posted by racingfool (Post 3539209)
You think Subaru is sabotaging Toyota engines?


That would be ridiculous.

Tcoat 08-03-2022 05:15 PM

Quote:

Originally Posted by NoHaveMSG (Post 3539211)
That would be ridiculous.

LOL Real things said in the past that people actually believed (may be paraphrased since I am not going looking for them)!

Subaru makes the BRZ out of the good cars and the FRS out of the ones they find issues with.

Engines that do poorly on the test dyno go to the Toyota cars.

Toyota doesn't know how to build these cars so the ones built in the Toyota plant are not as good.

They build the BRZs first then batch build the FRS cut turn up the line speed and reduce the quality checks.

The Subaru workers purposely damage the Toyotas

NoHaveMSG 08-03-2022 05:37 PM

Quote:

Originally Posted by Tcoat (Post 3539214)
LOL Real things said in the past that people actually believed (may be paraphrased since I am not going looking for them)!

Subaru makes the BRZ out of the good cars and the FRS out of the ones they find issues with.

Engines that do poorly on the test dyno go to the Toyota cars.

Toyota doesn't know how to build these cars so the ones built in the Toyota plant are not as good.

They build the BRZs first then batch build the FRS cut turn up the line speed and reduce the quality checks.

The Subaru workers purposely damage the Toyotas


It has to all be true. I heard it all from bestmotoring !!!

Sasquachulator 08-04-2022 01:36 AM

Quote:

Originally Posted by Tcoat (Post 3539214)
LOL Real things said in the past that people actually believed (may be paraphrased since I am not going looking for them)!

Subaru makes the BRZ out of the good cars and the FRS out of the ones they find issues with.

Engines that do poorly on the test dyno go to the Toyota cars.

Toyota doesn't know how to build these cars so the ones built in the Toyota plant are not as good.

They build the BRZs first then batch build the FRS cut turn up the line speed and reduce the quality checks.

The Subaru workers purposely damage the Toyotas

Subaru must be low key pissed off at Toyota for introducing the GR Corolla when Subaru canned the STI....
Those darn conquest sales!
But that would explain the second gen issues......

To explain the first gen, Subaru must have been pissed off at toyota for "making" them build a RWD car when their entire lineup consists of AWD, thus messing with the marketing department......that or the fact that Toyota wanted them to use the D4S system...which Subaru didnt want....

yeah that must be it...secret behind the scenes animosity between Subaru and Toyota because reasons.....

<proceeds to put on tinfoil hat>

TommyW 08-04-2022 10:22 AM

https://www.instagram.com/p/Cg1sl-5u...d=YmMyMTA2M2Y=

shiumai 08-04-2022 11:50 AM

Looks like there's an update: https://www.thedrive.com/news/toyota...drifting-photo

Lantanafrs2 08-08-2022 09:28 PM

The narcissists on social media who can't resist showing everyone their exploits don't make things any easier. If you want to beat on your car that's fine but I don't see the point of advertising it.

MyHybridBurnsGasAndTires 08-09-2022 06:57 PM

the problem isnt social media posts, its scummy companies trawling through your digital life to find an excuse to deny your valid warranty claim.

2020BRZtS 08-09-2022 08:03 PM

Quote:

Originally Posted by MyHybridBurnsGasAndTires (Post 3540489)
the problem isnt social media posts, its scummy companies trawling through your digital life to find an excuse to deny your valid warranty claim.

As a father, is it scummy to trawl through my teenage daughter's boyfriend's social media life to make sure he hasn't voided her warranty?

Tcoat 08-09-2022 08:09 PM

Quote:

Originally Posted by MyHybridBurnsGasAndTires (Post 3540489)
the problem isnt social media posts, its scummy companies trawling through your digital life to find an excuse to deny your valid warranty claim.

As well as the guys that mod the shit out of their cars, drive the shit out of it and then when something breaks put it all back to sock, take it in and say " I don't know what happened I was taking my grandma to church and it just stopped running Ignore the overrevs, high temperatures and 20 hours of video of me bouncing off curbs while doing doughnuts".

There are scummy owners as well as scummy business practices. In fact many of what people think of as scummy practices were brought into place to deal with the scummy owners.

Tcoat 08-09-2022 08:09 PM

Quote:

Originally Posted by 2020BRZtS (Post 3540500)
As a father, is it scummy to trawl through my teenage daughter's boyfriend's social media life to make sure he hasn't voided her warranty?

WAIT! They have a warranty?

soundman98 08-09-2022 09:21 PM

"break it you buy it"

chipmunk 08-09-2022 09:26 PM

Quote:

Originally Posted by Tcoat (Post 3540503)
WAIT! They have a warranty?

It's called prenuptial agreement. Protects the job, house, retirement and peace of mind


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