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-   -   Car at dealership, decided to give them the laundry list.. (https://www.ft86club.com/forums/showthread.php?t=13995)

brett_g 08-07-2012 04:22 PM

Car at dealership, decided to give them the laundry list..
 
Long story short, I woke up this morning and must have picked up a piece of glass, which in turn slit the inside side wall of my passenger rear tire - un repairable slow leak. :mad0259:

Local shop says they can't get a tire fast, so local suby dealership says we can get one by noon bring it in.

While I was there, I decided to give them the laundry list of issues i've been having with the car:

1. Engine Cricket
2. Loose gas pedal (shimmy's side to side)
3. Rattle behind dash/steering wheel upon moderate acceleration
4. Idle dip - sounds like the car almost stalls
5. GPS signal loss
6. Rattle in door card
7. Transmission rattle/chatter in 2nd gear decceleration
8. Passenger window down auto button issue

Got a call this afternoon and they want to keep it over night as they have some engineers from Subaru coming down to check the car out tomorrow.

I'll keep you guys posted if they have any answers for any of this stuff. Sort of frustrating as I wasn't expecting to be without the car this week :bs:

alrashwa 08-07-2012 04:52 PM

I may as well have printed your list for the Toyota center I took mine to this morning.

1. Engine Cricket (more like forest of crickets)
2. Idle dip - the car stalls With Check engine light flashing (I can bet yours would have started to if left as is)
3. Transmission rattle/chatter in 2nd gear deceleration (Jar of marbles sound)
4. Passenger window down auto button issue

I've informed a good friend of mine at Toyota Japan too, he's really surprised this much stuff made it past QA.

Let me know what you hear brett_g

brett_g 08-07-2012 05:15 PM

Quote:

Originally Posted by alrashwa (Post 364902)
I may as well have printed your list for the Toyota center I took mine to this morning.

1. Engine Cricket (more like forest of crickets)
2. Idle dip - the car stalls With Check engine light flashing (I can bet yours would have started to if left as is)
3. Transmission rattle/chatter in 2nd gear deceleration (Jar of marbles sound)
4. Passenger window down auto button issue

I've informed a good friend of mine at Toyota Japan too, he's really surprised this much stuff made it past QA.

Let me know what you hear brett_g


This will be a good Toyota vs. Subaru customer satisfaction test.. :paddle:

santorkyle 08-07-2012 05:52 PM

And this is why the wife denied me from buying one...hope it gets fixed so I have a in to get one lol

brett_g 08-07-2012 06:39 PM

Quote:

Originally Posted by alrashwa (Post 364902)
I may as well have printed your list for the Toyota center I took mine to this morning.

1. Engine Cricket (more like forest of crickets)
2. Idle dip - the car stalls With Check engine light flashing (I can bet yours would have started to if left as is)
3. Transmission rattle/chatter in 2nd gear deceleration (Jar of marbles sound)
4. Passenger window down auto button issue

I've informed a good friend of mine at Toyota Japan too, he's really surprised this much stuff made it past QA.

Let me know what you hear brett_g

How many miles are on your car?

alrashwa 08-07-2012 06:41 PM

Getting close to 500 this morning. Been watching the RPM to keep it below 4000, but it just never idled well, even when the engine lights were not on.

OrbitalEllipses 08-07-2012 06:53 PM

Quote:

Originally Posted by santorkyle (Post 365040)
And this is why the wife denied me from buying one...hope it gets fixed so I have a in to get one lol

Meh. First year cars always have problems. Second year sometimes do too. Wouldn't let my wife do that to me.

brett_g 08-07-2012 08:12 PM

Quote:

Originally Posted by OrbitalEllipses (Post 365145)
Meh. First year cars always have problems. Second year sometimes do too. Wouldn't let my wife do that to me.

That's why I'm glad the dealership is just handling everything well so far.. it's understandable. I owned 3 VW's, so i'm not a stranger to warranty work...

pinoyplaya 08-07-2012 08:23 PM

You are able to take your car to any Subby dealership right for warranty work? Because I bought mine 100 miles away... :(

OrbitalEllipses 08-07-2012 09:02 PM

Quote:

Originally Posted by pinoyplaya (Post 365312)
You are able to take your car to any Subby dealership right for warranty work? Because I bought mine 100 miles away... :(

You are not bound to the dealership you purchased your vehicle from. You can take it to ANY Subaru dealership for service/warranty work.

roddy 08-07-2012 11:32 PM

Quote:

Originally Posted by brett_g (Post 365292)
... I owned 3 VW's, so i'm not a stranger to warranty work...


Bwahahaha. Thanks for the laffs!

bestwheelbase 08-07-2012 11:33 PM

Quote:

Originally Posted by OrbitalEllipses (Post 365387)
You are not bound to the dealership you purchased your vehicle from. You can take it to ANY Subaru dealership for service/warranty work.

Yep. Sales and Service are separate. Does not matter where you bought your car, any dealer will service it.

jarviz 08-08-2012 12:11 AM

I'm just glad I haven't seen any of these issues *knock on wood*... except for the passenger's delayed auto scroll. Can the engineers even do anything about that one?

brett_g 08-08-2012 02:44 PM

Quote:

Originally Posted by jarviz (Post 365765)
I'm just glad I haven't seen any of these issues *knock on wood*... except for the passenger's delayed auto scroll. Can the engineers even do anything about that one?

I'm doubhting they will have any answers to be honest. I just want it to go on record that these issues were documented at this point of ownership..

alrashwa 08-08-2012 05:29 PM

I've gotten a couple calls from Scion Customer service. As I've said on other threads, I would really recommend you guys to call the main customer service line. Tell them anything and everything you've noticed with your car. Even the little things that may just be paranoia. I've already got parts ordered for mine, and I'm in a rental for the week (free of charge or course). Telling the reps what you feel is wrong enables them to push the tech's working on our cars to really triple check the things you noted.

They're also considering extending my comprehensive warranty at my request. I'm sure Subaru would treat things the same, but let us know, BRZ owners.

brett_g 08-09-2012 09:27 AM

Quote:

Originally Posted by alrashwa (Post 367398)
I've gotten a couple calls from Scion Customer service. As I've said on other threads, I would really recommend you guys to call the main customer service line. Tell them anything and everything you've noticed with your car. Even the little things that may just be paranoia. I've already got parts ordered for mine, and I'm in a rental for the week (free of charge or course). Telling the reps what you feel is wrong enables them to push the tech's working on our cars to really triple check the things you noted.

They're also considering extending my comprehensive warranty at my request. I'm sure Subaru would treat things the same, but let us know, BRZ owners.

Unfort I need the car back as I do alot of travel late at night for work and won't be back until Sunday. Had to essentially be like "give me my car back" on the phone as it seems as if they would have kept it there for awhile. I'm assuming nothing will have been resolved, and it seems like they are just using my car as a guinea pig to try to diagnose things. I'm ok with it for a few days, but when you expect to have the car for 4+ days that is rediculous. I am not your test mule.. figuire it out on your own Subaru..

drftrdie 08-09-2012 10:02 AM

The idle chirp problem is the fuel your running if you run any eth fuel it will make the cricket noise you should run either octane boost or find a gas station that does not have fuel with ethynol mix in it to stop the cricket noise

brett_g 08-09-2012 10:15 AM

Quote:

Originally Posted by drftrdie (Post 368819)
The idle chirp problem is the fuel your running if you run any eth fuel it will make the cricket noise you should run either octane boost or find a gas station that does not have fuel with ethynol mix in it to stop the cricket noise


It's not. I run only sunoco 94 octane, as well as mixed in 6 gallons of their ethanol free 100 octane one tank, and it does not fix the problem. Regardless, you can't expect people to ONLY run non-ethanol fuel in the car for it to function properly, assanine assumption if true.

brett_g 08-09-2012 03:21 PM

Arg.. dealer *has* to keep the car until tomorrow afternoon to fix the two rattles.. (shifter and door card).. they also say that "ECU flash will fix the crickets in a couple months"

Zadkiel 08-09-2012 11:11 PM

Quote:

Originally Posted by brett_g (Post 369513)
Arg.. dealer *has* to keep the car until tomorrow afternoon to fix the two rattles.. (shifter and door card).. they also say that "ECU flash will fix the crickets in a couple months"

A. If they NEED to keep it for a few days, they should give you a rental.

B. I'm curious as to how an ECU reflash will fix a noise created by the actual pump doing its job.

Lonewolf 08-10-2012 12:34 AM

Quote:

Originally Posted by Zadkiel (Post 370509)

B. I'm curious as to how an ECU reflash will fix a noise created by the actual pump doing its job.

First thing that popped into my mind as well...

roddy 08-10-2012 01:25 AM

I thought the same thing at first, but I wonder if the flash alters the switch over points for the fuel injection. Most people only hear the noise at Idle or slightly above.

Pscylo 08-10-2012 01:27 AM

Interesting...keep us posted.

alrashwa 08-10-2012 02:41 AM

New ECU's and the fixes for the Camshaft gear codes many people are getting will not fix the Chirp/Crickets. I think it's been pretty well documented that there is a part of the DI system that is not being lubricated properly, either because of fuel quality here, or because of high ethanol content.

The rumors I've read/heard is that they are already aware of the chirp, current TSB's or fixes are not aimed at the chirp, and someone said they are already looking at some kind of silencer or shield for the crickets, since it won't go away any time soon.

brett_g 08-10-2012 03:04 PM

Picking the car up at 4. Will update later..

brett_g 08-10-2012 10:11 PM

Update FWIW.


1. Engine Cricket

Subaru aware of issue, expects ECU update in a "few months" service manager wouldn't elaborate as I appeared to know more then she did.

2. Loose gas pedal (shimmy's side to side)
"Normal" for this car. Guess having my previous 3 vehicles having floor mounted gas pedals doesn't help.

3. Rattle behind dash/steering wheel upon moderate acceleration
I was told this is a gasket/washer on/in shifter assembly. Only time will confirm if it's the proper fix for what I was hearing.


4. Idle dip - sounds like the car almost stalls
Told this was "normal". :thumbdown:

5. GPS signal loss
Subaru aware of on-going issue. Will be "addressed in the future" by a service bulletin.

6. Rattle in door card
Found and resolved, loose wire or something of this nature.

7. Transmission rattle/chatter in 2nd gear decceleration
Again, told this was normal and in line with "test" BRZ Subaru bought to compare. I feel that my previous car being a bullet proof-rattle free-silent Mercedes again has influenced me to have a keener ear.

8. Passenger window down auto button issue
"I rolled it down and up about 40 times." Couldn't replicate.

I'm just glad to have the car back. One can only make so many lesbian outback jokes in 4 days...

Laika 08-10-2012 10:58 PM

Quote:

Originally Posted by brett_g (Post 372448)

I'm just glad to have the car back. One can only make so many lesbian outback jokes in 4 days...


HAH! They gave me a forester as a loaner when mine was in the shop. Went carpet munchin' and lumber haulin'

drftrdie 08-12-2012 04:40 PM

Quote:

Originally Posted by brett_g (Post 368842)
It's not. I run only sunoco 94 octane, as well as mixed in 6 gallons of their ethanol free 100 octane one tank, and it does not fix the problem. Regardless, you can't expect people to ONLY run non-ethanol fuel in the car for it to function properly, assanine assumption if true.

It worked for me must just be luck but it has been consistant with the fuel swapping from tank to tank. Maybe somthing with RACe fuel ? ? ? ? who knows but my pump premium fuel with no eth made it stop for me. Just my input

fistpoint 08-12-2012 11:23 PM

Thanks for the update.

Concerning #4, isn't the idle dip the initial problem some have had prior to having their engine rebuilt? Saying it is normal is frightening for the future of your cars' next visits.

elbachatero1 08-14-2012 10:50 AM

Quote:

Originally Posted by Laika (Post 372501)
HAH! They gave me a forester as a loaner when mine was in the shop. Went carpet munchin' and lumber haulin'

LMFAO!!! Lol funny I just bought a business and the previous owner was a lesbian that owned an outback :laughabove:

7thgear 08-14-2012 11:05 AM

Quote:

Originally Posted by brett_g (Post 372448)
. I feel that my previous car being a bullet proof-rattle free-silent Mercedes

I think we just figured out what is wrong with your Subaru, you want a Mercedes for 25 grand.:bonk:

Gavin Albright 08-14-2012 03:42 PM

Quote:

Originally Posted by jarviz (Post 365765)
I'm just glad I haven't seen any of these issues *knock on wood*... except for the passenger's delayed auto scroll. Can the engineers even do anything about that one?

Chances are the design engineers don't even know about the issue. The manufacturing and/or quality engineers might know of it but until the see the problem in person there is not much they can do.

brett_g 08-14-2012 07:21 PM

Quote:

Originally Posted by 7thgear (Post 378406)
I think we just figured out what is wrong with your Subaru, you want a Mercedes for 25 grand.:bonk:

No, but 25 grand is still twenty-five-thousand dollars, unless you're Jay-Z that's still a considerable amount of money. Sure the Mercedes was more then double the price, but I have driven 15k toyotas that don't rattle this much.

The rattle behind my dash/steering wheel is still atrocious. I am getting very frustrated, and may have to drive the car for the tech's so they can see what is going on.

delsol97 08-15-2012 02:17 PM

Quote:

Originally Posted by fistpoint (Post 375556)
Thanks for the update.

Concerning #4, isn't the idle dip the initial problem some have had prior to having their engine rebuilt? Saying it is normal is frightening for the future of your cars' next visits.


No, I have no idea how they set the idle in a newer vehicle, but in older cars they use an IAC(V), Idle Air Controller (Valve), and is often the culprit.

Likely, you guys are probably running your A/C and a few other things and it is putting extra load on the system, so when it drops down to idle it takes a split second longer to "catch or adjust itself" than would be preferable.

It can be annoying, but is hardly uncommon in many cars. I have not seen this in person on a BRZ/FRS so I can't say for certain, but the description sounds like it is not as big of an issue as some make it out to be.

Kimsey47 08-15-2012 02:42 PM

I haven't taken time to read the rest of the responses but the rattle from your dash under the steering wheel is most likely the wiring running to your trunk release etc. Mine is rattling like crazy and the dealer "couldn't hear anything" so I need to fix it myself. Looks like some simple electric tape or something would get it to shut up but the dealer pissed me off by saying they couldn't recreate the issue... Started rattling right when I pulled on the road.

Razz 08-15-2012 03:50 PM

I would expect a TSB soon for a Cricket shield.
Similar to a heat shield but actually dampers the noise and spreads it out. :)

OldSkool86 08-16-2012 02:01 AM

Damn too many problems. Seriously scaring the shit out of me getting an FRS soon.

Grimlock 08-16-2012 09:57 AM

Quote:

Originally Posted by OldSkool86 (Post 382672)
Damn too many problems. Seriously scaring the shit out of me getting an FRS soon.

Really? A chirp and a rattle has you scared of buying a car. Every car has issues, it's just that you don't know about them because you don't spend a lot of time in forums for cars you don't own.

I have a the cricket chirp in my car, and if they can fix it, great. But it wouldn't stop me from buying this car in the first place.

goincarcrazy 08-16-2012 12:51 PM

Honestly I'm hesitant too. Its not just the chirps and rattles scarring me, its the complete engine failures and the sheer amount of rebuilds having to be performed on brand new cars from cam sensors and such. I can live with chirps and rattles, I've had a tC for 7 years. I've researched the other cars in the segment as well (Gen Coupe, 370Z, etc) and none have had a failure rate as high as the twins. Still doesn't mean I they're out of the question, but I'm looking every day for news of fixes.

FrsSwag 08-24-2012 01:34 AM

We need to start listing good things about the car to make me feel better.. Sounds like typical dealers


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