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-   -   ECUTek Flash Points (https://www.ft86club.com/forums/showthread.php?t=141871)

zberz 08-11-2020 10:10 PM

ECUTek Flash Points
 
I'm currently getting an error with ECUTek saying I don't have enough "flash points" to flash the base map from my tuner onto my car. I'm supposed to have a dyno appointment tomorrow.

I bought the ECUTek cable and license from ft86speedfactory in the "Tune Yourself" kit. Is there something else I need to buy? I honestly don't understand the ECUTek pricing system and ECUTek doesn't make it easy to purchase flash points.

Any advice?

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GreggVA 08-11-2020 10:59 PM

Takes 225 flash points for an FRS/BRZ

https://ecutek.zendesk.com/hc/en-gb/...d-Flash-Points

zberz 08-11-2020 11:02 PM

Quote:

Originally Posted by GreggVA (Post 3357054)
Takes 225 flash points for an FRS/BR

https://ecutek.zendesk.com/hc/en-gb/...d-Flash-Points

I understand, but I can't buy flash points without an account with ECUTek (which you apparently you have to "contact Sales" for) and I was under the impression that the license would let me flash the car.

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zberz 08-11-2020 11:06 PM

I guess I'm wondering why I paid ~$300 for a license that doesn't let me do anything. Again, I'm not 100% clear on how this works, but I thought the cable and license would let me tune the car. Either I didn't get a license (even though I paid for it), or I'm misunderstanding what I need to flash the ECU.

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DarkPira7e 08-11-2020 11:30 PM

Did you already have the cable and dongle, or did you buy them in the same transaction? You need to send them (Ft86speedfactory) your dongle ID and ask why there are no points.

How long have you had the data, and most importantly, where did the tuner get that basemap from?

zberz 08-11-2020 11:34 PM

Quote:

Originally Posted by DarkPira7e (Post 3357062)
Did you already have the cable and dongle, or did you buy them in the same transaction? You need to send them (Ft86speedfactory) your dongle ID and ask why there are no points.

How long have you had the data, and most importantly, where did the tuner get that basemap from?

Already emailed ft86speedfactory . I have the cable and dongle (I bought them and the license in the same transaction), my understanding was that they just needed to register it online somehow for the license, but I can't currently flash my car.

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Drifter X 08-12-2020 02:41 AM

Have you tried updating the software? Same thing happened to me and I made it update and it saw I had the credits and allowed me to flash my base tune.


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Fred E 08-12-2020 09:09 AM

Have you used the "Apply License Update" feature in one of the menus? (sorry I can't remember which one) Clicking this will pull down flash points from the server that FT86SF should have loaded to your dongle upon your purchase of the kit/license.

zberz 08-12-2020 11:13 AM

Thanks for all the advice. I've tried updating everything I can, including the flash point update one, but nothing's working so far. I even called ECUTek, but they told me I had to deal with ft86speedfactory directly to have them apply the license.

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Kodename47 08-12-2020 06:14 PM

The license is applied to the dongle by the seller, it's done by an online portal. Once that's done you use the EcuTek update to download that to the laptop and then you can flash the ECU. Basically you need ft86speedfactory to sort it out.

zberz 08-12-2020 06:45 PM

Quote:

Originally Posted by Kodename47 (Post 3357417)
The license is applied to the dongle by the seller, it's done by an online portal. Once that's done you use the EcuTek update to download that to the laptop and then you can flash the ECU. Basically you need ft86speedfactory to sort it out.

Thanks. ECUTek explained that to me earlier, now I'm waiting ft86speedfactory to respond.

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FR-S2GT86 08-20-2020 11:06 PM

Hmmmm....looks like I'm going to be in the same boat when I go to flash my ECU for it's Harrop base tune. I guess I need to contact Dynosty where I purchased the license, cable and dongle for my car. I also noticed in the EcuTek software on my PC that there weren't any flash points loaded onto my dongle, but I was putting this off for the time being until I was ready to install my supercharger.

So if we ordered the FR-S/BRZ/86 Tuning Package (that is advertised as FREE with purchase of the EcuTek hardware and license), are we still required to purchase and use flash points every time we want to flash an entirely new tune, or even make an adjustment to an existing tune?

That part has me confused, and I couldn't find anything on Dynosty or EcuTek's websites explaining the flash point requirements for the (free?) software in simple terms.

I do understand that the RaceRom package is a separate purchase from the package that I purchased, but do I also need to use flash points to flash the RaceRom as well? Sorry, for the questions, but this is very confusing.

CSG Mike 08-20-2020 11:30 PM

Each ECU only needs to be licensed once, and you can tune/alter/change/whatever it as many times as you'd like.

If you're still waiting for flash points, CSG can get you your flash points within a business day.

FR-S2GT86 08-20-2020 11:47 PM

Quote:

Originally Posted by CSG Mike (Post 3360464)
Each ECU only needs to be licensed once, and you can tune/alter/change/whatever it as many times as you'd like.

If you're still waiting for flash points, CSG can get you your flash points within a business day.

But we have to PURCHASE those flash points from you, correct?

CSG Mike 08-21-2020 03:14 AM

Quote:

Originally Posted by FR-S2GT86 (Post 3360468)
But we have to PURCHASE those flash points from you, correct?

Yes, you'd want to ask for a refund from your original vendor in this case if they can't get it to you in a timely manner.

FR-S2GT86 08-21-2020 04:10 AM

Quote:

Originally Posted by CSG Mike (Post 3360526)
Yes, you'd want to ask for a refund from your original vendor in this case if they can't get it to you in a timely manner.

So no matter who we acquire flash points from, we still MUST purchase them before we can do any flashing of our ECU's. Correct?

So even though we've already purchased the license, the software, the hardware, we've downloaded the program, got it running, connected everything from the OBD port to our PC, performed a ROM dump, and are ready to flash the ECU, and since our dongles don't come with any flash points already through the original purchase of the kit, and if we haven't purchased any via web store, we can't do any flashing at all. Correct?

I suppose that's how EcuTek stays in business and is able to continue their research and development of their products. I get that. Nobody should work for free.

But they should at least explain all of that up front before one makes any purchases. I believe this is what the OP meant when he started this thread.

solidsnake11 08-21-2020 11:41 AM

Quote:

Originally Posted by CSG Mike (Post 3360464)
Each ECU only needs to be licensed once, and you can tune/alter/change/whatever it as many times as you'd like.

If you're still waiting for flash points, CSG can get you your flash points within a business day.

Unless you accidentally turn your car off mid flash.
Then you have to call Ecutek.

CSG Mike 08-21-2020 11:46 AM

Quote:

Originally Posted by FR-S2GT86 (Post 3360534)
So no matter who we acquire flash points from, we still MUST purchase them before we can do any flashing of our ECU's. Correct?

So even though we've already purchased the license, the software, the hardware, we've downloaded the program, got it running, connected everything from the OBD port to our PC, performed a ROM dump, and are ready to flash the ECU, and since our dongles don't come with any flash points already through the original purchase of the kit, and if we haven't purchased any via web store, we can't do any flashing at all. Correct?

I suppose that's how EcuTek stays in business and is able to continue their research and development of their products. I get that. Nobody should work for free.

But they should at least explain all of that up front before one makes any purchases. I believe this is what the OP meant when he started this thread.

Your license is the flash points. Your vendor should have explained this to you, or have made the process much easier/simpler.

FR-S2GT86 08-21-2020 12:48 PM

Quote:

Originally Posted by CSG Mike (Post 3360598)
Your license is the flash points. Your vendor should have explained this to you, or have made the process much easier/simpler.

So then there's no need to create an account at the EcuTek webstore to purchase any (or additional) flash points? This has not been made clear on EcuTek's website, resulting in the confusion that has been brought up here.

So the EcuTek help topic posted earlier here,

https://ecutek.zendesk.com/hc/en-gb/...d-Flash-Points

which shows the chart with all of the different tuning classes and flash point amounts needed for each class, does not apply if you have purchased a license with your ProECU kit?

Strange, because the help topic seems to be written to explain that the flash points system has SUPERCEDED the license system. Or are the license system and flash points system BOTH CURRENTLY in use?

Do you see the confusion that has been unintentionally created here, or is it just me?

CSG Mike 08-21-2020 01:11 PM

Quote:

Originally Posted by FR-S2GT86 (Post 3360617)
So then there's no need to create an account at the EcuTek webstore to purchase any (or additional) flash points? This has not been made clear on EcuTek's website, resulting in the confusion that has been brought up here.

So the EcuTek help topic posted earlier here,

https://ecutek.zendesk.com/hc/en-gb/...d-Flash-Points

which shows the chart with all of the different tuning classes and flash point amounts needed for each class, does not apply if you have purchased a license with your ProECU kit?

Strange, because the help topic seems to be written to explain that the flash points system has SUPERCEDED the license system. Or are the license system and flash points system BOTH CURRENTLY in use?

Do you see the confusion that has been unintentionally created here, or is it just me?

Ultimately, you as the end user, shouldn't be dealing with this at all.

License points are what it costs to license an ecu. Different ECUs have different license point costs.

FR-S2GT86 08-21-2020 05:45 PM

Quote:

Originally Posted by CSG Mike (Post 3360621)
Ultimately, you as the end user, shouldn't be dealing with this at all.

License points are what it costs to license an ecu. Different ECUs have different license point costs.

Okay, so I just did an update on the software and drivers, and in the HELP section of the ProECU software in the Feature & Licensing Information screen, I see Remaining Flash Points at zero. I guess I still need to make a call to Dynosty to get this cleared up.

zberz 08-21-2020 05:52 PM

Quote:

Originally Posted by CSG Mike (Post 3360621)
Ultimately, you as the end user, shouldn't be dealing with this at all.



License points are what it costs to license an ecu. Different ECUs have different license point costs.

Yeah, I'm learning a valuable lesson here about how lower price translates to lack of customer service. I was told "24-48 hours", 146 hours ago...

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FR-S2GT86 08-21-2020 07:37 PM

Here's an update:

I called Dynosty today who I originally purchased my ProECU kit from, and spoke with their Master Tuner, Hal.

He explained to me that when you purchase the ProECU dongle and Deskey drive which contains the license, the only thing that you can do yourself from that point, after downloading the ProECU software and getting it installed onto your PC and updated with all of the software and hardware driver updates, is basic diagnostics, extract vehicle and VIN information, identify your ECU's current ROM build and perform a ROM dump.

Until you purchase flash points (225 for the FR-S, BRZ and 86) to allow programming of only ONE ECU, you cannot flash any tuning files to your vehicle.

Until you purchase the RaceROM add-on for your ProECU software, you cannot perform any self tuning of your vehicle.

The flash point fee and RaceROM add-on fee are two separate purchases.

The system is set up so that you must purchase flash points or the RaceROM add-on from the shop that sold you the ProECU kit. In my case, Dynosty. (This, however can be changed by contacting another EcuTek authorized shop.)

I just purchased the required 225 flash points from Dynosty that I will need to enable me to flash the base tune file that was sent to me by Harrop, and now have them ready and displayed in the Feature & Licensing Information section under the Help tab of my ProECU software and listed as Remaining Flash Points.

Once these flash points are depleted with the first flash of this one particular ECU, no more flash points will be needed to make adjustments or to re-flash this ECU. And unless the tuning file is unlocked by your tuner, you still may not be able to make changes to the base file that was provided to you.

If, however you have the proper knowledge and skills to create a tune for yourself, then it may be to your benefit to purchase the RaceROM add-on, then you can make any adjustments that you desire to your own tune files that you are creating.

I have not yet decided if I want to purchase the RaceROM add-on, which as I stated previously, is a separate purchase. I'll cross that bridge when I burn it.

zberz 08-21-2020 08:27 PM

Quote:

Originally Posted by FR-S2GT86 (Post 3360715)
Here's an update:



I called Dynosty today who I originally purchased my ProECU kit from, and spoke with their Master Tuner, Hal.



He explained to me that when you purchase the ProECU dongle and Deskey drive which contains the license, the only thing that you can do yourself from that point, after downloading the ProECU software and getting it installed onto your PC and updated with all of the software and hardware driver updates, is basic diagnostics, extract vehicle and VIN information, identify your ECU's current ROM build and perform a ROM dump.



Until you purchase flash points (225 for the FR-S, BRZ and 86) to allow programming of only ONE ECU, you cannot flash any tuning files to your vehicle.



Until you purchase the RaceROM add-on for your ProECU software, you cannot perform any self tuning of your vehicle.



The flash point fee and RaceROM add-on fee are two separate purchases.



The system is set up so that you must purchase flash points or the RaceROM add-on from the shop that sold you the ProECU kit. In my case, Dynosty. (This, however can be changed by contacting another EcuTek authorized shop.)



I just purchased the required 225 flash points from Dynosty that I will need to enable me to flash the base tune file that was sent to me by Harrop, and now have them ready and displayed in the Feature & Licensing Information section under the Help tab of my ProECU software and listed as Remaining Flash Points.



Once these flash points are depleted with the first flash of this one particular ECU, no more flash points will be needed to make adjustments or to re-flash this ECU. And unless the tuning file is unlocked by your tuner, you still may not be able to make changes to the base file that was provided to you.



If, however you have the proper knowledge and skills to create a tune for yourself, then it may be to your benefit to purchase the RaceROM add-on, then you can make any adjustments that you desire to your own tune files that you are creating.



I have not yet decided if I want to purchase the RaceROM add-on, which as I stated previously, is a separate purchase. I'll cross that bridge when I burn it.

So the "license" doesn't actually let you do anything that a regular bluetooth ODB2 reader can't? @CSG Mike Is this the case?

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zberz 08-21-2020 08:31 PM

I paid for a license and cable from ft86speedfactory.com and thought the license meant I could flash my car with the map my tuner gave me. If that should have been the case, I'm ready to call my credit card issuer and dispute this. Am I mistaken? What good is a license that doesn't let you do anything?

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mike_b 08-21-2020 10:47 PM

Ecutek licensing is the dumbest shit. And the fact that you can’t buy direct from them and have to deal with a 3rd party takes it to the next level. It’s too bad Cobb never made an AP for this platform.

FR-S2GT86 08-21-2020 11:51 PM

Quote:

Originally Posted by mike_b (Post 3360750)
Ecutek licensing is the dumbest shit. And the fact that you can’t buy direct from them and have to deal with a 3rd party takes it to the next level. It’s too bad Cobb never made an AP for this platform.

I can actually see both the pluses and minuses of this. But I agree that too many cooks can spoil the pot.

FR-S2GT86 08-22-2020 12:43 AM

Quote:

Originally Posted by zberz (Post 3360724)
I paid for a license and cable from ft86speedfactory.com and thought the license meant I could flash my car with the map my tuner gave me. If that should have been the case, I'm ready to call my credit card issuer and dispute this. Am I mistaken? What good is a license that doesn't let you do anything?

Sent from my SM-G950U using Tapatalk

Unfortunately, you won't be able to do much more with a regular OBD2 reader than what you already CAN do with it. You certainly can't program your ECU with it. Believe me, I've been down that road already. If you still want to flash your cars' ECU, you'll need EcuTek or any one of the other products that are out on the market, like Open Flash Tablet for example. And if you ever want to learn about creating tune files for your own car, EcuTek is really the best product to use since there's so much of a support base for it.

Since you're almost all the way there already, my suggestion to you is to first get your product registration changed to a different (and more responsive) shop. I would suggest contacting EcuTek again to tell them that you are wanting to change your product registration to an EcuTek Master Tuner that is in closer proximity to your home address. You're going to want to dyno your car eventually, right? Find the closest one to you. You can start here:

https://www.ecutek.com/Dealers

Then knuckle-down and purchase the 225 flash points like I did today to get your foot the rest of the way in the door and take it from there. Be ready to put some time into reading and educating yourself on a whole mess of subjects. I've been learning as much as I can absorb for the past year since I purchased my FR-S and I'm STILL learning. It takes time and dedication to learn. If only I didn't have to worry about work.....

If I may ask, and you can PM me if you'd rather not specify on a public forum, where in the U.S. are you located?

Kodename47 08-24-2020 12:42 PM

@FR-S2GT86 @zberz you don't need get in contact, in general, with EcuTek direct. There's no need to change who your dongle ID was originally registered with. I don't understand how people get it so wrong or confused.

Read this thread - it spells it out quite easily

CSG Mike 08-24-2020 03:41 PM

Quote:

Originally Posted by zberz (Post 3360724)
I paid for a license and cable from ft86speedfactory.com and thought the license meant I could flash my car with the map my tuner gave me. If that should have been the case, I'm ready to call my credit card issuer and dispute this. Am I mistaken? What good is a license that doesn't let you do anything?

Sent from my SM-G950U using Tapatalk

That is correct; you are not mistaken.

CSG Mike 08-24-2020 03:41 PM

Quote:

Originally Posted by zberz (Post 3360723)
So the "license" doesn't actually let you do anything that a regular bluetooth ODB2 reader can't? @CSG Mike Is this the case?

Sent from my SM-G950U using Tapatalk

The license allows you to flash the ecu.

CSG Mike 08-24-2020 03:42 PM

Quote:

Originally Posted by FR-S2GT86 (Post 3360715)
Here's an update:

I called Dynosty today who I originally purchased my ProECU kit from, and spoke with their Master Tuner, Hal.

He explained to me that when you purchase the ProECU dongle and Deskey drive which contains the license, the only thing that you can do yourself from that point, after downloading the ProECU software and getting it installed onto your PC and updated with all of the software and hardware driver updates, is basic diagnostics, extract vehicle and VIN information, identify your ECU's current ROM build and perform a ROM dump.

Until you purchase flash points (225 for the FR-S, BRZ and 86) to allow programming of only ONE ECU, you cannot flash any tuning files to your vehicle.

Until you purchase the RaceROM add-on for your ProECU software, you cannot perform any self tuning of your vehicle.

The flash point fee and RaceROM add-on fee are two separate purchases.

The system is set up so that you must purchase flash points or the RaceROM add-on from the shop that sold you the ProECU kit. In my case, Dynosty. (This, however can be changed by contacting another EcuTek authorized shop.)

I just purchased the required 225 flash points from Dynosty that I will need to enable me to flash the base tune file that was sent to me by Harrop, and now have them ready and displayed in the Feature & Licensing Information section under the Help tab of my ProECU software and listed as Remaining Flash Points.

Once these flash points are depleted with the first flash of this one particular ECU, no more flash points will be needed to make adjustments or to re-flash this ECU. And unless the tuning file is unlocked by your tuner, you still may not be able to make changes to the base file that was provided to you.

If, however you have the proper knowledge and skills to create a tune for yourself, then it may be to your benefit to purchase the RaceROM add-on, then you can make any adjustments that you desire to your own tune files that you are creating.

I have not yet decided if I want to purchase the RaceROM add-on, which as I stated previously, is a separate purchase. I'll cross that bridge when I burn it.

You can make your own tunes without RaceROM. RaceROM unlocks more features for you to use, should you desire them. They're not strictly needed to tune your own ECU; the license you have is already enough to make your own tunes and flash them on your own ECU.

CSG Mike 08-24-2020 03:43 PM

Quote:

Originally Posted by FR-S2GT86 (Post 3360774)
Unfortunately, you won't be able to do much more with a regular OBD2 reader than what you already CAN do with it. You certainly can't program your ECU with it. Believe me, I've been down that road already. If you still want to flash your cars' ECU, you'll need EcuTek or any one of the other products that are out on the market, like Open Flash Tablet for example. And if you ever want to learn about creating tune files for your own car, EcuTek is really the best product to use since there's so much of a support base for it.

Since you're almost all the way there already, my suggestion to you is to first get your product registration changed to a different (and more responsive) shop. I would suggest contacting EcuTek again to tell them that you are wanting to change your product registration to an EcuTek Master Tuner that is in closer proximity to your home address. You're going to want to dyno your car eventually, right? Find the closest one to you. You can start here:

https://www.ecutek.com/Dealers

Then knuckle-down and purchase the 225 flash points like I did today to get your foot the rest of the way in the door and take it from there. Be ready to put some time into reading and educating yourself on a whole mess of subjects. I've been learning as much as I can absorb for the past year since I purchased my FR-S and I'm STILL learning. It takes time and dedication to learn. If only I didn't have to worry about work.....

If I may ask, and you can PM me if you'd rather not specify on a public forum, where in the U.S. are you located?

You don't need to do any of that. YOu can just contact your master tuner of choice, and they can transfer your dongle under them with just some basic info.

CSG Mike 08-24-2020 03:44 PM

Quote:

Originally Posted by Kodename47 (Post 3361391)
@FR-S2GT86 @zberz you don't need get in contact, in general, with EcuTek direct. There's no need to change who your dongle ID was originally registered with. I don't understand how people get it so wrong or confused.

Read this thread - it spells it out quite easily

This.

Other than changing your splash screen with different contact info, it makes zero other tangible difference for a consumer.

Sub-dealers and non-master tuners are a different story.

FR-S2GT86 08-25-2020 01:05 AM

So, not necessary to change the tuner information in your ProECU software. Got it.

And RaceROM gets you more features and tuning abilities than you would normally have with just the basic kit, but you still CAN tune with the basic kit. Got it.

Other than that, is everything else I stated in my update after my call to Dynosty correct? If it is, I'll go ahead and edit the information in that update.

CSG Mike 08-25-2020 02:53 PM

Quote:

Originally Posted by FR-S2GT86 (Post 3361604)
So, not necessary to change the tuner information in your ProECU software. Got it.

And RaceROM gets you more features and tuning abilities than you would normally have with just the basic kit, but you still CAN tune with the basic kit. Got it.

Other than that, is everything else I stated in my update after my call to Dynosty correct? If it is, I'll go ahead and edit the information in that update.

For the most part yes, but it may be more beneficial for other readers to see the non-edited version.

Hopefully you get this sorted out quickly. This is literally a matter of minutes unless the Ecutek server is down (unlikely but possible).

FR-S2GT86 08-25-2020 05:56 PM

Quote:

Originally Posted by CSG Mike (Post 3361768)
For the most part yes, but it may be more beneficial for other readers to see the non-edited version.

Hopefully you get this sorted out quickly. This is literally a matter of minutes unless the Ecutek server is down (unlikely but possible).

Understood. I'll leave it the way it is, unedited.

Thank you for your help. I'm sure I'm not the only one who appreciates it.


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