could the tire shop have fucked my car up?
 

so I went to have tires put on my new RPF1 today, they went ahead and installed them at the same time. been driving around for about two hours now, and just as i got out of my car, looked around tightening the wheels, I noticed these

http://i.imgur.com/UBTVr5x.jpg

http://i.imgur.com/AXgY7bd.jpg

http://i.imgur.com/FDNZPGs.jpg

http://i.imgur.com/FDNZPGs.jpg

http://i.imgur.com/1EsSoxD.jpg


is this damage that can be associated with someone not knowing how a lift works?

im gonna go ahead and bet that the repair is hideously fucking expensive, too.

I'd say that it fits the bill... Take it back to the shop, stay calm, and speak with the manager regarding the damage. Hopefully they'll make it right!

I'd feel like an idiot if it turned out it wasnt them. they just closed, but I'll shoot them an email at least before I drive back later.

couldnt have been caused by driving on highways for 2 hours, nor have I ever noticed it before.

Almost 100% sure that is a result of the hoist. My wife's brand new Impreza had almost exactly the same damage to the side skirts when the dealer put it on the hoist wrong to do the prep.

most ironic part is that i asked to watch them put them on.

they wouldn't let me, of course.

While that definitely looks like hoist damage, it may be hard to prove it was their shop that did it. They may just claim the damage was there before they worked on the car. Good luck.

Just judging from the pictures you have, the damage looks "fresh" to me. I'm just hopeful they'll work with you and not going directly on the defense.

That's lazy mechanic on a lift damage.

Take really good close up pictures of the damage with a date in the background, (a watch with date works, a newspaper corner, even using a dry erase marker just above the damage,) to show how fresh it is. If it's down to the metal it will tarnish very quickly.

This is why A) I always take pictures of the car before I let anyone do service and B) I do a walk around the car to make sure no damage occurred and point anything out before I drive away. BTW, I normally do my own service because I don't trust mechanics.

damn good point, took a few pictures with the receipt, and like kimsey47 pointed out, they damages are pretty damn fresh.

http://i.imgur.com/p2vjmQp.jpg

http://i.imgur.com/NsJOmb8.jpg

at the very least, the enkeis turned out nice

http://i.imgur.com/vEUX9zK.jpg

Wow, they attempted to jack up the car via the body instead of the pinch welds, or their lift somehow got in the way and damaged the body.

And then they just gave you the car back without saying anything. Incredible. I would expect this level of incompetence from US car dealerships, but I guess it happens in Norway as well.

i honestly wasnt expecting it, at first i assumed it was me that had been a dumbass and somehow not noticed it, which is why i was so shocked when i saw it.

but judging by what everyone is telling me, and how fresh it looks, yeah.

to their ''credit'' the jack point at that corner is kinda fucked, but it still doesn't really justify it.

Can't wait to hear what they say when you bring it back tomorrow.

I'm getting somewhat worried now. reading their reviews on facebook and its a 50/50 of satisfied/not satisfied. and a whole lot of defensive ''wasnt our fault'' replies, by the shop. an acquaintance apparently had problems with them too, i found out today.

should have gone to my usual shop, but this one was on my way to work :bonk:

im guessing this is an expensive thing to fix as well, considering its a pretty damn deep hole they've punched into it.

I'll let you guys know tomorrow, but if this isnt fixed by winter, I'm be driving around in a bucket of rust.

And what did they do for you/her in that situation? Were they able to fix the vehicle back to it's original showroom condition?

Yes. In our case it was just the clip on side skirt not the actual body. You could see the actual lift bracket marks imbedded in the plastic and they broke 3 of the clips that hold it on off. They just pulled one off a car in stock and put it on. Didn't even attempt to argue the cause when they saw it.


http://cheeptech.com/misc/blog_pics/...sland-blue.jpg

I'm back. naturally they went straight on the defensive. they didn't doubt that the damage was fresh. however, it was apparently 100% impossible for them do have done it. Instead, it was explained away as me having had an encounter with ''flying rocks''.

the manager was kind enough to take 20 minutes out of his precious time to watch surveillance footage from the garage, but only when he was back from his vacation. which is god knows how long from now.

its not looking good. even if he does watch the footage, I doubt he'll actually have the integrity to let me know when he does spot the fuck-up.

so, yeah.

I would leave the car there, parked in their tyre changing bay!! Tossers!!

Have them send you the surveillance footage, let them know you're more than happy to go through it on their behalf, and can send any relevant screenshots their way.

i somehow doubt theyd let me, but Ill ask next time. whoever.

going to a garage a friend of mine recommended. they'll hopefully help me assess how this could have happened, and give me some more assurance to help pushing this tire shop.

So fucking frustrating. I would've requested that they bring the car back over to the same lift that they used, and then position the arms, and they could've seen how the arms could dent that area.

Sorry, but a "flying rock" can't dent metal in such a perfect way like that. And you certainly would've heard that while driving. Did you laugh in his face when he said that?

Can't believe their attitude. Fucking assholes.

him mentioning, quite literally, flying rocks, just made me speechless.

the guy is well known as a complete horsecock apparently. been doing some reading up on them.

there might be some incoming legal help too. I'm not letting this one slide if they're gonna be this dishonest and rude.

Be mindful, CCTV recordings will over-write themselves. So the video can be over written depending on how long the manger is out. If they have a 2 week cycle, and hes out for 2 weeks your f'ed.

I would not wait for the manager to come back. How many people work here? I only 1 guy can review the footage? I would start talking to the shop about reporting this issue to the authorities. Tell them they have 48 hours to review and get back to you, after that you will have to take legal action to make you whole again.

yeah, I'll inquire about it in a week or so.

though it would look suspicious if they just ''lost'' it.

If the recordings existed they've likely been deleted by now, and if not it'll just depend on their storage limits and retention policies. Could be weeks of recording, or hours.

It may be worth measuring and documenting the distance between the most heavily damaged areas and see how that measures against their lift equipment, but good luck getting access to it without some kind of law enforcement order. That is clearly not damage from flying rocks... unless they flew straight up off the ground at like 100+ mph...

IMHO...if you paid them with a credit card I would dispute the charges if they don't own up to the damages.
I had similar incident but with a body & paint shop. Original body & paint work $$$ was refunded & they paid for damages to my car.

Video footage will probably be written over by the time the guy gets back.

If you paid cash/check then take it up with better business bureau. File a claim with them.

Just my 2¢ ;)

@balci

In the US we have small claims court where it is very easy to file a lawsuit, get a court date and eventually a judgement for something like this amount of damage. I hope in Norway you have a similar means.

"could the tire shop have fucked my car up?"


Well, the local tire shop fucked my wheels up, and that's with them not even on the car, so yeah, I'd say it's VERY possible that the shop fucked your car up.

Was it this way before you brought it to the shop?

Are you serious?

It's generally a good idea to read all the posts/responses in a thread before posting one of your own.

It's quite simple, the damage wasn't there before he brought it in, it's there after. Why post on here?

Yes, very. You're all talking camera and other BS. Why? That put's the ball in the court of the shop. He's the customer. The shop damaged it. The shop say's no. Just threaten or take the shop and owner to small claims court. You guys make a simple thing difficult.

Go back and re-read the original post. He's asking if this type of damage can be caused by a lift. I think it's pretty clear that he's aware that the damage was not previously there.

Regarding "small claims court", legal things like that might be different since he is located in Norway.

thanks for the replies. been pretty busy with work lately, but i'll go back in a few days. if they can't spare the time to watch a 20 minute cctv clip after a week I wouldn't expect they're taking me seriously anyways.

:thumbsup:

Sorry to hear, dealership did the same thing on both sides of my fiesta ST, on more than one occasion, lazy/oblivious techs not spinning the lift pads down.

I bet it mysteriously disappears or they have a bad angle..lol

It will all work out for ya. lykke til!

I read the post fine the first time.

I used Small Claims court as a generalisation, I don't know if they have that in Norway either but i'm sure they have an equivalent.

EDIT*

https://www.domstol.no/en/Civil-case...laims-process/